Swiggy Complaints & Reviews

I ordered food and it was stale and uneidable for 2 consecutive times, i called to support for complaint, we had 14 min call, i connect again through chat and she had no idea abt my last call,
Loss of 758 rupees + bad mood + sleep hungry + worst customer care experiance i have ever got.
This is all what swiggi have given to me in last few days....

Worst app ever they charge 70 rs for delivery and the delivery guy was 2 hours late #[protected] was my order id
The delivery guy was not picking up my call
I contacted customer care twice they are giving different reason every time.
And this is happening for the second time
The first time they cancelled my order but i never got any refund
Whenever you have issues in the order the chat room gives the...

I have ordered food from dominos... When i contacted dominos they said they are not delivering. To confirm whether the order is really cancelled i contacted swiggy... The person who was on call asked me order i'd send from dominos (Which was not send to me)... I said him i have not got any order i'd from dominos but you can check using my registered mobile number... He started continuously harassing me with statement i can't help u i[censored] donot...

Hi,

I am restaurant partner at swiggy. Recently i had availed this service and wanted my customers to reach me for delivery orders. It started a little slow and all of a sudden there was a rise in orders. I was wondering how did this happen.

Swiggy normally pays restaurant in the following week of mon to sun. So as usual i always cross checked my payments received from them. Now i see that since the day my...

Absolutely unsatisfactory service from swiggy. This is a feedback despite of repeated service failures from partial order delivery to no order delivery with excuses and refunds causes trauma to the customers.

Swiggy! If you can't deliver please close the shop and let us live in peace. I am not even sure if refunds were processed since there is no way to track them in the app....

Now a days all swiggy delivery boys are not obeying road safety policies in the bangalore like not warring there helmet, rash raiding on road, raiding on one way road, signal crossing, etc.

I asked more then two boys about it, they are not giving right answer and as well as there manners is also not good,

One incident which happen with me, that is without hand or light signal delivery boy crossed his bike in...

I am chaitanya vinnakota used my spouse swiggy account (Ramadevi vinnakota with regd no [protected]) and placed the order one veg dum biryani and one paneer biryani by 10:24 pm on sunday 10th november 2019 at shree santosh family dhaba madhapur and order #[protected] and paid the amount of rs 347. At the time of ordering the food it was shown me 30 - 40 mins to deliver at my home location and waited for that time. Due to delay i went to the...

As i ordered steamed momo's from the restaurant instead i got fried one with such bad taste so i complained an got replacement for the order but the same thing happened again/twice the replaced item was again fried momo's. It is which an shameful act from swiggy and the restaurant. My money got wasted plus time and in refund i get 100 ruppee coupon which is a total fraud because they already give these coupons as discount and we can only...

The swiggy boy with vehicle number tn55as7717 who came to deliver at b2, ragamalika apartments, nandanam chennai 600017 at 9.00 pm misbehaved with us who reside at b1 at the same apartments. He was abusive to my father. We request you to take this up and take action against him or we will take it up with the police.

Look forward to receiving a call from you at [protected] or [protected] on the above issue.

Regardsbr...

Every time when late night i ordered online food from swiggy. The food is of bad quality. Sometimes it is burnt. Some times it is stale or cold. When i complaint regarding this issues with swiggy. They only apologize for it. They didnot give satisfactory solutions. I paid every time for their services. Its their primary responsibility to give their beat services. If they cant. Then they have to refund my money....

Order swiggy food order is delivered to address and food quality is very poor.
Pls request to resolved my issue.
Food is wastage not eating a food .
Pls resolve problem and send my money.
Order number-Your Swiggy order no. #[protected] for Rs. 172 is expected to arrive in the next 25 mins. Track your order here: http://swig.gy/UYD2WV...

I have placed order From SWIGGy and get it after 98 minutes. As they promised 60 mins Max. I ask them to refund because I paid for 60 minutes not for 98 minutes. And these are very regular in this. Is have same issues in previous orders also. Please take relevant action on this. And I am also looking for compensation for these bad experience with SWIGGy...

I placed an order on Nov 08th from Domino's. The executive called and informed that the location is incorrect and she will cancel the order and the money will be refunded. It has not been refunded yet. I made many attempts to connect to Swiggy executive and they seem to not understand the issue at all and asked me to contact Dominos directly. Very rude response from executive. The swiggy executive shared a mobile number of Dominos and asked...

Ordered 20 veg puffs from chai kings, t nagar though swiggy delivery. Received stale food (Veg puff) and that with missing count from chai kings and swiggy says they will neither take back the spoiled food nor refund the money. Horrible customer support.

Payment made through swiggy gateway and customer support is insensitive. Why should we order and pay through swiggy if they cannot take care towards restaurant quality and...

Order no: [protected]
Restaurant: kathi on the go
Ordered food worth rs.330 last night, after receiving the order found restaurant sent wrong and incomplete order, they sent 1 plain paratha instead of 4 kulchas and plain refrigerated cold rice instead of paneer pulao. Contacted swiggy via chat. Representatives were completely denied or refused to understood what exactly happend. I request you to kindly check the issue and revert...

Firstly the quantity of food was way too less and also there was just 1 mutton price that too all bone with hardly any meat whereas I had clearly mentioned good mutton peices in the order comments.

Had a word with Dwight executive, it is an absolutely unreliable service so its better I order directly from the restaurant or any other service provider who atleast can ensure service quality and provide proper service to its customers...

I order a cake from swiggy on 08.11.2019 order no: # [protected]. The provided cake was stale and spoil, the insect was there on the cake (Ants & spider). When i complained they send another cake from the same bakery the same type of stale and spoil the cake. Swiggy denied sending fresh cake from another outlet.

Swiggy was not concerned about food safety regulations and customer health. They regularly called me and forced me...

I ordered at at around 1 in the night. Swiggy accepted the order it was in paid status. Food was supposed to reach in 41 mintues and after 36 mintues got a call for the address that the location is wrong. Wherein i manually wrote my address. The swigg rep or the guy who called from swiggy was rude. They cancelled my order and deducted cancellation from me. Because of your app glitch i din receive any food i m writing cz i suffered from gas...

Behind my back when i was not home an employee of swiggy comes up to home and ask for money even when i had ordered nothing from the site. My parents reported me this. I need this to be resolved as soon as possible. It is a possible threat or concern for me or anyone who might find them in same situation. Next i will complaint to the police about the same....

Such a pathetic service by swiggy.
1. They raised penalty even tho i cancelled on time and posted to my account.
2. I ordered a burger from burger king which is not at all worth of rs 50 even.
Swiggy shown all such stuffs in burger but, expect bread, half spoon lettuce and a veg patty nothing was there... Where was the tomatoes and veggies gone don't know.
3. You guys use auto typing in night service then please...