Swiggy Complaints & Reviews

Hi swiggy,

I had placed an order with order number#[protected],[protected]
With swiggy. But neither i get a call from any delivery boy nor i get my order. Instead of processing my refund fro the same they have marked it delivered and then i raisef a issue regarding that then they said we can only pass on the feedback to the concern team. I am not ambani's daughter to pay them extra money without getting my order....

I had ordered pavbhaji this evening. I gave ₹ 500+100+50+30 and expected ₹200 back from him as the bill was of ₹380/-. He had no change so i took ₹500 note back and went inside house to bring ₹200/-. When i returned to him i gave that ₹200/- note. He again called me out and said that ₹100/- are less. I had no option so i agreed and went back into the house to bring ₹100/-. Till then mother was talking to him regarding the...

Hi team,

I ordered a domino's pizza with cost of 493.50rs after applying the promo code i got it 393.50 rs but swiggy was collected 394 rs there collecting extra 50 paisa, after checking with customer care there are saying that it was round figure amount that why we collected 50 paisa extra please check on this issue and help me to get the remaining 50 paisa money

Thanks and regards
Bhaskar...

I had ordered dominos pizza worth rs.109.60 from swiggy on 17 november 19. Since dominos doesn't accept order below 300 the order wasn't placed but before that the amount had been already debited. I have tried to call both swiggy and dominos customer care executive but they aren't taking any responsibility. Please i want my refund!

The amount was deducted from my sbi account and order was placed from [protected] on swiggy....

Hi team,
I ordered homemade chocolate, but i got fully melted chocolate.. Its look like fully very slushy. We are waiting for my sister birthday.
Please refund my money its we saving for my sister, kindly we need quick action for this issue.
I already raised a complaint to swiggy support team, but still i didn't get my money back..
I attached picture please find attachment. Please refund my money back.
br...

This is with regard to order # [protected]. I ordered a black forest cake from Broomie's Faridabad from Swiggy Chat. This cake was ordered for special occasion on 2nd December. It was my sister's anniversary. due to pathetic service it was not delivered on same day. I called the pickup boy many times, but he did not pick up. Then it got switched off. Today (4th December) when I checked with Swiggy again for refund, they told that delivery...

On 3rd december i have two pastries from delice, nagpur i received only one when i opened in front of the delivery boy, after a long conversation at the midnight the delivery boy made some calls
So he suggested me to pay for the one item
Now the swiggy is charging me for cancellation but i have not cancelled
Ordered #[protected]
Still they are charging me for cancellation which i haven’t made i paid for the...

I ordered from swiggy amount was 150 in total... I used my sib account... Money was deducted from my bank but the order didn't placed.. I raised a complaint in swiggy about the same but they said it is a payment getaway failure.. You will receive your money in days...
Dear customer, your a/c xxxxx is debited with rs. 155.00 info: upi/utib/[protected]/swiggy/swiggy. Final balance is xxxx...

I had ordered from city square cafeteria and ordered a plate shawarma with add ons which costed extra, but when i received the food i didn't get the add ons.
So i immediately complained to the customer service, but they didn't give me a satisfactory reply and kept on replying with recorded messages and i could not get compensation. I am very disappointed in swiggy and the reply from the customer service was very bad i want compensation...

I have ordered on swiggy on last Sunday 24-Nov-2019, and I got an order confirmation from swiggy. I was able to track my order on their app, it was cooked, packed, and pickup by delivery executive. In addition to that, I was able to track delivery executives on their map. After waiting for 35 minutes, I called the delivery executive and he replied that he had not picked up my order yet, and ask me to contact customer care, where I have canceled...

Respected sir,
My name is arun kumar s. I am a real estate agent. I worked as a delivery partner in swiggy as a part timer at the m. G road area in ernakulam. During this period. Anupama s. R a young woman from panampally nagar area, worked as a delivery partner. Anupama s. R. Formerly a cabin crew at jet airways, bangalore and mangalore.
April and may 2019 after 6 pm. Women are not allowed to work in swiggy. During this...

This one unethical, unreliable and untrustworthy company hardly delivers on time and number of time they don't even delivers it despite being paid orders customer service is pathetic and can't expect anything there only waste of time they seems to have rookies working with them and there pricing is so unethical that they have different discount for different accounts more you order they make you pay more with reduced discount and inflated...

I ordered 3 items last night order# [protected].

1. Plain french fries
2. Natural sitafal milk
3. French chicken cheese omelette

Delivery boy handed over just 2 items and not the 3rd one (I. E. French chicken cheese omelette). And when i asked him to connect with the restaurant he denied and requested me to log a complaint as "missing item".

On top of that when i called, the representative...

We given order at 1.15 in swiggy for dominos pizza, swiggy order number [protected], and dominos order number was 743, payments was also done by card 1675 rupees, now there is no food and no money. Status showing food is delivered, from dominos no response now. And swiggy not giving proper answer. I want a serious action against this.

Our phone numbers -

[protected] - from this number we ordered
[protected]...

I ordered food from the park restaurant, muzaffarpur from swiggy, and found the food no longer fresh and stale, then asked the swiggy executive to take it back, but they denied and was just copying an pasting the sentence 'sorry for the inconvenience, i'll pass the feedback'. What will then happen with the feedback? Will they stop serving stale food to people? What if i get food poisoning? I have a train to catch tomorrow, what if i get food...

I have a swiggy super subscription which is valid till 5th dec'19. On 28th nov swiggy added an additional amount in my order. I realized that the amount is higher than items i ordered for so contacted customer care. They said they have added the amount as my renewal charges for another 3 months. Without my permission and asking if i want to continue how can they renew my subscription a week prior to the expiry of my current subscription??...

I have ordered one pizza and 2 choco lava cake and 1 butter scotch mousse.

Pizza was uncooked, water flooded on the surface and i spent 1072 rupees on that # food and butter scotch mousse never delivered. I was a regular customer of swiggy now it seems like to show everybody what # swiggy is all about.

I tried customer call center, and then they cut my call and blocked my number and started pretending that we got...

With due respect i would like to complaint about the restaurant (Bachan"s dhaba) as i had ordered on 29 nov 2019, my order no is [protected] which was ordered around 20:30 hrs, but after waiting for about 1 hrs the order what i had given was not delivered to me rather it was insisted to me to take the wrong order as restaurant had not send the proper order to me. After that i had waited for another one hrs for the restaurant confirmation to...

Dear team,

This is with regards to order id: [protected] placed in at subway t. Nagar
While placing the order i accidentally selected wrong address (In anna nagar)
Hence i initiated a chat support with your executive to request for the order to be delivered to west mambalam
The reason i was gives was that west mambalam is far from t. Nagar and hence they cant processes the request
Anyone who resides...

I am a regular customer of swiggy. On 23rd nov 19 i have ordered 2 mutton chap from shiraz golden restaurant, park street around 7.50pm. The order came after much late at 10.10pm and that too with wrong item. The delivery man bought 2 biriyanis instead of chap. I asked him to get the right order. He said that can not be done, you speak to customer care. I spoke with customer care and they asked me to cancel my order (Screenshot enclosed)....