Sun Direct Complaints & Reviews

Hi

I have been informed to change my STB to get all channels which I am paying for.
A lot of the channels are showing no signal and when I enquired in your office they said stb should be changed.

The old stb should be given to them and new stb has to be collected for a price of Rs. 700/- .

I don't understand the system. I paid for the whole connection including stb while getting sun dth...

I recharged my account through phone pay, money had beeen debited from my account, but balance is not reflected in my sun direct account...

Alacarte also stopped telecasting when main tamil packs are expired but I have paid alacarte more moths beyond the expiry date of main tamil packs DPO 2A, there is no warning about that when I recharge for alacarte, moreover there is no pickup of single channels less than a month then what I do, we have select one or more than one month but it is not possible to consider the main tamil packs of DPO, so my money is waste if I going to recharge...

My smart card number is [protected]. I want to change my registered mobile number. My New number is [protected]....

Dear Sir/Ma'am
I has already been requested regarding new channels adding on Sun Direct DTH from 2years but Customer care advisors, nodal officers Didn't hear any of my requests.
Many more channels are not available on Sun Direct DTH Platform. I requested for adding new channels again & again.But not available any channels on my request.
My requested Channels are PTC Music, BalleBalleTV, Zee Punjabi, Travel XP SD HINDI,...

Refund cash...

I have recharged recharge for 3 months of 630 for telugu dpo pack 1. When I made a recharge first it says recharge failed, saying retry payment and again I recharged it in some other platform it is done and a message saying money is deducted for recharge for first one. What to do now when I asked Amazon they say contact the operator as the recharge done successful . Kindly refund my payment or do the recharge for my other sun direct account...

I had recharged sun direct for my friend on 25/03/2021 10:22am through amazon pay, then money deducted from account. After this i checked my amazon, then it shows like " your transaction failed" so i leave the app, because they said about a refund about the lost money. After that, i recharge the same sun direct account using Google Pay, then it got succesed. Now after this all incident, i checked amazon pay for the refund, then it shows that...

On 10th march 2021 I have made a DTH recharge of 993rs/- plan through BHIM SBI PAY app recharge showing successful but recharge benefits not credited in to my account, then I went to retailer shop on 15th March 2021 and made a recharge of 993rs/- Telugu dpo pack 1.
10th March 2021 recharged money neither recharge benefits credited nor refunded even I contacted SBI team and they're saying "transaction was successfully from our side...

I made payment for recharge to my account at4-54pm today through Google pay and the payment was successful. But the balance is not reflected in my account in sun direct wallet.
My smart card number :[protected]R...

Getting message as E48-32 No Signal, please check cable/ connection to antenna....

My last of the card of 997 rupees has been expired on 17 March 2021. On 18 March 2021 I recharged the same pack of 997 rupees using my Paytm Account. The transaction was successful and the amount was deducted from the account instantly but it was seen the amount has not been credited to the card even after 24 hours of recharging. The card number is [protected]. I even contacted the customer care service but the response was not satisfactory....

Hi sir my regestered mo no [protected].ihave recharged 197 on 18march .but my account has not activated .though money has deducted .plz confrim it soon...

Hidden tax charges during top up, no bill transaction details shared with customer.
Auto renewal from the wallet balance without taking confirmation from customer.
Taking granted to response and poor communication....

I am not your customer but, I am getting your promotional calls from last 6 months frequently.
These calls are very disturbing. kindly do the needful action.

otherwise i will approach legally for abduction of my human rights.

Note: acknowledgment is highly appreciated...

Hi, I have recharged for 199 rs. It got debited from my account. But recharge status was failure, so I recharged again. But for the failure recharge I did not get the refund yet. I have done this for my neighbour....

I am unable to view government approved Free Air channel after paying Charges....

Please my mega888 in all free games +random jackpot+ultrabigwin+angpau...

Hello sir

I have booked several complaints regarding this issue. I am not getting Twenty four news malayalam chananel (24 news Malayalam ). They are always taking the complaints but not resolving.
So I request you to please help me to resolve the issue
Cdsn number :[protected]
Thanks...

I recharged to old setup box no. Can the amount can be transferred into new setup box no....