Swiggy Complaints & Reviews

My name dr. Virendra kumar gangwar, i give order a fresh fruit cake from bake & shake bhopal and paid the money via phone pay but i did not receive this order [protected] while mentioned delivered in app and received mail also of delivery, this is wrong and return my money or reorder my product.
Plz do the needful as already paid money for this order....

Ordered food @anjappar thru swiggy for 1672. Amazingly swiggy delivery executive picked up & rejected order. Another delivery executive frm swiggy calls me & says someone has picked the order & it is not getting delivered. Called customer care for a very pathetic experience. Their team cannot track the delivery executive and allow the customer to starve.

Amazing it systems, zero empathy to customers, nonsense training provided...

On 25/12/2019, i have ordered for eggless cake but i received a cake containing egg. Hence i contacted the chat support of swiggy and raised a complaint. They arranged for replacement. Again i got the same cake containing egg as replacement. So raised the issue again with the chat support for which they had asked me to write a mail to [protected]@swiggy.in mail id and i will be getting a reply with 4 to 6 business hours. I received a normal...

I have ordered a cake from swiggy. I received the cake in a very bad condition. I have raised concern for the replacement or refund. The swiggy customer executives was not at all helping. They ignored the issue and disconnected chat and call. They also denied refund. However i have shared the proof of the cake i received. Although it was mistake from there side they didn't bother to help me....

A chicken piece was found in a veg dish (Paneer butter masala).
The hotel named al saj restaurant aluva.
My order was chappathi, porotta, beef roast and paneer butter masala.

Non veg dish was for me and rest of items were for my family who are pure vegetarian.

This caused my family to starve without the dinner.

Chappathi was also not upto the mark.

Also please refund...

Dear swiggy..

I had ordered food from a nearby restaurants through swiggy and i made a payment though upi but the food i received is rotten so technically i paid swiggy for nothing so i demand full refund of spent account into my upi account from which payment had been made earlier and nothing else
My order id is #[protected], i have already sent a email to swiggy but they are saying that they cannot refund me, is this...

Hello

I want to file a complaint against swiggy.
I placed on order today of amount 2435, it was prepaid.
They cancelled my order without calling and deducted my half amount and updated that remaining half will be deducted in 2-3 working days. They deducted as half amount and said it was cancellation fees.
They did not even give food not even refund my fees. Their customer service was not able to give...

Two days ago I tried to order food from swiggy but in "my cart" section it said that "the login session has expired" but since I couldn't login from there so I logged out completely and tried to login again and now whenever I try to login with the otp it says "too many login attempts detected on this device. Please login from an account used earlier". Please fix this asap....

Hello sir/man,

I ordered a veg fried rice + veg manchurian gravy yesterday from swiggy (Kc restaurant), while eating the food, i got bird's wing in the manchurian, it could be of hen or cock or anything else.

It is totally not acceptable for me as i am pure vegetarian. I have kept that manchurian box with me and willing to send it to laboratory.

Kindly take this seriously and please help me on...

I was order yesterday night 26 dec 2019

I was ordered mutton but swiggy delivered putrid chicken.

Order number [protected]

I many times requests to swiggy again and again but swiggy didn't properly solution to give me

I want all amount refund or replacement.

I never eat chicken and this putrid food very bad smelling.

I humble request to you 1st...

Hello,
Avi this side.
Swiggy order id - [protected]
Ordered 3 items from the restaurant food atm on 24th december night. After ordering delivery partner assigned quickly, but all drama started from there, swiggy courier boy picked up the order from the restaurant and he switched off his mobile device, immediately contacted restaurant and they also shared same issue happening with the courier boy, they were also not able...

Ordered coffee craze ice cream from creamstone gachibowli hyderabad - with specific instructions not to include nuts and followed up with a chat session with an agent to ensure that nuts weren’t included.

Order was delivered — full of nuts and no brownie which is an essential ingredient. It was no less than a nightmarish experience chatting with the service folks at swiggy who kept insisting that they cannot do anything...

I made an order for rs. 995 using the swiggy app. Within 3 min, i realised that i made a duplicate order so i submitted a cancellation request, i was charged rs 500 as cancellation fee. I was informed the rs.500 was charged because the restaurant already started preparing the food. So, i requested customer service to restore the order because rs 500 was too steep. I'll instead eat the biriyanis, they said they can't do that either.in a matter...

I have taken a delivery service from swiggy for birthday cake of rs 500. The cake was totally distorted. I raised the complaint with the customer care. They were very rude and said we cannot do anything and can give you coupon code of rs 250. The cake is of no use to us. The customer care is also not giving us the contact details of its higher authority. I have tried to reach them in all the platforms telephone, facebook, twitter and mail...

I was charged cancellation fee and my order was self cancelled by swiggy with this excuse that my number was not reachable. This is how this company is befooling customers by self cancelling orders and charging fee after making them wait for hours and taking food for themselves. I asked them if my number was not reachable then how come i recieved sms instantly! After cancellation and delivery man was waiting outside at that time....

Indhu jayaram
13:02 (3 minutes ago)
To support

Hello team,

We ordered food at 8:21 am from malleswaram dosa corner via swiggy. But we did not received the order till 9:30 am and the swiggy stated as delivered. We tried to contact the delivery boy but his number was out of reach. I called up the swiggy support and they told me that the delivery has delivered successfully but where as i have not...

We placed order and were waiting for delivery for one and half hours. The delivery person did not come. The contact no of the delivery person given on your app was switched off. Your customer care executive spoke to me twice. He too was not able to contact the delivery person and kept me on hold for 3 minutes. He too gave up. Since i had to go out for prayer, i told your executive not to deliver and cancel the order. We wanted the food for...

We ordered food at 11:20 pm from urban dhaba via swiggy. But we did not recieved the order till 12 o clock. We tried to contact the delivery boy but his number was out of reach. The no. Is [protected] and his name is vivek. Now when we ask for full refund of rs 137 but they are giving only 68 rs as redund. When we asked them the reason, they justified that they made contavt with us but we did not respond. But we did not recieve any call. Kindly...

Hi
I have ordered food today it was from restaurant karahi kitchen kormangala bangalore. The food was full of oil and one small chunk of chicken and i have paid delivery charge 52 rs total food was after coupon code 152 rs. May be its nothing for swiggy but its something. These ppl denied to take complaint as well. They haven't refund money.in the end i went to have food again its charge me again....

I ordered a dosa at around 8 p. M. And the delivery did not come till 9 p. M. The delivery executive kept telling me that he is on the way and then finally around 9:20 p. M. He said the order has been cancelled. We kept explaining the way to the executive but it did not help and my mother who was hungry had to wait for us to go to another outlet to get a dosa for her and finally give it to her at 10 p. M. The customer care of swiggy also...