Swiggy Complaints & Reviews

As subjected on date 18/05/2019 i had order some food from swiggy online food and pay INR 479/- through net banking . my order booked then immediately cancelled. i received the cancel message also. which shows my payment will be back to my account within 4-7 days. But still after 24 days it is not returned. order ID- [protected]. get 1 customer support no. ([protected]) but that is also not responding good. my contact no. is [protected]....

The food was ordered from your website as per photograph is shown of Red Hot Dragon Chicken (Dry Chicken). The picture of the dish is shown as dry Chicken. But Restaurant sent it as Gravy chicken. Further 5 Spice restaurant said that it is a mistake of Swiggy if they are showing the wrong picture of our food plate.
This order was placed on 09 June. My cellphone is [protected]. The wrong food was sent to me because of your mistake. My...

I ordered my items on swiggy and it was shown that my delivery will be reached within 50 minutes. After 40 min when I checked the status it was still showing that waiting for the order to be confirmed by the restaurant. So I called my delivery boy and ge said that my order has been cancelled. I asked why? What is the reason? He said he dont know it has been cancelled by that restaurant. If it was cancelled by that restaurant why did not I...

We ordered food for the amount of RS.875.00. Date 05.05.2019, my references number - #[protected]. But above said amount has debited from my account. The order was not completed and I got the message as on same day within 5 to 7days amount will be refunded. Till now amount Rs.875.00 have not yet refunded. What's the problem of refund my money back?...

I order panner and mushroom gravy for my mother . I was busy and she wasn't well that is why she was couldn't cook . After placing the order I was relieved that she would get food . But I get mail that order has been cancelled and money refunded. Then I talked to customer care the lady says sorry sir we can't do anything now, sorry sir. My mom called to inquirer about food . I ordered from local food shop to get something to for her to eat...

Our restaurant ID is 110811.
We getting issues of swiggy delivery boys..

Somedays we found swiggy delivery guys not wearing their swiggy uniform and not even carrying thier deliveries bags... When we ask them about their service uniform... They replys.. Its allowed by the company and their management's knows about it...
When we aks them about their bags... They said... Your job is to give us... How we deliver...

I ordered an Icecream on 25th of May 2019 the dilevary executive was really impolite and was not ready to dilvery it at my place so I cancelled the order. Swiggy promised me to initiate the refund but they haven't yet initiated refund in my account I have tried to contact them more then 6times they haven't still resolved my issue it's been more then 15days now I haven't got my money back...

Why is the government not taking any action agaisnt Swiggy for cheating thier customers...These people are taking money from customers and cheating them. Swiggy liars and cheaters. Where the hell is my money...how many days you use my money...spoke to three executives and got three different responses...such disgusting services...so cheap...such poor services...Swiggy the Cheaters....

I have been facing issues with Swiggy and the App is becoming useless day by day!!
1. The very first time was when I had ordered pizza from a Dominos Outlet and my location was Kanjurmarg. The delivery executive realised that the location was a little far from his location and hence asked me if I could come to the expressway to collect it. When I refused the same, he started lying that he has been caught by a policeman. I sensed there...

I ordered food items in coimbatore. Order no [protected]. I received only the main items. The side dish totally missing. I asked the deliveryman he told ' my work is
delivery only. Then i asked to the restaurant they told he only missed the side dish parcel. Then i personally went to the restaurant and picked up the parcel. In restaurant they did not close the order and blamed the delivery man only. If it is going like this then...

I have ordered Briyani in Swiggy for Rs.240. Order # [protected]. but unfortunately without my knowledge the order has been cancelled within 5mins of order. But they charged Rs.120 as cancellation fee. I reached the support and informed them as I don't want to cancel the order. But they are saying the order has been cancelled and I want to reorder again and the cancellation charge is applicable. This is not right way to respond to the customer....

I had done the payment via debit card instead of COD. At the time of delivery, the delivery boy named Karan Kohli has grabbed up the ordered food on its own and deny to come at the location which was mentioned by me. Even your stupid delivery boy was too much abusive at the time during that call. And marked the order delivered. Please refund my paid payment as early as possible. I have not seen such a worst delivery boy and service management...

Before placing order I applied coupon after placing order the coupon couldn't be applied and no discount came the gave me cancellation fee due to their mistake why should I pay, please find a solution and remove cancellation fee. And even their Delivery executives are not responding properly to customers they are being harsh to customers.. please find a solution.....

I had placed above order with shubash fast food latur. The order was accepted but after some span of time i got call and i was informed that some items of order were finished and one item is replased and order was delivered to me. As i was also just reached home from out of station, i accepted the order.
My complain is that if the items were unavailable, then why my order is accepted. I was totally disappointed even after paying the...

Hello I have received bad quality and spoiled food from Swiggy. I'm paying to swiggy so swiggy is responsible. I spoke to swiggy CC they are unprofessional.
Wednesday[protected] I have ordered pizza received spoiled (I had without knowing that) and fall sick- stomach pain and fever. Today[protected] My friend ordered Donne Biryani this food is spoiled and smelt like a dung....

I have ordered McDonald burger meals 2 orders through swiggy app, delivery executive without any single contact he cancelled my order delivery executive cancelled my order himself than swiggy charged me Rs. 200 for cancellation charges after I contact to customer care they told me this is valid deduction we can't do anything, Swiggy is making full people earning money so Plz do not order food from swiggy
Fraud swiggy...

I had placed an order at Mcdonalds chandkheda with clear instructions of coke without ice.Yet the restaurant executive denied to provide the same stating that we dont provide coke without ice. Previously same instructions were mentioned inspite of that restaurant does as per whatevr they feel like half glass ice and the rest was coke.

Poor and pathetic service...

Sir/Madam,
We ordered Milk cake and paid full amount for that, but they provided with less quantity what we ordered for.
They sent less quantity and low quality milk cake to us.
They delivery executive misbehaved on call and when came home.
We informed the whole matter to swiggy customer care service but got no resolution for the same.
They take full amount and give less quantity to customers.
br...

On 22 may I ordered food through swiggy order no [protected] of Rs 305 my money was debited from bank and transaction was showing failed, immediately called swiggy customer support, the executive assured me my money will be credited with in 4 to 7 days. after this I tried to call them but only with active food ordered people can have a voice call others have only chat option, Mostly I chatted with more than 12 executive all use to say the...

I had placed an order from Sharif bhai's restaurant. starter's was missing. So I initiated a chat but due to internet connectivity issues I was unable to chat with the executive. so they placed a replacement of that order which said it will deliver after 52 mins and I wasn't even aware of that replacement. Once I received a notification I canceled that order and I was charged cancellation fees too. So now I need to pay 80 + taxes for missing...