[Resolved]  Sun Direct — some fta channels blocked

Address:Guntur, Andhra Pradesh, 522001

Free to air channels like dd saptagiri dd yadagiri dd chandana are not being provided.gov says all dth operators to provide fta channels to every dth constumer inspite of having a monthly pack or not. I request the forum to see into this matter and find out the exact rules implemented by trai for fta channels by dth operators. Only the south regional dd channels have been blocked, i can watch dd new dd rs dd ls dd kissan and other north dd regional channels. Thanks in sdvance.
Was this information helpful?
No (0)
Yes (0)
May 31, 2018
Complaint marked as Resolved 
Sun Direct customer support has been notified about the posted complaint.
Apr 29, 2018
Updated by Chandra Sekhar K M
[protected] MY SUNDIRECT ID
Verified Support
Apr 30, 2018
Sun Direct Customer Care's response
Dear sir

Kindly provide the Valid mobile or smart card number to contact and resolve the issue .

Regards Sun direct
Customer care .
May 05, 2018
Updated by Chandra Sekhar K M
Smart card no is [protected]
Complaint comments 

Comments

Dear sun direct,

As i had been recharged for tamil pack but since only some channels are available but many channels are not available like channel no.108 to120 and so so please activate those channels

If I open these channels it shows no signal so please help me
Smart card no is [protected]
Sports channels are not coming in my setup box net work, as I have payed to package which includes all sports channels
My sundirect number [protected]
My number is [protected] .
From morning I'm getting message like "Device writing flash "please don't switch off" and finally on screen im getting E50-32 No service available.
Please kindly do the needful.
Please my name and mobile number
Kbsubramani's reply, May 14, 2018
Please my name and mobile number
Please provide my SMC password for purchase addons Sun direct smart card no.[protected] Mobile. No.[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Sun Direct
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    2481
    Pending
    0
    Resolved
    1461
    Sun Direct Phone
    +91 76 0101 2345 [Customer care]
    Sun Direct Address
    73, MRC Nagar Main Road, Mursali Maran Towers, Chennai, Tamil Nadu, India - 600028
    View all Sun Direct contact information