Street Style Store — Voucher doesn't work for the exchange

Address:560017
Website:streetstylestore.com

I had placed an order for 3 sandals under "3 for 999" category on April 22nd 2016. I received the products in around two weeks. I raised a return request for all the three products as they were of worst and cheap quality with improper size. The pick up was done for those 3. First of all I didnt get my credit note of Rs 999 for long time. After sending multiple emails to the helpdesk, they gave a credit note of Rs 999 and asked me to order another 3 products from the same "3 for 999" category.

Now when I try to order the 3 sandals from "3 for 999" category, the total comes as Rs 1498. So i need to apply my credit note of Rs999 along with the voucher SAVE498. But everytime I try to do so it gives error as:
"This voucher is not combinable with an other voucher already in your cart".

I have been sending multiple emails to their helpdesk from almost last 2 weeks, but they are not bothered to respond at all. There is no number to contact them on call also. My 999 rs are stuck with this unreliable website.
Highly disappointed with the service. I want my money back.

Why are they selling the products if they cant even address customers issues. They are simply fooling around here and robbing people of their money and then not responding back.

I see many complaints against this website on "https://www.consumercomplaints.in". Some seriously strict action should be taken against this website and they should be sued for cheating the customer.
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Street Style Store customer support has been notified about the posted complaint.
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Kindly refer to the items in my shopping cart that i want to order in exchange of the 3 products that i have returned and deliver my products as soon as possible.
The worst customer care service i have ever faced in my life.
Even I have ordered items from this site and have faced similar issue . They have the worst customer care ever!!! Never ever order from this site
Hi,

I would like to offer my deepest apologies for the trouble you had to experience with us.

Please share your order details with me at my E-mail ID: sss.[protected]@gmail.com and I will resolve your issue to your satisfaction.

Thank you
SSS Resolver

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently
WRT your comment as above, i have dropped you an email to " sss.[protected]@gmail.com" for the order ID: DBULVLSHT.

FYI...We have returned all three and received the voucher number "HBTCJG7P" for Rs 999. Now when I try to order the 3 sandals from "3 for 999" category, the total comes as Rs 1498. So i need to apply my credit note of Rs999 along with the voucher SAVE498. But everytime I try to do so it gives error as:
"This voucher is not combinable with an other voucher already in your cart".

You can refer the 3 items placed in my cart that I need to order in return for the initial order and send it to the same shipping address as initial address.

Let me know if you need any more details regarding this.
Hi,

Do not worry you can share the product details at my ID and I will place the order on your behalf and apply the credit note on the same.

Thank You
SSS Resolver

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently
Size 36 (Dancing moonlight): http://streetstylestore.com/index.php?id_product=4241&controller=product#/-
Size 38 (Pinnacle of Love): http://streetstylestore.com/index.php?id_product=12630&controller=product#/-
Size 38 (So enchanting): http://streetstylestore.com/index.php?id_product=14236&controller=product#/-
Let me know if the above information is enough for you to place the order.
Hi,

I would like to inform you that I have forwarded your case to the concerned department and they will reply on you mail within 24 hours.

Thank you
SSS Resolver
Its been 24 hrs since your previous email, but I have not received any email communication for the same.
No updates from the website yet.
Can anyone please let me know what is the status of this complaint?
If your website is incapable of resolving this issue, kindly refund my paid money to my bank account and close this.
After lot of emails and follow ups i did, SSS finally placed my order on 13th of June. But the items are not yet shipped it seems.

This is getting delayed so much. Kindly deliver my items at the earliest.

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