Swiggy Complaints & Reviews

Hello everone,
I'm utkarsh sonkar from { natural selection fast food and cafe }
There was mr. Praveen ([protected]) swiggy.
He todl to start the business in 3 to 4 days.
Now, it crossed 4months, and whenever i call he didn't receives the call, and when i text he reply me that i'm in meeting.
Not only praveen, every member of swiggy is like this, what they say what they god knows.
Let it be but...

Hi. I’ve ordered special haleem from shah ghouse restaurant (Swiggy).
And all i’ve received was huge bones and a piece of lemon. Clikced pictures and sent to the swiggy customer support and complaints e-mail addresss. All they had to do is apologise which they’ve been doing for the last 8 orders. This wasn’t the first time. I admit 1-2 ordered in the past were refunded for the bad quality food and also food including unwanted...

I ordered for a meal online on swiggy app although it was my first order but i was disppointed with the delay in recieving same. When the delivery boy came to my home he refused to gave me my order due to some issues of processing in app as at that time the app was showing food under process.

At last i cancelled the order but to my immense displeasure i did not recieve my money back for that cancelled order. Due to your pathatic...

I am mrs srijee roy a regular super customer of swiggy just now had a really bad experience waited for my food almost 1 & half hours thn your delivery boy calls me & tells me he can't search for my house & i should go down at 11:30 at night to pick up my order myself when i explained my address to him he just cut d phone & swiggy executives called me to say that i misbehaved with him & cancelled my order. Your delivery boy is a liar bcos...

Recently I order salad from Swiggy. The food delivered was not edible. red chilly was heavily sprinkled and artificial sourness was induced the salad. Combination of sour and chilly was so bad that some one will puke. I thought to report the same to customer service. To my astonishment customer service was no interested in finding out if really the quality of food was bad but offer me a 25% off coupon. Pathetic approach....

Okay guys hear me out imagine recieving rotten food/sandwich and asking for a replacement and specifically telling them to have the delivery boy smell it and check it properly before sending it over..yet they failed to do that. Even the replacement order was rotten and smelly after telling them to have delivery boy check it. Wow. And asking them from refund. They won't do it. That's swiggy ladies and gents....

0n 09.5.19, at 17:24 by online banking i tried to order food from swiggy, but order was not processed due to some technical error, 'instead amount of rs.433/- was deducted from my boi accounts. Boi said that payment successfully credited on swiggy please contct to swiggy. We was already mail to [protected]@swiggy.in but still it was not refunded till date.

Transaction id is:[protected]
Date:- 09 may 2019
Time:-17:23:56br...

I ordered on swiggy on march 28 and i contacted the customer care after 1hr since the order wasn't delivered. So the customer care executive cancelled my order and initiated for refund. But till date i haven't received my refund back. Each time when i enquire, the customer executive mentions refund is initiated and will be credited within 7 days. Even tried send the complaint through their email address. But they also said the same for few...

I've placed an order from swiggy on may 14. Order no. Is [protected]. This order was placed at 1:37 pm and swiggy promised to deliver this order in 75 minutes. I received this order at 3:33 pm. I called swiggy customer care multiple times however customer care did nothing and also they were very rude.
I want to raise this complaint as i placed this order for my office party and beacause of swiggy my office party got spoiled and also...

I ordered food from a place and the delivery boy came near to the location but after checking the status it showed order cancelled, I called the delivery boy and he said that he tried calling and since he couldn't call he went back and order was cancelled by him only. Also they deducted 150 Rs as the cancellation fee by themselves without us knowing and we didn't get the food either....

Dear sir,

I am very sadly saying you my restaurant registration process done in march. When i have signed mou at that time there is no restaurant on baording charge or not given any update regarding this charge. My restaurant is live on 20th april. When restaurant is going live i have clearly said that if restaurant on boarding charge is taken by you dont do live restaurant although they have start restaurant and after 1...

I placed an order today, order #[protected] on 14th may 6:55 pm.

The restaurant page showed 35% discount with "swiggyit" and 5% for super members. However, since i did not understand how the discount was calculated, i contacted swiggy chat.
I chatted with 3 executives but none of them was able to provide the breakdown of the fees. They kept saying that even they dont know the exact breakdown. The second executive that...

The email I sent to swiggy given below and they responded by stating that they are taking my issue seriously and subsiding my issue of refund.
To whomsoever, it may concern
This is with respect to the order no: #[protected] amounting to Rs. 994.00, order date being April 22nd, 2019. Order time: 07:49 PM (Please refer screenshot bill details - last attachment)
Mentioned below are the series of events that lead me to...

Due to delivery executive denied to deliver the food to my location and cancelled the order from their side even I didn't. When I try to call costomer service for help they are giving me very late response to my replies. They said we cant contact our delivery executive and cancelling my order deducting half of my money of my order for compensation and close the chat.There is not my mistake still they are charged me for wastage of food. Even...

Hi, i would like to report not one but three bad experiences in a row with swiggy. The first was on 8th may 2019 when after 45 mins of ordering i was told that part of my order was unavailable. It was close to 10 pm at night. I immediately tried to modify my order and after speaking for 15 mins with the swiggy call executive got the confirmation that my order has been updated. I waited again for 30 mins and when there was no updates i called...

This incident happened today order#[protected], where i chose the food to be delivered as per my gps location from a restaurant near me. After about 45 mins, the delivery boy called to say that i am out for delivery but noone is there. They picked up my past order location inspite of telling them that they have picked up a wrong location.
They then cancelled my order and charged my a fee of half of my order amount and disconnected...

Hello,

I ordered food from swiggy (Order #[protected]) today which got delivered around 1:13 pm. Of the 3 items in this order, 2 items which are cooked vegetables were rotten. I did complaint about it around 2:30 pm via chat and also by talking to customer care executive. They offered me some coupon worth rs. 75 which i declined as i was demanding for refund of money which i paid for these 2 items.

Customer...

My order was delivered to me and it's being quite a long time and after that the delivery is done the delivery boy is calling me and disturbing me. I got miss calls once twice thrice. And I called back to see who is this he has the audacity to say I delivered your order and I want to speak to you.their job is to do the delivery and that's it. not to call the customer for their entertainment and trouble them Please look into this issue before...

0n 19.4.19, by online banking i tried to order food from swiggy, but order was not processed due to some techincal error, 'instead amount of rs.499/- & rd.478/- was deducted from my sbi accounts. Payment processor was atom technologies ltd. It was not refunded till date.
Reference no. Was[protected]igafyntgy4 and[protected]igafyptng1, my email id is [protected]@gmail.com....

We ordered our food around 10 o clock and at 10:55 the restaurant is calling that they can't provide service and the restraunt owner was very rude when we asked swiggy customer care for help they denied to do anything and was not even replying back. They only cancelled the order and didn't even bother that someone was sleeping empty stomach and didnt gave any benefit or didnt even reorder it. We asked them that what should we do at 11oclock...