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Last updated Mar 21, 2024
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Sun Direct reviews & complaints page 24

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Y
Yashoda1212
Apr 28, 2021
Apr 29, 2021
This thread was updated on Apr 29, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I recharged tv by sun direct Pvt limited but not getting channels

Address:Warangal

Plzz solve...
+1 photos
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H
Haritha Sreejith
Apr 28, 2021
Apr 28, 2021
This thread was updated on Apr 28, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge process

I am not able to view the channels for which I paid money. Paid through sundirect wallet. Reduced wallet amount but not able to view the channels. Also another Amount of 255 is deducted from my bank account but it neither reflected in sundirect account nor amount refunded. Please attend to my complaint urgently....
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P
pavananaik
Apr 28, 2021
Apr 29, 2021
This thread was updated on Apr 29, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge successful but subscription not added

Address:kardarnahalli thandya karnataka

I am a customer with the smard card number : [protected]
i have done a successful recharge of rs 1469 today dated 28 th april 2021 but i am unable to view the channels as it shows that the service is currently srambled .hence i request for a speedy resolve of my problem.I have tried to connect to your customer support number but no operatior is available hence in this critical stage of lockdown i need a speedy recovery of my account...
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M
Manoj kodagu
Apr 27, 2021
Apr 28, 2021
This thread was updated on Apr 28, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money debited from account not credited to sundirect

Sir/Madam
[protected]
The above number is recharged with the amount 237 on 22 April.
The money debited from my account and showed transaction failed.
Till now the recharge not done and the money didn't refunded.
So kindly look into this and solve my problem as soon as possible
Thanking You...
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P
Pranithk646
Apr 27, 2021
Apr 28, 2021
This thread was updated on Apr 28, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

E48-32 No signal

Address:Nagarkurnool dist pin code 509209

Getting error e48-32no signal please check cable connection to antina
plz resolve my problem.....
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A
Aasshh12
Apr 28, 2021
This thread was updated on Apr 28, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Paid bill 2 times but channels not coming

Hi team,

I paid recharge from phone pay two days ago. Money got deducted. But the following screen shot is appearing even after I paid money. So, I paid again after 2 days please, find my transaction details for two times. Money fot deducted but no change in the screen. We are not able to view any channel. Please get back to us [protected] and try to refund our money....
+2 photos
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Y
YuSajeesh
Apr 28, 2021
This thread was updated on Apr 28, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge failed .9961868280

Hi
I have recharged rs 211 through my google pay but recharge couldn’t reflected yet.my money debited from my account I was using online recharge.please do the need ful otherwise please refund my money. If you want more details please contact me
My call back number is [protected]...
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1
19-219 .Syamkumar
Apr 28, 2021
This thread was updated on Apr 28, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sun Direct recharge not done

Sundirect recharge, money deducted but recharge not done...
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S
Simran Bagga
Apr 28, 2021
This thread was updated on Apr 28, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge not successful but money deducted

Recharge not successful but money is deducted from my account plzzz solve my issue immediately.....
+1 photos
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K
krishna moorthy a
Apr 28, 2021
This thread was updated on Apr 28, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

260/= paid online IN SBI is not updated

Address:no 21 of 118/2 6th cross manganahally road Ullal Main road Ullal, BANGALORE

Sir,
Name: Krishna Moorthy A
[protected]
MY CDSN NO. IS [protected]
I have paid today at 13.45pm Rs.260. to sundirect as one month subscription to continue the kannada pack, through online banking (INB) of SBI, with ref no. [protected]IGALAAYNKN8.
IGALAAYKN8.
The above payment seems to be not updated.
Please update the above payment against my above CSDN no....
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S
sbalram
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Welcome message

Address:Trivandrum

There message at the bottom "welcome to Sun direct and thank you..." Is blocking the scroll messages that each channel ID displaying. Please tell me a way to stop this welcome and thank you message. Welcome and thank you messages make meaning on the first or second day o[censored]se. it is a nuisance if someone welcomes and thank you every day. Please stop this nonsense.
Suresh Balaraman...
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B
Britto Prabahar
from Shimoga, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Removal of channels

Smart card no / CDSN
[protected]
Mob no: [protected]
Just clarify, the following channels are not available now but was posted available in your website when I was recharging on 18.04.21. This is very unethical and Sundirect has to fix it immediately. If I would have known before my recharge then I would have recharged other pack.

CH.NO. NAME
401 Movies Now
403 Romedy now
407 MNXbr...
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V
vanaja subbaian
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Set of box not working in sun direct

Address:2/975, mugappair west, chennai. 600 037

Setofbox not working. settoff box automatically off.
my phone no. [protected]...
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T
Tirupati Vaitla
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My subscription is not activated

Today in the morning I subscribed 3 months basic telugu economy pack. The subscription is not activated till now. When I consulted the helpline they did nothing and told me that there is a problem in the set top box . Actually Zee telugu pack is running now. The telugu economy pack is not activated, The screen shows that I should subscribe the pack. What should I do now? Unless return my subscription money and I will move to another service....
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K
kdsurendra
from Pinjaur, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Vijay HD channel freezing sometime

Address:No 1330 9th Cross 11th Main Srinivasanagar

My self Surendra Kumar with Smart Card No [protected].I have taken new connection on 26.03.2021.from day 1 after installation Vijay HD channel not coming properly.problem facing are freezing, getting error E0103, E030.Several time complaint to service person.he comes and just he will shake dish antenna at that moment comes properly again after few hours getting same problem.Complained to service center also but getting irresponsible answer...
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T
thangachanav
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not recharged

Amount of Rs.277 is debited from account but not recharged the sundirect...
+1 photos
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P
Pijush86
Sep 2, 2021
This thread was updated on Sep 2, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tax on top up

When I top up of 100₹ in my sun direct account only near about 85₹ credited in my account. I contacted customer care they told me it's tax. To confirm again I top up / recharge with 25₹ same % of tax deducted again. They are neglecting trai rule. My smart card number is [protected]. We are being cheated by this company. I Should go to consumers court....
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A
Ankush1999
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge not working but money deducted

Money deducted but recharge not working
Mobile number [protected]
Cdsn number [protected]...
+1 photos
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N
Noyal Robert
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge unsuccessful

I recharged sun Direct DTH with rs.219(Malayalam DPO pack1) using sun Direct app via Google pay and the money was sent to account name my sundirect and the recharge was debited from account but the sun Direct app showed illegal approach. I need my money back or else find a solution.SMC no:[protected]...
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D
Dhananjaya Patali
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money lost to bank account.but recharge not done

Address:chennai
Website:sundirect.in

I was recharge rs 218 today.but recharge not showing in my acount.custemer care not helpful response...
+1 photos
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