Sun Direct Complaints & Reviews

Our television has signal error E048-32
For few channels like maa movies, zee telugu, zee cinemalu etc. Please solve the problem as soon as possible.

Since Morning Some channels have been stopped. When I tried to consult customer
care, no number is working . Will you please help me. The channels are showing no signal 48-32.

Tried recharging for Rs.1000 in the sun direct website and it hasn't reflected in the wallet yet. This is the third time with this kind of delay...!

Fed up with SUN Direct on Lock down time. Subscribed Sony 6 Channel via customer care, she told 15 min to 2 Hours for channel activation..

When compare to other operators like Airtel and TATA sudden activation makes customer happy. I use to complaint on sun direct on all my recharges and channel subscription

I am going to swap to Airtel/TATA soon, which gives proper response on customer complaints. Why you paying to the customer executives if customer not getting any benefits.

Smart Card NO-[protected].

We have charged rs. 199/- on today. But amount not credited to smart card no. [protected]

I recharged my sun direct ac on 26th may thru phonepay. But by june it expired by 15th. We tried to call customer care but they are not even accepting our call. Can u plz help us

I recharged twice in sun direct website but the money was debited but I did not receive the recharge yet please do me recharge or refund me the amount.Now it's been 4days and they did nothing.

I recharged for my sun direct account through sun direct website for 229rs. it has shown your recharge is successful and amount is also deducted from account but not showing in transaction history and no channels available pls help

I have recharged sun direct through my.sundirect amount was debited but not shown in sun direct wallet and channels are not shown pls help...

I recharged my sundirect account for Rs.359 and it came transaction success bt recharge failed

I have recharged sun direct tamil renewal pack of 242 on 17.06.2021 through sun direct website after entering the card details and otp error was occurred on that page the amount was debited from my bank account not yet credited and also not recharged kindly refund the amount
Smart card no : [protected]

I had recharged the sun direct wallet through amazon pay 1000₹ but amount was debited from my account but not credited to the wallet. Please help me regarding this.. 🙏🏼🙏🏼

I have done a recharge of 199 as shown in the online amount page for the consumer no [protected].after 1 hr the recharge was not processed. Again I login through otp and in the transaction history it was not showing. Hence I recharged again through the login page for rs 224..after few minutes it was updated and the first recharge also showing in the transaction history.. And while checking it was automatically updated for some Tamil package.. Kindly refund the amount of 199 paid

I recharge through online, money is deducted from bank but didnt recharged

Hi Team - I'm receiving an error "Please check connection with Antenna" for the past 3 days. Also, i am unable to contact via customer care number. Please do the needful. Mobile number linked with Sun Direct is [protected].

Hi,
This is Sreenvas Reddy Kesani, I am customer of sundirect more than 5 years and I have called to the customer care regarding blank screen issue on 13th June, 2021 at arount 2:26PM. The fist two persons who attended my call were very polite and knowledgeable and the third person.. who attended my call was very rude, he can't even listen what I am saying.. and I have never seen in my entire life that kind of customer support officer talking like that..
I have asked that person's full to compliant against him and he is saying that Baba.. I have insisted couple of times to get his full name... but he is saying like who are you to decide my full name and my full name Baba only and he mentioned that he can complaint on me.
I can change my Sun Direct network to other provider not at all issue for me .. I am a customer and I am paying for that and If I dont like One DTH and I can switch to other.
But that person.. is very rude.. I have seen in my entire life.

I had recharged my fta pack except dd channels iam not getting any other fta channels which are part of my fta pack even after selecting all 152 channels while recharging.

I Recharged another sundirect account wrongly through google pay
I need to refund it

I recharged my sun direct account on[protected], the amount deducted but recharge not done it shows the recharge is failed

I had recharged my fta pack except dd channels iam not getting any other fta channels which are part of my fta pack even after selecting all 184 channels before doing recharge. Smart card no [protected]