Swiggy Complaints & Reviews

Business of delivery and the delivery is broken!

Today i ordered a paneer dish from kailash parbat, satra plaza, vashi, navi mumbai through swiggy.

All normal till the package turned up home. See the issues:
A. The package had no branded tape of swiggy
B. No restaurant kot or bill!
C. The delivery boy chetan idate (+[protected] had no uniform!
D. Food contents (Gravy) had...

I have placed an order on swiggy on 12th april and the order got failed. I have contacted swiggy they told me that they have refunded the amount and asked me to contact my bank and my source payment gateway which was google pay. I have got satisfied replies from bank and google pay, but swiggy is just swinging me with their fake replies with fake promises. Just frauds they are who are churning on people's hard earned money. It has been far...

I ordered a dish from swiggy and put the correct address. I double checked and confirmed the address that i gave and placed the order. Then customer care called me telling that it was very far away and that the delivery boy cannot deliver to that location. They charged me a 45 rupees cancellation fee also. Why did they accept it in the first place and then cancel the order? Very disappointed....

Hi team,

I haven't received refund yet from your team till date.. I got to know that the refund has been initiated from your team but still not received.

Also the customer support informed to check with source bank and even they confirmed that they have not received any transaction for refund and told to contact your team.

I didn't expect that refund process will be this worst and also customer...

My d e id 587690 and it is deactivated saying that some case is lodged against me i surprised that i dont have any case in my name upto today and the swiggy officials did not match my name as well as my father name which as per my records it is very bad and harrasing me as i have cases in my name.

It is clearly shown name which is not mine my name is vishwanth rao r
Complint name is vishwanth

And the official...

I have ordered below food from pista house restaurent in chikkadpally, hyderabad, order no "[protected]" on 22nd may 2019, at around 9:30pm.

Mutton haleem family pack × 3 = 2070rs
Mutton haleem plate × 1 = 170rs
Delivery charges = 25rs
Total worth of = 2265rs.

I have made the payment through my sbi debit card, after 30mins placing an order, i got a call from this no "[protected]" and...

It was raining in rohtak and the foolish burger king packed it in paper packing it got spoiled badly i talked on call to customer care executive of swiggy and he said we will pass on the feedback i got fooled badly because mrp 158 used my coupon for worth 58 and paid 100 rs and wasted it customer service said we are sorry we will pass the feedback and all...

I ordered food at vasudev adigas restaurant at 10.30 p. M. I have checked the status it is showing like preparing food after that food is on the way. I called to your customer executive he said on the way. I have recorded all the calls also. When i checked the map showing arrive in one minute. So i called to delivery executive he said i have another order to deliver near to your location after that i will deliver your order. We waited for...

Swiggy delivery boy was here in our locality st dominic road extension bandra west at around 1130 to deliver a parcel to another building in the lane in chimbai parks his bike in front of my gate making it inconvenient for us to remove our car. When he came back we told he was wrong... Instead of apologizing and going away he started arguing saying he is not at fault.. He was arrogant and did not care if we made a complaint.. He misbehaved...

I ordered soya chaap and rumali roti combo from swiggy and while I was eating it, something metallic went in my mouth. It was a piece of metal. I placed the order from Balle Balle Delhi Wale Soya Chaap. Please look into this. Highly disappointed. I have placed orders from here before too but never have I faced such an issue. Also, there is no forum on Swiggy to directly report this issue or even contact the restaurant....

So I ordered Classic Plain Maggi from this cafe/restaurant, called Cake Walk (Manjalpur, Vadodara), at my office and I find a baby cockroach in my food!!! Which means there is a HIGH POSSIBILITY that this place has cockroaches breeding in or around the ingredients they're using to cook! BUT IT'S MAGGI! There are no other ingredients other than water. Else everything comes within the Maggi packet! So that makes me question the overall hygiene...

Hi!

I had ordered a subway sandwich & nimbooz drink from the bandra west, waterfield road branch today in the afternoon (Order #[protected]). These are the issues i faced:

1. The sms order confirmation said that the items will be delivered in 30m. But it took almost 1 hour to deliver the items.
2. The delivery man was not wearing the official swiggy uniform or cap.
3. The items were not brought...

We ordered 3 full chicken biriyani today 12 pm, but we get 3 half plats only like quarter biriyani only, i rise a compliant for swiggy customer support team they didn't action for this issue, please help to refund my amount. Everytime we face this issue.. Help to solve my problem..
Please help to refund my money or replacement.. Please help to us.....

Hey this is sriram and i have placed an order using swiggy on 5th of may and i paid using my upi. The money (343 rs) was debited from my account but then i received a message like the order (#[protected]) wasn't placed and if any amount debited will be refunded within 2-4 business days to my account. Then again i placed the same order and paid using my debit card. But today is 23rd of may and still there is no sign of my refund. I had a conversation...

Customer service
I just placed order 22 may 2019.

The delivery executive was totally rude and arrogant.

I have been ordering through swiggy over a year now on the same location but the executive who delivered today’ said i have given wrong location, and they cannot keep looking at the address for delivery.. When he came down for delivery i showed him what land mark and address is given and he started...

Am paying money on the time i will order our frances restaurant food wise paking and food quality under worst waste of my money am not eat to after noon to now fully hungry our customer services is not responce this is your responsibility all are waste my money also gone your not giving my salary then why i need a resolution only asking chidddddd seriously worst app in google playstore please remove people are happy, i will complaint to tamilnadu...

May 8th, 2019, i had placed an order with swiggy. The amount was deducted from my account, after which i received a text saying the order placement was unsuccessful. They said i will receive the money back in 5 working days. I have contacted them 4 times via their customer chat support. They have not responded to my queries clearly, and close the chat box even before i get any answer from their end. They conveniently do not provide a telephone...

I am very regular to swiggy, but today I ordered Momos from local shop here in vikaspuri through swiggy. The order is without sauce. Upon asking and chasing the swiggy - on the online chat - there was no response and customer care executive closed the chat deliberately . Again asking customer care -The other customer care rep tried to offer 50 Rs token for the mistake - Now the time i chased this was more than 1 hour . - I felt like sitting...

Hello Team,

I have placed one order #[protected] on 5th may 19 09:29 PM using UPI.Amount got deducted but order was not completed for this transition .

Now almost 8 days are passed and still the amount is not refunded yet .Attaching the account statement .

Please have a look and refund my money at earliest.

Regards,
Rahul Pabale
[protected]

Above mail...

Shamon salim _ swiggy delivery executive 's name
His behaviour towards me was very bad
He threw the food packet at me saying he waited for me for so long
But actually he waited for me for 5 minutes only. Since mobile phones were not allowed at my office i was 5 minutes late.. I agree that. But he was yelling at me like anything..! He told me that he is gonna cancel the order right now. And i told him to wait.
If...