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Sun Direct Complaints & Reviews

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Last updated Mar 21, 2024
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Sun Direct reviews & complaints page 90

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S
Suresh_SVR
from Hyderabad, Telangana
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Not responding to my service request

Address:Bangalore, Karnataka

I have raised an Service Request against Sun Direct DTH about issue with the remote which was not working on 10th November. Till now, nobody responded in spite of repeated calls to their customer service. They are making false promises and causing so much of inconvenience. Though I have paid all the money I am unable to utilize their DTH services....
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S
sumit cc
from Ratlam, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Promo Code for 1000 Rs. not recieved.

Address:Ratlam, Madhya Pradesh

Hi, I Recharged my Sun Direct DTH through Sun Direct website for 1100 Rs. But according to the offer I didn't get promo code of Rs.1000/- for online shopping from Myntra.com. I called 13-15 times to Sun Direct Customer Care their responses are not satisfactory. They told me to getting promo code within 48 Hours after raising complaints. But Still i have not received promo code. I complained 13-15 Times to Sun Direct Customer Care Executives...
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M
meena natarajan
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

natarajan - to refund amount- reg

Address:Cuddalore, Tamil Nadu

Sir I Natarajan had recharged my DTH no- [protected] today through online recharge of sun direct hd - Package Tamil Cinema + Sports (HD), All South channels with a sprinkling of Hindi channels covering news and entertainment. 179 Channels Subscription Period: 6 Months @ ₹ 1799 . i paid through my debit card central bank of india from chidambaram. but amount has not added to my account. but from my bank i was debitted amount ₹ 1799....
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D
D.K_WD
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

gas

Address:Bhopal, Madhya Pradesh

Hi, I had ordered one SunFlame Gas StoVe Burner on 21st october by the name of Mr, Avinash Sidha(Regsterd Mobile NO :-[protected]), After so many complaints on customer care:-[protected], we recived product on 31st october but that's wrong product i.e :-ELECTROLUX MICROWAVEN OVEN 20Ltr . we immediately informed to customer care regarding the wrong......
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R
rajeebob
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

IRRESPONSIBLE BEHAVIOUR OF SERVICE PROVIDER AND RETAILER

Address:Mumbai City, Maharashtra

I had given a complaint on october 10th, 2014 and henceforth many complaints. NO ACTION is taken till now. At last, one retailer send a technician with a set top box(replacement) and demanded Rs. 500 wherein it actually costs Rs. 350 only. when we were not ready to pay Rs. 500, the retailer asked the technician to take it back and spoke very rudely and inhumanly, irresponsibly etc.etc.SUCH A WORST SERVICE PROVIDER. What should we do now?...
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M
Mahadeva Vamsi Krishna
from Pune, Maharashtra
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not providing good service

on 28 oct 2014 I had placed an complaint in which they said it will be resolved with in 48 hours and then again on 30 or 31st of oct 2014 I had again enquired with them through online chat then they said it will be resolved with in 24 hours but till the complaint is in open status and again on 2nd nov 2014 I had made a call to the customer care of sun direct at this time they said that it will take 3- 5 days from 2nd what these people only...
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T
tjoy
from Hubli, Karnataka
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Reques for solve no signal problem, Card No. 41135258279

Address:Visakhapatnam, Andhra Pradesh

I T joy complained twice[protected] dated 20 th Oct.2014 and again 1-[protected] dated29th October2014) they promised your problem will solve with in 48 hours. Weeks passed not yet solved. How trust customers care service.why 24x7?....
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G
G.V.MURALIDHAR
from Mumbai, Maharashtra
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lack of signal

Address:Visakhapatnam, Andhra Pradesh

hellow sir i have registered a complaint regarding the problem that our tv is just displaying as searching for signal without the telecast of programmes.i have got the confirmation that problem will be rectified within 48 hours.now u say how many hours have been completed.i could notn see any technician here at my home.pleAase take it as serious issue.we r the customers...
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K
Kaviti Shyam Prasad Kumar
from Visakhapatnam, Andhra Pradesh
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Service is not provided as promised

Address:Visakhapatnam, Andhra Pradesh

I have given a complaint on 24-Oct-2014.The Complaint number is 1-[protected]. They said that technician has been assigned in the message received to my mobile number. But till now no technician has visited my house to check the complaint.They also don't have working telephone to enquire about my complaint .Even no intimation about the progress of the complaint via message or call...
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F
faranchand
from Chidambaram, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst Customer Service

Address:Cuddalore, Tamil Nadu

I bought a new Sun Direct DTH connection for about 2 and half months ago, I asked for mega pack(5 months, 3090 pack) but they activated Tamil world pack(5 months, 2940 pack). I raised the complaint on September 18th 2014, and my set top box number is [protected], the complaint number is 1-[protected], I called more than 10 times for this issue, but, till today they haven't resolve my problem. When I call them, every time, without absence...
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P
praveen shiva
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unable to see any channels

Address:Mumbai City, Maharashtra

This is Praveen Sivaprakash residing at sakinaka, khurd mahal, Mumbai 400072. I've taken a Sun Direct Connection, for 7 months subscription. The smart card no. is [protected] For the past 3 weeks, I could not receive any signal and getting error messages only (E52, E48, etc.) I have been ringing the customer service for the past 2 weeks[protected] they told that they will fix the problem but till now they don't even send an service technicians...
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V
vkk-1969
from Noida, Uttar Pradesh
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Very poor consumer care

Address:New Delhi, Delhi

My DTH connection no- [protected], signal issues of most channels have been constant complaint from the time I installed this wretched DTH and its a pain in getting customercare support from Sun DTH. I have become another unfortunate customer, to have foolishly gone for this DTH so called Sun direct. This company's license itself need to terminated, not allowed to operate and keep on fooling or exploit the poor consumers....
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A
A.JAGANNADHAM
from Delhi, Delhi
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A.JAGANNADHAM

I WANT YOU BILLING ADRESS CHANGE NAME A. JAGANNADHAM RAMNAGAR NEHRU NAGAR KOTERS E.W.S BLOCK NO-23/12 DOOR NO[protected] SHALIMAR CHURCH DOWN SMART CARD NO [protected] CELL [protected] STATE-ANDRAPRADESH-530001 DISTCTRICT VISKHAPATNAM-530001 AREA RAMNAGAR-530002...
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S
summodd
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DELAY IN SERVICE

Address:New Delhi, Delhi

I accept that sun direct has gained huge popularity with time which I too think it deserves. But the question is isn't the complaint department of such a popular company too needs to be improvised as per standard? I registered a complaint on 15 October 2014 regarding removal of dish antenna from my veranda to terrace, which has not been solved till date. My complaint number is 1-[protected]. Once on 16 October 2014, a person called from sun...
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4
42814473411
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

most of channels not coming as per package

Address:Bangalore, Karnataka

I have recharged a sum of Rs. 600/- for Telugu Super Value package for three months on 11 Oct 2014 (User Name/ Card No [protected]) :- The following channels are not coming as per package recharged :- Telugu - 1. Maa TV, 2. Maa Movies, 3. Maa Music, 4. ETV Andhra Pradesh. Hindi Entertainment - 1. Star Plus, 2. Zee TV, 3. Sony SAB TV, 4. Sony TV News channels - Aajtak Hindi Movies - 1. Sahara Filmy, 2. Zee Cinema, 3. Star Gold. 4. Sahara...
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S
seepanabluesreedhar
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sun Direct - ONLINE COMPLAINTS

Address:Bangalore, Karnataka

This is sreedhar residing at Electronic city, Bangalore. I've taken a Sun Direct Connection in 2013, for one year subscription. The smart card no. is [protected]R. For the past 3 weeks, I could not receive any signal and getting error messages only (E16, E48, etc.) I have been ringing the customer service for the past 2 weeks. One technician came and told that some issue in dish(Top) he fixed something he charged 650(including service charge)....
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R
rama shanker ishra
from Mumbai, Maharashtra
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also recharge but not getting services

Address:West Tripura, Tripura

i am Rama shanker mishra. My smart card no. [protected]. till time i am using hindi mega shine pack. on 9/10/2014 at 5:45 pm i recharg my set-top but till 8:30 i am not geting any services. always find error promt E16-4 service is tamprery scrambled. Plz resove it shortly....
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P
prriyanka009
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

POOR SERVICE - SUN DIRECT

Address:Bangalore, Karnataka

COMPLAINT AGAINST SUN DIRECT Respected Sir, My name is Priyanka and i am working as an Officer with Karnataka Bank Ltd. i am holding a sun direct connection with smart card no[protected]R. For the past two weeks, I am not able to view few channels properly, and so I Lodged a complains with customer care center, stating the same.A technician named Mr.Souas phn.no[protected] had visited house, and he said the channels are clear.I showed...
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D
DR.AS RAO
from Visakhapatnam, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ABOUT 15 DAYS ---NOT GETTING TELUGU CHANNELS SUBHAVARTHA,,BHAKTI,,NTV ,,TV5,,TV9

Address:Visakhapatnam, Andhra Pradesh

SIR SINCE ABOUT FIFTEEN DAYS WE ARE NOT GETTING TELUGU CHANNELS SUBHAVARTA., BHAKTI, , NTV, , TV5, , TV9, , , WE GAVE A COPLAINT ABOUT A WEEK AGO ALSO BUT YOU HAVE NOT ATTENDE EXCEPT ATELEPHONE CALL SAYING WE WILL ATTENND THE NEXT DAY .BUT NOTHING WAS DONE. MY SMART CARD NUMBER IS[protected]my address 15-06-10 G05-PARNASALA APART MENTS KANAKADURGA NURSING HOME ROAD, , ZILLA PARISHAD JUNCTION. MAHARANIPETA., VISAKHAPATNAM 530002 ANDHRA.,...
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M
manickam ram
from Pune, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

i cant view any channel

Address:Dharmapuri, Tamil Nadu

hai sir, last one month i cant view any channel include info channel also but they take money only, last week i complained to customer care for activate view channel.last 4 days i contacted customer via, mobile and chat but no use, till now i cant view any channel in my TV i view black blank screen only, , i request you to please take this compliant, my name is manickam, registered mobile no:[protected], smart card no:[protected], last week...
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