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Last updated Mar 21, 2024
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Sun Direct reviews & complaints page 26

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S
Sen22
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge successful but status failed

I recharged my sun direct DTH today. The amount got deducted but recharge status is failed.

Transaction ref No:31686853...
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P
Pradeep pasala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge transaction successful in upon payment but sun direct account didn't get any recharge

I recharged my sun direct account twice on 09-03-21, through upi my transaction status showing successful. The amount was deducted but my sun direct account shows that it has to be recharge.please give me backy amount
1st transaction ID:T2103090852237761926379
1st collect I'd:HDF2A[protected]A43C3A119B5CD8B0AFD67
2nd transaction ID:T2103091204073030024802
2nd collect I'd:HDFE5FB03B4C121490AAEA2032562B17278...
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P
Pitare
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Transaction completed from bank side but not reflect in sun direct recharge

Today morning I done recharge of sun direct through app, amount deducted from bank but not reflect in app . please suggest wether it credit bin my account or else it credit to app
Card no.[protected]
Register no.[protected]...
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J
Jishaa
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Complain about recharge

Amount debited but recharge failed
Cdsin n0:[protected]...
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S
Sailaja@66
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge not yet activated

I have recharged with telugu dpo 2 pack for 3 months through google pay it was successful in google pay but channels not yet activated and the payment is not visible in transaction history in sun direct app
registered mobile number :[protected]...
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N
Nijoob42
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not credited till now

I booked new connection request for sun direct DTH connection, after that i have cancelled it as i got some good offer from local sun direct supplier but i did the payment through internet banking (Application number: [protected]).

Transaction id[protected]
Amount paid - 1558

Till now my refund is not credited

Pls do the needful to credit my amount asap....
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K
kotisrivatsa
from Bengaluru, Karnataka
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Many channels not displayed

Address:Chennai

Sir
My Sundirect customer ID [protected]
For past 45 days many subscribed channels are not displayed and for this everytime (multiple times in a day) I use to do either Auto scanning or Factory Default settings. By doing this I use to get back those channels.
For this you should find a solution.
From today (06th March 2021) evening many channels are not displayed and the remaining displayed channels are not with...
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H
Harish2001
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge problem

Address:Marriyamman

I will recharge my sundirect for 6 months pack. The pack is not activate but the amount is debited...
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S
S சபாபதி
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sun Direct recharge refund

Yesterday 8.38pm, I did a 199 recharge successfully through a google pay, but not yet reflected in my sun direct account.
For further details: [protected]@gmail.com...
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D
Dikshith Raj
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharged kannada hd A2 but still not activated

Recharged kannada hd A2 but still not activated and not shown recharged amount in transaction details.. This is happening 2nd time.. you guys are simply looting people money.. ### either refund the money else activate my channel. Find the detils below
Smart card no / CDSN
[protected]
I am advocate i will file CONSUMER COMPLAINT WP in karnataka high court if this is not resolved in immediately....
+1 photos
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P
parvathi patil
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharged successfully but didn't get that balance in sundirect account

I have recharged successfully order number is
Order ID #19236361
Operator SUN Direct
Operator Number [protected]
Operator Ref. ID [protected]
Payment Type Online
Payment Channel upi
Payment Mode payubiz
Recharge Amount Rs.629
Processing Fee Rs.32
Amount Paid Rs.661...
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C
Chiranjeevi Damodaran
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount credited but not recharged yet

Today morning, I did a 199 recharge successfully through amazon pay, but not yet reflected in my sun direct account....
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D
Divya Shree R
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Transaction Success, but Recharge Failed and Request for refund

I have recharged my home sun direct DTH for Rs 639 on date[protected].Transactions are success but recharge failed .

The details are below.

Transaction Reference Number : 31026710
User Name : Lakshmanan
Registered Mobile Number : [protected]# Transaction Date :[protected]...
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C
chandra sekhar Mannepalli
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money debited but not credited in sundirect wallet

Address:2-122, Cheervanumpaalapadu, N.G padu mandal, Prakasam district, A.p-523180

Amount debited from my bank, , but not credited in my sundirect wallet...
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D
d parvathi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unable to watch all channels after recharge successfully.

Smart card no: [protected]...
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R
Regina2
from Ernakulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Paid twice by mistake

Paid twice by mistake . Ist payment for 219 & 2nd payment for 277.
Please give back my cash which deducted from my account secondly...
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K
Kamakka
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money debited but recharge not done

I made payment for recharge to my account around 1:30PM today through phone pay and the payment was successful and debited from my account and also shown paid status in phone pay. But the balance is not reflected in my account in sun direct app under my account menu or transaction report.
My smart card number : [protected]
Here i attached payment receipt for your reference. Please credit the balance else refund my money back...
+1 photos
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P
prasanthp039
from Malkajgiri, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Channel selection of Malayalam DPO-1

Address:Hyderabad

Hi Sir,

I've a SUN DTH connection (SmartCard / CDSN No - [protected], CR-ID - CR[protected] with a pack called Malayalam DPO-1 that costs RS 219 including GST.

The above specified pack has couple of Paid news channels such as NDTV, CNBC etc (Attaching the list for your reference),

Since I'm not interested in those news channels, I've requested a swap to those paid news channels with WION news...
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S
Sowjanya199978
from Gaddi Annaram, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money got deducted from bank account but did not recharge my account..and showing as recharge failed

I recharged my sundirect account online through phonepe two times . Transaction was successful but recharge was failed. Money got deducted from my bank account
My transaction I'ds are T2102051919257297061088 and T2102051932116957685020...
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S
Sowjanya199978
from Gaddi Annaram, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money got deducted from bank account but did not recharge my account..and showing as recharge failed

I recharged my sundirect account for 2 times ..transaction was successful but recharge was failed..I did not again credited with money...
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