[Resolved] Sun Direct — some fta channels blocked

 
7 Reviews
 Chandra Sekhar K M on Apr 29, 2018
Free to air channels like dd saptagiri dd yadagiri dd chandana are not being provided.gov says all dth operators to provide fta channels to every dth constumer inspite of having a monthly pack or not. I request the forum to see into this matter and find out the exact rules implemented by trai for fta channels by dth operators. Only the south regional dd channels have been blocked, i can watch dd new dd rs dd ls dd kissan and other north dd regional channels. Thanks in sdvance.
Complaint marked as Resolved May 31, 2018

Complaint Status


[Apr 29, 2018] Sun Direct customer support has been notified about the posted complaint.
Updated by Chandra Sekhar K M, Apr 29, 2018
[protected] MY SUNDIRECT ID
Verified Support
Sun Direct Customer Care's response, Apr 30, 2018
Dear sir

Kindly provide the Valid mobile or smart card number to contact and resolve the issue .

Regards Sun direct
Customer care .
Updated by Chandra Sekhar K M, May 05, 2018
Smart card no is [protected]
Complaint comments  6 Comments     Updated: Share0Tweet0

Comments

Dear sun direct,

As i had been recharged for tamil pack but since only some channels are available but many channels are not available like channel no.108 to120 and so so please activate those channels

If I open these channels it shows no signal so please help me
Smart card no is [protected]
Sports channels are not coming in my setup box net work, as I have payed to package which includes all sports channels
My sundirect number [protected]
My number is [protected] .
From morning I'm getting message like "Device writing flash "please don't switch off" and finally on screen im getting E50-32 No service available.
Please kindly do the needful.
Please my name and mobile number
Kbsubramani's reply, May 14, 2018
Please my name and mobile number
Please provide my SMC password for purchase addons Sun direct smart card no.[protected] Mobile. No.[protected]

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    Sun Direct - some fta channels blocked