Sun Direct Complaints & Reviews

I have reacharged malyalam pack instead of kannada pack.how can I change or do I need to reacharge again....

We are having two sun direct stb .we have to do recharge for cdsn number based box but my mistake done recharge for smart card based.need to change this recharge from smart card number.called customer care regarding this issue they told if recharge done through sun direct website or app only they can modify the recharge .I used paytm for recharge.sun direct customer care informed me to contact Paytm while contacting Paytm they told amount...

After recharge channels not activated. Frustrated with your worst DTH.
every time I recharge I have to call your worst customer service agents to acticvate....

I have recharged my SIM Card No.[protected] online with Rs.949/- as available in the amount options provided thereon without details about the packages on[protected] through My sun direct app. Till now no telecast received. When enquired customer care, they told me to top up with additional Rs.60/- and they would activate Rs.999/- for 7-months scheme. Kindly do the needful.
Thanks....

From today morning there is no proper signal, we get signal for few minutes and it goes off within few minutes. Smart card no / CDSN
[protected]...

Custer id [protected]

Sun direct is not broadcasting few of the challenge like Sony set pix, movies now, star movies and many other.

At the time of activation of plan these channels were included. After recharge I am entitled to view this channels. But they failed to broadcast.

If I check the broucher, many list of channels which are showed in the broucher were not able for viewing after recharge.br...

I have mistakenly recharged malyalam 1month super pack instead of kannada dpo 1 month plan.
And recharge is successful. So i want to exchange it to kannada plan. Please do needful soon...

Sundirect — Amount Deducted Recharge was Not Successful

Sir/Madam.

I have recharged my dth through sun direct [protected] for Rs. 230. The Money was debited from my account through google pay but the recharge is not reflected in my account. I called customer care too but they are not responding. I want to get it recharged or get credited in my account.

Thank you for using your Debit Card XX0311...

No signal only 03 channel running...

I have recharged 3 A-LA-CARTE channels namely StarSports 1, Comedy Central and Colors Infinity which cost me Rs 34.21 at 12:04 PM, May 02 2021. But still, channels are not activated, also the transaction is not being reflected in the past transactions section of my account. Please look into it as soon as possible and resolve it.
PS: The transaction Id is IGALBFGTP3....

I double recharged my sun direct on may 1st, i didn't get any notification, so i recharged twice .so now what to do how can i refund the money bank says they cannot do anything, only sun direct can refund amount.any solution for this...

My last recharge was successful through googlepay my sundirect account was not credited to sundirect account...

I had to recharge telugu pack but unfortunately recharged with Tamil package...

My sun direct DTH is recharged with Rs.225/- on 29th April2021. Amount also debited from the bank account. I have contacted customer care and given all proofs through email. But even after 2 days still it is not activated....

I had credited INR 1352 to Sun Direct account
Account had expired the very previous day.
And after recharge, not only the full amount was not credited but the channels are still not available...

Sir/Madam
I have recharged my dth through sun direct app for Rs. 289. The Money was debited from my account through google pay but the recharge is not reflected in my account. I called customer care too but they are not responding. I want to get it recharged or get credited in my account....

I recharged sundirect in google pay by sundirect official web money is deducted but it shows recharge status is failed...

I recharged my sundirect account by quick recharge link( CR-ID is CR[protected] and REF[protected] through phonepe (Transaction ID- T2104291341086714557212) . Transaction of 351/- was successful but recharge was failed. Money got deducted from my bank account.
When I contacted customer support they mentioned they are not responsible for money deduction.
So please look in to this issue and provide refund....

Card no [protected]
Please do refund and help me out with the solution...

I have recharged from Google pay... payment is successful to sundirect private limited but pack is not being shown....