Swiggy Complaints & Reviews

I had ordered from dominos via swiggy app and payed the money but the order got cancelled automatically. They did not had the decency to call me or inform me that the money is going to be refunded. It's been more than 48 hrs they still did not refund the money.. The customer service foes not even bother to answer even if i call they just don't lead to any executives to answer me.. I want my money back. My registered mobile number is [protected]

Hello i have ordered chico chips shake and french fries from tge restaurant but they delivered me cold coffee and stale french fries
I tried to contact you but your agent kept me on hold and after that they cut my phone
Is this is the way to treat your customers
Is this is swiggy policy to fool customer and eat their money
I also wanted to talk to yhe restaurant but you don't help me
Your agents are so much fool
What i will do with feedback
Money is not grown on trees so that i pick up and give to you
I just wasted my money and time on this #
If i didn't get my refund then i will go ahead to the court
Please don't make customer fool
Order id:[protected]

I ordered (#[protected]) ice cream from nic natural hyderabad using swiggy and applied coupon code gpay150 on 29th june 2019 with the assurance of flat rs 150/- cashback which i haven't received so far. Attached is the chat conversation with swiggy executive where he assured that i will receive my cashback within 2-4 days which i haven't received till date. On asking him again about the status, he said sorry for the mishap but he can't help me in getting my money back. How unprofessional is this? They are telling me to connect with google pay rather than taking responsibility of what is being posted on their app. On asking further they just stopped the conversation thread. Thereby again showing an irresponsible and unprofessional attitude.

I booked cake order number [protected] of butter scotch cake with comments mentioned "happy birthday" but received blank cake of other than "butter scotch cake".

I informed swigg over chat approximately 20 times but each time they accept thier mistake but not able to compensate.

Swigg accept their mistakes but not accept to compensate as this was mistake by swigg.

I placed an order and it showed a different amt at the first page after applying promo code and the amt got changed at the payment gateway.
This is not happening for the first time and has happened previously as well.
I have been a regular customer but this is really pathetic from your end.
To top that the customer service is a big time fail at this.
My mobile no is [protected]

I have placed an order with order id#[protected] and this order was supposed to be delivered by Radhe Shyam but he came to location but he refused to come inside for door delivery he was standing outside the building and refused to come inside for door delivery which he was supposed to and then I called your swiggy team your executive told me that he is denying to come inside and asked me if I can go outside to take the order he told me that the delivery guy will help me so I agreed to the wordings of your executive and went outside for taking the order and then I asked the delivery guy for help he refused to help me and then told me if you can't carry these mineral water then why have you ordered it.I told him it's none of your business to ask me why I have ordered these and it's your duty to deliver this to the door of customer and then I told him that I will complain About you to the swiggy team and after that he started abusing me and also told slang languages to me.I told him that I will complaint about you to the swiggy team for which he said swiggy can't do anything to me.I told him ok let see what swiggy can do.So I am requesting you to please suspend the delivery guy from swiggy and I want a proof that he has been suspended from swiggy.

For 3 of my orders from swiggy i have not received refund.
Order no. [protected], the ordered couldn't be received and the swiggy people apologized saying they will give refund but refund never reflected in my bank account.
Order no. [protected], whatever i ordered and what i received were totally different. Refund not received yet.
Order no.[protected], order was spilled and i even raised spillage issue. The customer support told that they will give me refund but no refund yet.
Its been 1 month now. And more that 20 times i have talked to the customer support of swiggy. What they say is money will be reflected in your bank account within 3-4 days. Just contact your bank. No effort from their side. Their 3-4 days has become more than 30 days now. Help me regarding the same.

I witnessed recently a guy with a swiggy overcoat and swiggy bag riding a two wheeler he was totally drunk and under the influence of alcohol that he fell of his bike and was sleeping in slush by the road side, i am petrified to think what if this person had to be conducting deliveries at places where there are people of the opposite sex, i suggest swiggy take frequent alcometer tests of all employees atleast once every two hours on a mandatory basis as otherwise the people are left unmonitored, the vehicle number was mh46br9217.

I am a super member of swiggy for a very long time now. I really wonder if this if this complaint will be ever resolved cause my past experience has been very terrible, annoying with the all that i have interacted with so far in customer service.

I had placed an order yesterday in the afternoon order #[protected]
Invoice
Lakeview milkbar
Mg road
Work
Kandhari parc 23/2 3 rd floor peaches yellappa chetty layout ulsoor bengaluru karnataka 560042 india
Delivered on tue, jul 2, 3:25 pm

Even as of know i have not received a single call back for non delivery of this order.

How disgusting and unprofessional attitude of service levels, i really wander how long will it be before these people shut shop.

I would really be happy if some action is taken against this company for the terrible service levels

I order food 190 rs from swiggy. I payment from my debit card. Payment deducted but order not dispatch. Order date 6/6/2019, and refund not received from my bank account. I contact swiggy customer care he says refund received on 6 days on my bank account. And refund not received after 6 days. I again contact swiggy but he says contact your bank, i contact bank but not any satisfied reply to bank. I was cheated i feel

Date: 3 july 2019 (Received)
Order #
I ordered a combo meal (Veg) which included 1 butter naan & 1 kadai paneer from bhookemon restaurant through swiggy but i received non-veg instead of kadai paneer. After taking a bite it doesn't tasted like paneer and when i looked it closely i suspected it to be non-veg, so i called my friend next door and he confirmed it to be non-veg. On the paclage it was mentioned as kadai paneer with green dot. This has hurt me emotionally as well as religiously as i am pure vegetarian.
I demand that strict action should be taken against this restaurant and whoever is accounted to be responsible should be punished.
I would like to receive a full refund for my bill amount as well as a compensation for all the emotional, physical and religious trauma i had to go through about this whole incident and their religious intolerance.

I have ordered food from swiggy worth inr 290/- on 24 june 2019. Later due to delivery executive late response and i have requested to cancel my order which is mistake from there end and requested to refund the amount. Till today 03 july 2019 they haven't refunded the amount to me and telling me it was already initiated. I need my money back as item didn't get delivered.

I have ordered through swiggy and after 20 mins i have contacted the customer support team and they told me food is being prepared. Later delivery executive went to the restaurant and they said order have not received. Immediately i got a call from swiggy delivery team and they said we are adding a coupon of 600 for apology and refund also will be processed immediately. But till now refund not processed and customer care people saying we...

My name Rajiv Bhatia, my ph no. [protected], I m from Rohtak Haryana, swiggy delivery boy delivered order wrong person in front of my home, my 250 rs.
food lost my money loss on 28 June 2019. Delivery boy after 3 days paytm me 100 rs. Only, and says it's enough for u and don't complain. Very bad behavior on telephone and says now u can complain, u do anything, on swiggy app executive no response, via email, no response

I had ordered dinner on swiggy and my money got deducted but the order was not taken i have been asking them for refund and they keep telling me to wait for 5-7 days and it's been more than a month. They actually had blamed google pay for this and told me to contact them and when i did so google pay representative told me to contact these people. I'm really tired of asking them for my money.

Bike no. Mh02dc...
Location chincholi bunder goregaon sports club signal, malad west mumbai 400064.
Time: 14:10
Biker dash into my front bumper from front right side and damaged my front bumper. I tried to note the number plate then he speedily broke the signal and ran away. I tried to chase him but he ran away driving unsafely.
I want to register complaint with the swiggy authorities.

Respected
Sir/mam
I am cancled order of food on swiggy on 2 jun 2019 of rs 241 and paid payment by google pay. My oreder no. Is [protected]. Now one month completed my refund is not completed from swiggy. Swiggy online refund policy is 6- 7 days. I asked swiggy every time but they give only one reply that to contact with your source account. please give me a refund because this is a fraud policy with customer .

I have ordered food yesterday night, the delivery person does not know my location properly.. I have guided all the way, yet he couldn't, i ask him to cancel the order becoz it's already 11.45, and i reported to customer support to cancel the order.. Yet there is no response and i asked them to give the cash back.. That too they are not provided properly... And make me angry... I doesnot have my dinner yesterday..

Hi
I have purchased the veggie sandwich from subway priced at 135(with taxes) as a parcel however Swiggy is charging the same sandwich with same ingredients for 175(excluding taxes and packing charges).
Why no one has ever contacted me regarding this. Why is swiggy overcharging their super members? Why can they not charge as per the rate which the restaurant selling price. If they are looking for profits then they need to deal with the restaurant owners not by overcharging the customers.

I made an order on dominos through swiggy on june 20th and the order was cancelled right after i made the payment through amazon pay. I tried re-ordering again after an hour through my debit card and the order got cancelled right after the payment.
I received the refund of my first cancellation on 24th june after contacting dwight executives. But haven't received the refund in my bank account. The weight executives said the refund...