Claimed

Swiggy Complaints & Reviews

1
Updated: Feb 27, 2026
Complaints 5232
Resolved
654
Unresolved
4578
Contacts

File a complaint to Swiggy

Having problems with Swiggy?

File a complaint and get it resolved by Swiggy customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Swiggy reviews & complaints page 136

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Arepally Nagaraju
Feb 12, 2020
Report
Copy

Address: Mk square Madhapur Hyderabad, Hyderabad, Telangana, 50001

I am working in swiggy delivery partner in salary based my i'd 1080242... Hyderabad city dt.23 dec 2019 to 20 jan 2020
They are said monthly 17000 salary weekly 1500 petrol allowance... But they are paid only 2500 rs... For month... What is these
Swiggy is number one fake and fraud company it is not correct for common people... My petrol charges is monthly 8000rs ur paid 2500rs what is these stupid laput lucha company swiggy... Swiggy management is all thieves... All stupid buffalo laput fellwos
Swiggy office:madhapur mk square hyderabad... This branch employees doing fraud and fake laput uselesfellowse lucha na
Feb 12, 2020
Updated by Arepally Nagaraju
I am working in swiggy delivery partner in salary based My I'd 1080242... Hyderabad city dt.23 Dec 2019 to 20 Jan 2020
They are said monthly 17000 salary weekly 1500 petrol allowance...but they are paid only 2500 rs...for month...what is these
Swiggy is number one fake and fraud company it is not correct for common people...my petrol charges is monthly 8000rs ur paid 2500rs what is these stupid laput lucha company swiggy ...swiggy management is all thieves...all stupid Buffalo laput fellwos
The dal makhni is less in weight and not tasteful. So the quality and quantity is not up to the mark.
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    J
    Jeeva VJ
    from Coimbatore, Tamil Nadu
    Feb 12, 2020
    Report
    Copy

    Address: 24/7 Bharathiyar nagar, 625003

    Dear team,

    I ordered fish tikka on feb 5 on malligai foods. Payment is 115 with applied promo code. I was received fish gravy instead of fish tikka. Gravy and fish tikka are not same price. I mailed to swiggy. They just dont care about my concern and give an apologies.in my situation i face food change issue and also money different issue. But none of them response my query.

    I hate this like of service and poor customer service.
    Order id is [protected]
    My order is [protected]
    they changed cancellation.
    give me a reason our agent is contant you but you didn't respond
    but Truth is i didn't get any call.
    i also chat with 2-3 times with executive of swiggy.
    they told me they trying to Contact me but i didn't respond. but i never got a call.
    Mumbai
    701/702/703, A – Wing, Everest Chambers, Andheri Kurla Road, Marol, Mumbai – 400059
    Phone: [protected]
    The delivery wasn’t very good and the delivery was not quick enough for me
    Tower D, 9th Floor, IBC Knowledge Park, Bannerghatta Road
    Bengaluru
    Bangalore District
    Karnataka
    India - 560029
    Refund & Pending solve
    Mo-[protected]
    Helpful
    Found this helpful?
    4 Comments
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      Ayushiiii
      Feb 11, 2020
      Report
      Copy

      Address: Bhopal, Madhya Pradesh
      Website: Swiggy

      I ordered from sagar garie (Bhopal) and received the order on time.
      But then j got a message from swiggy stating that i have cancelled the order. So they will charge rs. 65 on the nest order. But i have never cancelled the order so why should i pay the extra amount.
      You can check on your delivery partner too... He delivered the order and i payed him with cash.
      This is the 3rd time credited less payments add the daily riders is this right way to work with them... As this is repeat i am ready to submit the complaint in court
      I have ordered food on 24 December, but i cancelled the order immediately, before food is being prepaired, swiggy charged me 167 rupees as a cancellation charges. This is totally unacceptable ! Due to which i wont be able to order food again.
      Hi, I have been a regular user of Swiggy and their delivery recently is not upto the mark. Not sure if they think they are the monopoly providers in the market. Though i complain each time I receive the product, they simply revert saying they will provide the feedback to the Vendor...which never impacted the delivery.

      regards,
      Raghu
      Helpful
      Found this helpful?
      3 Comments
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        N
        nihar98
        Feb 11, 2020
        Report
        Copy

        I had order a Cottage Cheese in Teriyaki Sauce with steamed rice from Swiggy Daily. However, when I opened the box, the order contained chicken instead of paneer. On taking the issue up with Swiggy, they had a very casual attitude and treated it very lightly and just offered a refund. This is an extremely serious offense and the resolvemtn of this issue was highly unsatisfactory
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          R
          Rajeev. 345
          Feb 11, 2020
          Report
          Copy

          Address: Kolkata, West Bengal, 700042

          I want to raise very important issue regarding working mechanism of Swiggy Food delivery. I had ordered my food at 11 pm from Kasba, Kolkata billing was of 328 but due to odd figure I had only 300 so I asked delivery boy regarding this and told him to provide PAYTM number or any alternative options, so he called customer care of Swiggy and raised this issue but customer care person told me over phone that we don't have any options so we are canceling this order and we are charging cancellation fee of 164.After that I told customer care person that this is not correct I can take legal action, he told me to take legal action like I can not believe that how swiggy is treating customers. I had wasted my 2 hours on this and I remain hungry. I received call from swiggy but that was more frustrating. I also want to share one more thing that many times I have given extra money to delivery boy due to change issue but I never complain about giving extra money. Mechanism of this company is questionable. Tomorrow my legal team will get back on this matter and I will raise this issue in this topic in customer forum also.
          #swiggy is fraud company and making customer fool.
          Swiggy
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            shraddha R
            Feb 11, 2020
            Report
            Copy

            Address: 40 7TH MAIN, 2ND CROSS, SUBBAYANAPALYA,, 560043

            I have placed an order on swiggy on feb 09-2020, but i got only part of the order and other order was not delivered, when i complained to the swiggy support team they are very headstrong and gave me impolite response. When i asked them to return my money back for which they have charged and did not delivered, they send out a mail stating that they cannot refund my money back.. This a kind of scan this swiggy is doing to loot people.. I have attached the mail copy in which they clearly mention that they will not refund the money..#swiggyscam #swiggy
            Similar type of donuts came and while ordering the photo was different. This is wrong either they should put the photo which they will deliver
            As i mention above poor service of swiggy in fbd, , , , rider reaching at restaurant in 1-2 hr... There is no manager to look after... Zomato is doing best in this city
            Helpful
            Found this helpful?
            2 Comments
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              Aish80
              Feb 11, 2020
              Report
              Copy

              Hi
              I have placed order on swiggy on feb 10th 2020 at 10 pm. But i got different items delivered when i complained same to swiggy, the swiggy representative named "kaibalya" was very headstrong and gave me impolite responses. When i shared live pictures he himself have placed replacement and order of this choice and was threatening me if i don't collect order my swiggy account will be blocked for cash on delivery payment and will be charged cancellation charges.
              He gave me very disturbing responses.
              Really disappointed with swiggy and it's representative.
              Today I ordered a thali through swiggy from neha Tiffin tilak nagar, new delhi, priced 130/- after discount coupon costed me 91/- but when received its quantity came as shock it wasn't sufficient even for a kid I felt cheated as this thali couldn't worth more than 50/- swiggy lost my trust.
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                V
                Varunsharma_uk
                Feb 10, 2020
                Report
                Copy

                Address: Mehsana, Gujarat, 384002

                It is a shame to write this against a Food delivery company for which i had the most respect but it all went to veins when i had this horrible incident which was reported to the Customer care twice but has still been unresolved. Now i m determined to take them to consumer court if needed.

                I m hereby attaching all the conversations that i had with the swiggy customer care in photos. I do have the recordings of the incident too.

                I m looking forward to see there reactions on this as they claim, customer satisfaction guaranteed
                I was delivered the wrong order. I talked with customer care and told him the issues. He said that no such delivery was given to me by any SWIGGY delivery executive. He said that SWIGGY doesn't give any bill, but I was given a bill of another order.
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  M
                  M kay
                  Feb 10, 2020
                  Report
                  Copy

                  Address: 159 shivala colony amritsar punjab, Amritsar, Punjab, 143001

                  The food they provided smells bad and looks like leftover of last night and when i asked them to replacement they are only offering a feedback form to fill. I talk to them thrice but every time they are denying by saying it is not our duty to provide quality its with restaurant and when i said the time i ordered from your app i became your customer and it is your responsibity to help me with this, but they denied it again and again and what they only offered is feedback form to fill which i think they are not serious about taking such issues and customers for granted and use that feedback form as a shield to protect themselves from these type of issues.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    sarojinipanda
                    Feb 10, 2020
                    Report
                    Copy

                    Address: plot no 003,sathya-1,Saigardens,Kadugodi, 560067

                    Hi, i ordered from a2b on 07/feb night, one guy came with order and told no change and no app also but i tried in paytm his name was their so we paid and he denied to give food and went, again he ask for payment and after some time i got one call and they puted some cancellation charge also.
                    Very very bad experience with swiggy and i will never ever order again
                    Helpful
                    1 other people found this review helpful
                    1 found this helpful
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      D
                      Didier Weiss
                      Feb 10, 2020
                      Report
                      Copy

                      Address: Viluppuram, Tamil Nadu, 605101

                      Feb 8th. Bangalore - koramangala - the delivery person didn't give back the rs400 balance out of rs1000 handed over, for a near rs600 purchase. This happened to my daughter 18 years old, too shy to fight for the balance. See attached the order detail.

                      I am didier weiss the father of this young lady who got cheated, my contact is [protected]@gmail.com [protected]

                      Please follow up and rectify, you could send the balance money to my paytm account on this [protected] number.

                      Thank you

                      Didier weiss
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        K
                        Kavithaa parthi
                        Feb 10, 2020
                        Report
                        Copy

                        I got melted cake (order# 64343488744)

                        Address: 636005

                        Hi team,
                        Order# [protected]
                        I ordered ice cream cake for my son's birthday on 9th feb 2020 at 10.30pm its worth for rs.902, but i got fully melted cake at 11.10pm.
                        The product was fully melted and watery then its had fridge smell. Its totally waste product.
                        I spent 902 rupees, please refund my money, please try to quick action for this issue. I have attached the image in this post.

                        Thank you, br...
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy
                        D
                        Divmanju
                        from Tumkur, Karnataka
                        Feb 9, 2020
                        Report
                        Copy

                        Address: 560077

                        Today i was ordered food from swiggy carrier meals (Meghan biriyani restaurant) they sent cold rice, dal, sambhar, rasam, majjige huli, kesari bath, papad, dried gobi(full broken r lefted, full of oily).if they are unable to deliver y they taken our order?? If we call swiggy cc they told to take 50%of our ordered amount coupon?? If coupon filled our hungry? Right time we r not received not right food y they people are playing with our life????
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          N
                          Niiharikaasingh
                          Feb 9, 2020
                          Report
                          Copy

                          Address: Ghaziabad, Uttar Pradesh, 201007

                          I placed an order (Order no. - #[protected]) today worth rs.834 from burger kings via swiggy. Within the first 15 minutes only canceled my order due to some personal reasons. These people charged me rs. 417 which is almost 50% of the amount i paid to these people.
                          Also, there was no prior information about cancellation charges while placing the order. How in the world a person is supposed to know that these people will charge 50% of the amount if i cancel the order.
                          Swiggy, you better give me my money back!!
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            N
                            Nirjhat
                            Feb 9, 2020
                            Resolved
                            Report
                            Copy
                            Resolved

                            order was charged and then cancelled by their own

                            Address: Sector 22, Near Mother Dairy, Gautam Buddh Nagar, Uttar Pradesh, 201301

                            Dear team,

                            It's been long i am complaining against swiggy employees who are working at customer care and the technology of swiggy. Today i ordered a cake @12 midnight which was a prepaid order. I got a call from swiggy call centre at 1 am stating that they won't be able to deliver my order as restaurant is closed. I asked them to order it from their end from different restaurant but i need the order as i have paid rs. 364/-...
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy
                            R
                            ranjanz
                            Feb 8, 2020
                            Report
                            Copy

                            Address: Kolkata, West Bengal

                            I am ordering food through swiggy
                            For past so many months..
                            Today i ordered tswiggy also
                            Vide order no [protected] at kolkata.
                            The delivery boy was almost creating
                            Ruckus by calling me many times when
                            I was busy in a meeting..
                            The add is so crystal clear..
                            Yet he was finding it difficult to reach
                            The add..
                            He delivered an hour later..
                            It appears intentional.
                            I have an instamart unit beside my house
                            Near 5 PM the delivery boys gather around the area, and start talking or howling should I say like they are in a private club. It's impossible to open the window in the daytime thanks to their rowdy behaviour. Whole night they have to load and unload crates which makes it near impossible to fall asleep. I would like swiggy corporate to take strict actions against these guys. Such behaviour makes it impossible for us to live here.
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              R
                              Ranuranjan
                              from Bengaluru, Karnataka
                              Feb 8, 2020
                              Report
                              Copy

                              Address: Bangalore, Karnataka, 560030

                              Had ordered full chicken (Expensive one) but after receiving the order could not find any piece of chicken. Only gravy and chicken fragments could be found.
                              So requested to refund the amount and charge penalty to restaurant for this unethical activities.
                              But did not get the compensation for the same
                              This has been happening in the past as well and everytime gets reply from swiggy that we are striving to make ur experience better but what about the monetary loss which customer has to go through? This is new way to loot customer and seems swiggy is working hand in glove with restaurant
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                P
                                Pooja_sweetliar
                                Feb 7, 2020
                                Report
                                Copy

                                Address: Samras Girls hostel, 390002

                                I ordered shake from shakti sandwich baroda
                                Which was totally slant. I ordered chocolate shake which i found with yellow colour and sour taste, then replace the order again it was chocolate coloured but again sour tasted shake.

                                Im totally disappointed, i'm not ordering first time from this restaurant ordered many times and i founded both of times bad quality bad taste... I replaced order with a view to good quality but again found bad quality..
                                If you don't do anything then i'm not gonna use swiggy as well as i upload this experience into all social media..
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  abhiesriv
                                  Feb 7, 2020
                                  Report
                                  Copy

                                  Address: 412207

                                  I ordered the food on 7th feb. From the same restaurant i used to order on 2nd feb. To be delivered at my home. I was at my office location while i ordered the food. I specifically mentioned the address in the app where the food was supposed to be delivered. The delivery man ignored looking at the address and came to my office location. Then he cancelled the order deducting my rs. 270 from my account.

                                  I just want my money to be returned back to me because it is a serious breach of trust between buyer and seller.

                                  Please help on this!
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Sanilkatula
                                    Feb 7, 2020
                                    Report
                                    Copy

                                    Address: Meerut, Uttar Pradesh, 250103

                                    I ordered food from swiggy the delivery guy called and told that he would be able to reach my home so i should come to his location i thought he was going to rob me but after his so much requests and due to my hungry stomach i went where he was then i gave him the money and he refused to give back change then he agreed to give back some money and take the rest of it. He was first of all late in delivery and he told me to come where he was and finally he took money for delivery. I was so afraid the way he was speaking. The delivery guy came with his friend and i was so much afraid that i couldn’t utter a word.
                                    His name was deepak kumar from meerut.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit