Sun Direct Complaints & Reviews

My sun direct smart card number [protected]R. I was taken connection since Dec 2013. Now, the connection suddenly stopped on 05 July 2014. Showing on the screen various types of problems firstly showed E48 after that E50 and now services not available. I was approached to customer services & He is said to me your problem solved with 48 hrs and next sun direct boys came to my home and they said your setup box is not working. I approached...

Hi Sir, My smart card number [protected] has given the complaint on Saturday(05-Jul) related to 'E48-32 signal message is coming for some of the channels. When I call to customer care after three days[protected] they are saying that complaint got closed. We never know who solved that and still we are facing the same issue. Complaint number : 1-[protected] Meanwhile one of the person came says I am from sun direct and he took...

Sundirect Smart card no. [protected]
Dear sir,
Yesterday i recharged sundirect for 1 month of Rs. 220 but it is not yet activated. Please take necessay action against this complaint.
Address: 952, LIG Flats, Hastsal, Uttam Nagar, New Delhi
Mobile No.: [protected], [protected]...

my sundirect connection no is [protected]. I have complained about the set top box provided by Sundirect which is not working. The complaint was registered on 23rd June but and reminded again and again on 27th June & 28th June but nobody has attended the complaint. I am seriously thinking about shifting the service from Sundirect now. The set top box has become a big problem for me. For the last one year the box has been changed...

TO, Dat27/06/2014

The Department,

complaint >E-37 Service unknown has been assigned to our engineer will be attended shortly but him not come engineer several time

This is to bring to your kind notice that my SUN DIRECT SERVICE is not activated & several time I have called on your customer care help line no the most common answer
I have got that'' we will come soon...

Sir,


My self P.K. Sajeev, Udaipur, Rajasthan, I have a SunDirect DTH connection vide their smart Card No. [protected].


Last six months I am facing problem for getting some channels, I informed concerned person time to time through their customer care.


As of now no response received.


My last complaint was made on 2nd of June, 2014, but still no response...

good morning,
This is Naresh Kumar Reddy from Hyderabad, My Sun Direct card no is [protected] . To this smart card i have recharged Rs 185 /- on 20/06/2014 . But has not activated, i have called to the costumer care and made my connection activated, it cost me Rs 10 /- when i called to the costumer care it's fine, But with in 24 hrs again they have deactivated why . Once again i have called to the costumer care but there is no...

Dear Sir, I am using your SunDirect network service past 5yrs. and never had any compliant so far. I have recharged On 12/06/2014 & being a Tamil basic user opted for add on package of Channels National Geography (542) and Animal Planet (544). Called your customer service center and add on both channels. And as per their instruction I am watching both channels. But whenever I switch to National Geography channel and switch to...

My name is Jijo J Pillai (Mobile number - [protected]). I am working in Indian Air Force at Delhi. My Smartcard number is [protected]. On 1st June 2014 I made a complaint at Sun Direct Customer Care regarding freezing of some channels and some channels were not at all working. The Signal strength was showing just 40% in the Menu (Signal Status). Earlier, the strength was showing around 80%. The Customer Care Executive told me that my complaint...

I had recharged for Rs.39 to view fifa pack and the same was not activated even after 24 hrs. Really i fed up with the service from sun direct and even after paying money also i cant get my service. And important thing is i have recharged it through sun direct login id only. And due to the intention of seeing fifa i had recharged again with third party site also. But even though my pack is not activated. And in the sun direct login my transaction...

I am the costumer of Sun Direct DTH.on 3rd Jun, I got a message from Sun direct DTH to recharge my sun direct account with Rs 525 will get cinema+spots pack in 3 months. So I believed that message and recharged with 525. But I did not get spots pack, when I call to SunDTH customer care customer agent is telling they are offered only basic sports pack. But there was no mentioning about basic pack it in that message. I have already getting...

Sir, I am a customer of Sun Direct for around an year now. My Smart Card Number is [protected]. I am receiving E48-32 error for the past 5 days, signal quality is 70%, I have made several calls to the customer care center and Sun Direct is useless in every field except re-charging pin. Customer executives/supervisors/managers sitting to attend customer complaints are just doing no work except apologising time and again and asking for another...

The Sun Direct is not working, many do not get Signal for last 5 days, the signal received is 70%.No response to email complaints or customer care no[protected] doesn't respond appropriately and Delhi nodal officer is not answering doubts. Raised several complaints Whether Sun DTH has closed company and formed new HD service or not.But How can we trust in Sun which cannot serve DTH customers properly but has launched HD service.I think...

I have been using SUN HD DTH for the past one year. I get one of the worst service from SUN DTH customer care.First of all they dont have toll free number.Each time you call you should go through nonsense IVR and you should waste your money. If the DTH validity expired, you are gone.You should call the customer care exclusively available for HD. The customer care officer will ask your name, contact number and address each and every time you...

Issue : No signal nature of issue : Technical 2: 25 pm on 31st asked if the person will come: the good for nothing CSA said by sunday morning he will come. closed the issue as resolved : no. [protected]. closed with a lie on sunday they said no servcie is there. on Monday they said by 12 o'clock person will contact and at 4pm, they said by tuesday evening the person will contact. escalation complaint resolved : 1-[protected]....

My sundirect box was not working last many days, on 25/5/14 i have complainted to sundirect vide their docket no.1-[protected].Nobody has turned up sofar.Their 24+7 custmer service only for publicity.After that many days i have contacted them noresponse


Dinesan
Smart card no.[protected]...

smart card no:[protected] DEC-07:- Initially on December no signal issue occurred. Sun-direct team asked for box change and sent the set off box Aditya Associates (450 for Box and 150 for service charge). MAY-15:- SR# 1-[protected]. Same issue (Service charge 150). May-28:- No channels coming SR# 1-[protected]....

Consumer Name: Vijay Prabhakar Wani. Consumer ID: [protected] This is Vijay Wani From Mumbai. We are using Sundirect form 5 to 6 year. In starting there were so many channels for rest of India (ROI) . Sundirect is not showing so many channels such as in MUSIC Channels - Sony Mix, Masti Tv, B4u Music, Music India . There are many more Hindi entertainment and movies channels that we cant seen on Sundirect. We mostly watch Marathi Channel...

I am sundirect customer since july 2010, i recharge my account (Smart cart no:[protected]) for the amount rs.990 through on line throuh canara bank debit card dt 07/10/2013, time 10.40.05 am,
But the amount rs.990 still date not added with my account, i already register my compliant, but you not solve my problem.
So, please consider my complaint, add the amount rs.990 in my account, as soon as possible

Thanking...

We are using this connection for past sometime but was never happy with the connection. Every now and then the set top box stops working if we call customer care they send the technician who says us that software upgardation & replaces other box which we have to pay him 350/- every time....