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Swiggy Complaints & Reviews

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Last updated May 2, 2024
Complaints 5051
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Swiggy reviews & complaints page 144

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S
Srinija Chakraborty
from Mumbai, Maharashtra
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service complaint

I ordered at at around 1 in the night. Swiggy accepted the order it was in paid status. Food was supposed to reach in 41 mintues and after 36 mintues got a call for the address that the location is wrong. Wherein i manually wrote my address. The swigg rep or the guy who called from swiggy was rude. They cancelled my order and deducted cancellation from me. Because of your app glitch i din receive any food i m writing cz i suffered from gas...
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Aayush Mehra
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

employee asking for money for personal reasons.

Address:Dr no 302, shriharipuram, 530011

Behind my back when i was not home an employee of swiggy comes up to home and ask for money even when i had ordered nothing from the site. My parents reported me this. I need this to be resolved as soon as possible. It is a possible threat or concern for me or anyone who might find them in same situation. Next i will complaint to the police about the same....
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Kavita Poem
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

burger king complaint

Address:Gurgaon, Haryana, 122001

Such a pathetic service by swiggy.
1. They raised penalty even tho i cancelled on time and posted to my account.
2. I ordered a burger from burger king which is not at all worth of rs 50 even.
Swiggy shown all such stuffs in burger but, expect bread, half spoon lettuce and a veg patty nothing was there... Where was the tomatoes and veggies gone don't know.
3. You guys use auto typing in night service then please...
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A
Ashraf72
from Nagaur, Rajasthan
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fraud happened in case of fake coupon code

Company gave me a coupon i applied it and i didn't get my coupon money

It was not mentioned by them that icici is responsible for this and they are pointing icici
Such fraud are happening every day with everyone
It should be around 439 rs after applying the coupon and they they charged me 545
By making fraud tricks and everytime they just say it won't happen again and they do this everytime. The coupon...
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L
Lalit Kotrange
from Malegaon, Maharashtra
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wrong food delivery by swiggy.

Address:Behind empress mill no. 3 lodhipura bajeria .nagpur, Nagpur, Maharashtra, 440018

Maine swiggy se hotel taj biryani center. Se ek veg biryani order kiya tha but uske jagha mujhe chicken biryani diya gaya.. And hotel ke owner se maine baat ki tho usne kaha ki hamara veg biryani 1month se band hai. Tho hum aapko veg biryani kaise de sakte hai.. Muzhe meri paise refund chahiye and.
Plz accept my complaint. Contact me [protected]...
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K
Kaushiksen
from Matabhanga, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint against swiggy order no. 55268048274 dated oct 27,2019

Address:Kolkata, West Bengal

I ordered dinner through Swiggy App on 27th Oct at 9:44 pm, which they accepted and I also made the full payment.
To our dismay leaving me and my daughter starving for the whole night they never have delivered the food. I called up
their customer care number and spoke to their customer care executives several times even at 1 am in the midnight who
always assured me that my food is going to be delivered in next 30 mins.br...
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V
Vaishali Khurma
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

received the pizza inappropriate shape

Address:Unit No. - 03, 3rd Floor, AIHP Horizon, Plot No. - 445, Udyog Vihar, Phase - 05, 122016

Ordered 3 pizza's worth inr 2200, recieved the pizza in an appropraite shape. There was no protector inside, everything got touched on the box, it was extremely difficult to even open the box.

Extremely disappointed with the service, need somebody to contact me asap, it was so embrassing when we opened the box in front our client from germany....
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rajkumar giri
from azamgarh, Uttar Pradesh
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paid money hungry die

Address:bangalore, New Delhi, Delhi, 110044

Dear sir/mam
I was placed the order throw swiggy swiggy was promise me it will be delivered but also till the time yet not delivered money not refunded
And also till the time i"m in hungry if i will be die then fully responsible will be swiggy
When i was contact swiggy chat no respond i was also tweet no responce and also when i was contact food delivery boy firstly he told me we will be delivered the products after...
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M
Meena Subhu
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

spoiled food delivered by swiggy.com

Address:Nandanam, Chennai, Tamil Nadu, 600018
Website:www.swiggy.com

Swiggy delivered a diseased chicken gravy and it was smelling very bad that my entire room was smelling bad. Swiggy always delivers spoiled food, burnt foods and low quality food. Due to spoiled chicken and low quality chicken now i got skin disease and had to spend rs.3000/- for doctor expenses. Today swiggy delivered burnt parata. Due to which i couldn’t able to have my dinner. Swiggy did not even return back my money for delivering burnt...
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S
Shalu A. Austin
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong item delivered. not ready to refund

Address:406, Mukund Apartments, Palmgrove Road, Victoria Layout., 560047

I had ordered Behrouz Biryani through swiggy on 5th of November 2019.
My order was Biryani Of Rs.1200 and I received a pack of Rs.380. Then after complaining, Swiggy sent me a replacement order. And they sent the same thing again of rs. 380. But in both order they had sent the bill of 1250.
And after agonizing hours of customer care, they refuse to give me a refund. N asking me to wait for their call at 1 am. N I didn’t...
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Sukhwinder0786
from Mumbai, Maharashtra
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mark absconded

Address:Jalalabad, Fazilka, Punjab, 152024

Hello, sir/madam,
I am sukhwinder singh delivery boy in jalalabad, swiggy id[protected]
. I have been suspended when my id is 804152 deactivated from company hand time (October), i contact fleet manager but not any one attend call. Now i have mark absconded list. And 4300 rs deducts from my payout without any issue. And after long time not refund and am not able to login from last and i have so much lose is in last 3 weeks my...
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P
PiyushGupta77
from Gurgaon, Haryana
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swiggy charged me for order they have cancelled

Address:New Delhi, Delhi, 110034

I have placed order on swiggy android application on 05 nov 2019. After placing order i got message that my order amount is refunded. I talked to swiggy agent on their chat support and they confirmed that my order is cancelled. After about an hour i got call from swiggy delivery executive saying that he brought my order.

I asked him that my order was cancelled by swiggy itself to which he said that he has no information of...
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R
Rafiq Badahah
from Noida, Uttar Pradesh
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swiggy complaints

Address:Godhra, Panchmahal, Gujarat, 389001

Order number #[protected]
Kal Mene Swiggy pe order kiya but Muje received nahi hua mera address complete tha fir bhi delivery boy address me query nikal raha tha or mujhe bola apke uper ek call aayega use kehna K Mene address rong dala he Muje dusre address pe food chahiye Jesse Muje order K paisa jyada Melega but mere uper customers care se fon ayya Mene unko Jo Muje delivery boy ne bataya esa kaha adhikari ne Muje bataya K Apka food...
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R
Rafiq Badahah
from Noida, Uttar Pradesh
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swiggy related

Address:Godhra, Panchmahal, Gujarat, 389001

Kal mene swiggy pe order kiya but muje received nahi hua mera address complete tha fir bhi delivery boy address me query nikal raha tha or mujhe bola apke uper ek call aayega use kehna k mene address rong dala he muje dusre address pe food chahiye jesse muje order k paisa jyada melega but mere uper customers care se fon ayya mene unko jo muje delivery boy ne bataya esa kaha adhikari ne muje bataya k apka food apke address pe delivery ho jaega...
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M
Maya Kagne
from Sangli, Maharashtra
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food not delivered

I order food, swiggy order no. #[protected] for rs. 290 new super chiken corner nanded, maharashtra, today at 19:27pm but food not deliver to me and delivery boy try to me but because of network problem contact not done, i am also try from my side to cotact him but after it his location on app is not seen. So i am unable to contact him. I am waiting for the food.
Please make it fast
Thank you...
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M
Mounikachenna
from Mumbai, Maharashtra
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sending stale food

Address:Hyderabad, Hyderabad, Telangana, 500032

I ordered veg manchurian and swiggy sent me non-veg manchurian. Upon tasting it it i found non-veg and also very stale. I'm a pregnant women and this kind of service can ruin my health. I've contacted swiggy to ask for either refund or replacement but they're so rude in saying system is not allowing to compensate. You can contact me on mouni. [protected]@gmail.com for more details from me. Please take appropriate action.
Swiggy order #...
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J
junsachin
from Mumbai, Maharashtra
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overbilled

Address:Gurgaon, Haryana, 122001

I have been overcharged for the products bordered. Moreover the quantity provided nos much less.i ordered for brocolo.the rate was ram 150 for half a kg. I have been charged 201 RS and the quantity is .468 gm. I ordered onion @59 RS/kg. They charged me 69 RS and the quantity was only .936 gm. I ordered half a kg pumpkin. They provided only .410 gm
Instead of 282, they charged 332 and quantity for 3 out of 4 items is less. I complained...
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Dinesh Shwetha
from Bengaluru, Karnataka
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complaint against swiggy delivery boy

Address:575028

Today we ordered online food on swiggy at Danish Creek Restorent, Falnir, Mangalore. While ordering only we gave the address where to delivery the order if they cant reach the destination means they can cancel the order. Insted of doing that the delivery boy was shouted at us in a middle of road reason of the distination was too far. But in our area many swiggy people' s are delivering the food. He is a one guy told like this and also he...
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R
Rajesh773
from Mumbai, Maharashtra
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food not delivered and company not helping

Address:Delhi, New Delhi, Delhi, 110045

I have ordered food from swiggy at 2200 on 03 Nov 19. After order pickup the delivery boy Hemant called me and said that he had met with an accident so he can not deliver the food. Soon after that the status of food start showing delivered in swiggy app. I have made a telephone call to swiggy customer at care at 2300, they said they cannot do anything in this regard ....
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pramod shelke
from Mumbai, Maharashtra
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order no-9343 wrong order

Restaurantb kolhapuri katta order no-9343 delivered wrong and incomplete order, issue not yet resolved by swiggy team. No response from swiggy support team..
Swiggy chat channel is worst all the time, backed up with all unprofessional employees, who wont understand issues properly and send system generated messages repeatedly. Disapponting after being super member......
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