Sun Direct Complaints & Reviews

sir, am very unhappy about ur sun direct bcoz most of d channels are not coming that s samaya news kasturi news etc ur always telling that it s not available if it continue same we will disconnet it...

i apologize to self that i took a sun direct connection with the smart card [protected] and currently stay in trivandrum. . i think it was because of god's grace, the service worked till last monday 15 sept 2014 . It was then i noticed that i was getting the E06-4 smart card failure message on the screen. Like a normal customer, expecting a decent customer service i contacted the call center. He gave me complaint no 1-[protected]...

I had the worst of experiences with sun direct dth in terms of customer service. I had complained of a faulty set top box one week ago. The only response I got so far is a message informing of the complaint being registered. After that no response whatsoever. No executive has called so far. Their customer care doesn't care and seems non existent. If anyone asks me about sun direct my immediate response will be a big NO my subscription...

My smart card No is [protected]. For about this one month I am unable to watch any channel due this error. Since then I complained the company several time but till date the problem is not resolved. Since 03 September I am following up the complaint daily and daily I get same words of assurance that your problem will be resolved today only. But till date no body came to resolve the problem. Yesterday after a long request I could speak to...

I am a customer of sun direct since last 3 or 4 years. My account number is [protected] which is named on inderpal singh. In the first 6 months your set box was replaced by the company & a old repaired set box was given to me with words that your original set box shall be given back to you after repaired but it was not done.In the month of march that set box was also creating problem & company technician replaced with another repaired...

i have done top up for rupees 1600 to extend validity up to 5-9-2015. where as sms message confirmed the top amount but validity period not extended. hence expiry date may be extended up to 5-9- 2015 sun direct no [protected] ref no:65580431...

We are regular users of sun direct but since 20-25 days no channels are working we have also complained about it but no actions are taken place, this is highly irresponsible of you . We will never suggest any body to have dis dth service ......

Due date for account activation - 27th July 2014 Recharged on - 23rd of July for whole year. Premium of 3200 paid for whole year. Connection deactivated without prior information. When contacted more then 20 times, no action taken by Sun Direct officers to fix the issue. They have clearly mentioned money paid in advance will NOT BE REFUNDED which we have paid for the WHOLE YEAR. Due to this complete disappointment of service provided...

My uncle using ( Maria Arockiam ) Sun Direct DTH More then one Year, Sumart Card Number [protected], We are Recharge Last Year October 2013 amount 1600, Package Validity Period but data Validity closed 15-aug-2014, We Contact Sun Direct Customer care They told You are activate Jaya Max and Isaiaruvi, but We are not activate Without our knowledge they displayed Jaya max and Isaiaruvi Channels Now Customer Executive told your Package End Now...

sir, my DTH no is [protected] and presently is at 2 coy UBASR c/o 56 APO Meerut Cantt and i have shifted my house to below address and requested to shift the Dish also for the same

V NAIR KS
QTR NO 254/11
MES COLONY, NEAR SADAR POLICE STATION
MEERUT CANTT - 250001...

My Connection No. [protected]. I am fed up with Sundirect on following way and you should know how they cheating us:

1. Toll Free [protected] - only for display. Would not get this no.

2. Customer Care : [protected] : To speak a cusotmer care I have to wait minimum 10 minutes. Call charges Rs. 10 need to spent to reach a Customer Care Executive [CCE]. Recently they have advertise whole india no. like 12345 which...

I am unable to watch channels on my TV. There are no signals on any of
the channels. I have already logged a complaint against( [protected])this on 14 April, 2014 but till the date my complain has not
been resolved.This company charged me 3 times payment for this, but nothing is resolved.Nobody is answer any calls. They don't have particular person for resolve my issue in dth . Please take any strict action for this bad...

Hi Team,

I want to Change of Package for my Sundirect Smartcards : [protected](Parent connection)& [protected](Child connection) to Tamil Cinema Plus Sports Pack. So, I raised multiple complaints to change my package for both smart cards to Tamil Cinema Plus Sports Pack. till now my issue not resolved for past 1 months

SR # 1-[protected] --> This is complaint initial raised in mail to change my package,...

REMINDER 2
Yet after registering complain on 17/07/2014 we haven’t received any services from your side nor a reply for the previous mail. Still we are continuously calling the customer care and the same reply we are getting each time. But still our problem is not resolved. This is the limit that we are paying and still we are not getting proper services, nor able to watch the television. Every time the customer care fellow says...

This is Vrinda Nair residing at B-28/102, Suvarna Sandhya, Sector-9, Mira Road 401107. It may be for around six to seven years that i'm using sun direct. Its in my name (Vrinda Nair). The smart card no. is [protected]. For the past 3 weeks, I could not receive any signal and getting error messages only (E48, E52, etc.) I have been ringing the customer service number for the past 3 weeks[protected]. Even if they picked up the call,...

My old receiver was complaint, old receiver serial number is P[protected], now time complaint solved, but they are cheated me, they are gave the set is second hand without cable, Cable I have bought out side shop. I gave 950, new set rate 950 with including also cable, My replaced receiver Number DSB-5090R, Serial number: 581SD14067X, Buyer Serial Number D[protected], pls Immediately solved this problem My contact details is Muhammed Ali.RV,...

SUN DIRECT(SMART CARD NO.)- [protected]R SUNDIRECT DTH SERVICE PROVIDER ADDRESS.- CIJW (COUNTER INSURGENCY AND JUNGLE WARFARE) SCHOOL VAIRENGTE MIZORAM i am not getting all channels in my television as i have just recharged my sun direct smart card on 15th JULY 2014 of Rs.210 and now am not getting all subscribed channels except 1 news channel NDTV india...

Dear Sun Direct Team, My connection with ID [protected] is not working from yesterday. I tried calling the customer care but due to some technical reasons they are saying we cannot talk to you. I want my connection to be working. Atleast please call me back on [protected] and give me the reason for disconnection. In my account i have enough money, and the present connection i have till December 2nd. Kindly check and revert back to me ASAP. Thanks...

I have SunDTH Connection, The Smart card No :[protected]. I am residing in bangalore I am been loyal costumer for last 4.5 Yrs, Presently i am moving out of town for alteast 3 to 6 Months, i have recently recharged Rs : 2000 and it is valid till 28-Jan-2015. and, since i am moving out of town, i called customer care to deactivate, they are saying, it is not possible to deactivate. SR # 1- [protected] SR # 1- [protected] They are...

I have registered a complaint with SUN DIRECT regarding my set top box via their 24*7 telephonic complaint centre on 8th of July 2014 and was allotted a complaint number SR-1-[protected] and was promised visit by their technician within 48 hours and I had also agreed to pay their visiting and rectification charges but as of date 13/07/2014 till now no person from sun direct has visited our house, on enquiring I was told to wait another 24...