Swiggy Complaints & Reviews

Their is a person who is using my swiggy account that's my number, my email address, my card details,
my account is linked with onlinee payment portals I am trying to delete my account I am not able to do it. That person has changed some the name and email address on that swiggy account. I need a solution asap. I want my swiggy account to be deleted. Customer care people don't respond. You guys have good services but our accounts/...

I was trying to place an order from the restaurant Zayka near kankarbagh, but it failed due to technical error and the msg popped up saying, something went wrong... After sometime one of the swiggy representative called me and saying, that this restaurant does not showing in his area... I said ok, any way it's late, and it's already 10:20 pm but he kept me calling and bothered me till 10:56 PM...I don't want how many times he will call me,...

15 days back, i ordered masala dosa and idli from minerva express on swiggy and what i got was just the dosa and that too onion dosa. Even if it was a mistake but when i complained about it, they told me that they will be refunding the amount charged from me since it was there fault to send the wrong item. Since then, i haven’t got my money back and today when i tried chatting to their support bot, they didn’t even initiate the conversation....

Hi,

We faced one payment failure error while placing order through Swiggy on 28th April, 2019. Did not receive any refund for that till now. I've reported the incident to Help Desk 3 times every time they kept waiting or assuring that we'll receive refund within next 5-6 days but nothing happened after that.

Please initiate the refund process as soon as possible.

Order number:
ORDER#[protected]br...

At Swiggy, there is a registered number with an account but when you order, there’s an option to change the number given to the Delivery Executive. Despite having done this twice, Swiggy REFUSED to call on the new number given. I complained to Swiggy about this problem but I just ordered, and THE SAME OLD NUMBER WAS CALLED YET AGAIN. This is terrible customer care, and the option of giving the delivery executive another number shouldn’t...

Hello,
I have ordered food from paradise for 2 - veg biriyani meal and 2 - haleem, in veg biriyani meal the order states delivery of paneer tikka as well but we didnot receive any of them in two meals. Kindly help with the issue.
Location - chennai
Restaurant name - paradise biriyani
Address: anjali devi towers, 392, old mahabalipuram rd, kandancavadi, perungudi, chennai, tamil nadu 600096...

Today (That is on) 09/05/2019 i came across one incident near our office. The delivery boy on his two wheeler (Vehicle number ka 02 jz 1949) was riding very rash, came from the wrong side and hit the other guy, when that innocent guy started questioning him the delivery boy behaved very rude, screaming and trying to hit him.

Now i am scared to order anything on swiggy as they hire such rowdy type of staffs who troubles other...

Hi every one i had worked swggy for last two weeks suddenly swiggy stop my account i had sent office they tolde me sudmet noc police certificate i had previces court issues i dint get noc but what i had eren swiggy dint send my account when i had tray to call swiggy they had block my number for all swiggy contect know problem is how get my erend money...

I wrote the below email to [protected]@swiggy.in last night and it is disheartening to see an irresponsible reply from swiggy.

This is with with reference to the order# [protected], dated 08th may 2019.

The order included 9 items out of which we found 2 items were missing (Keema parotta and masala dosa).

The charge of keema parotta is rs. 62 and masala dosa is rs. 52, put together rs. 114.
br...

Hi there!
Myself arghya k. Majumder from kolkata. Please be informed that on 08/05/2019, i had ordered 2 packets of chicken biriyani from sagar biriyani centre via swiggy having the order number [protected], both the biriyanis were stale & smell. It could well be understood it was not fresh.

I then called up the swiggy customer care at [protected] for registering a complaint & subsequent resolution to the same but my...

I have placed a order on 28/4/2019 around 8.30 pm money of rs. 615 was deducted from my account after i received a message saying payment failed and it will be credited to my account in 5 to 7 working day, till date there are no updates of my refund. My order number [protected] for which payment was made by internet banking and the amount was deducted from my account. I placed a new order again for the same and paid rs. 615 through patym...

My refund has not been generated yet their are two refunds that need to be generated the order numbers are [protected] (refund of rs229) and order number [protected] (refund of 497) that means total I should get 726 in my account I want my money back asap the Customer Care is acting carelessly they have no idea about anything they are just saying we have initiated the refund from our side. Plz give me my money back....

Please note that your recruiter mr. Sachin ganesh (Mobile. [protected]) spread wrong information about delivery partner job. So we joined as per his message. After joining we are getting the minimum 20. But he spreading the message like this.

*greetings from swiggy*
india's largest food delivery app

Job : food delivery
Location : calicut or[ kunnamagalm. Nit. Mukkam. Thamarassery. Koduvalli....

My swiggy order number #[protected] was cancelled by the restaurant bt u was charged rs 200.0 as cancellation fee. What type of policy is this. If i had cancelled it then i understand u cn cut whatever amount you want bt someone else may be restaurant or delivery boy has cancelled it n why i hv to pay for this. I want complete refund of 432 rs. This is so cheap....

I ordered some foods to lazeez, kolkata through swiggy and the order no. Was [protected], dt.07.05.2019 for rs.223.00 and payment was made through my debit card. It was later noticed that rs.223.00 was doubly debited from my account by transaction no. Medr/swiggy/137877 and 199842 respectively.
Now, i would request you to kindly give credit of rs.223.00 to my bank account at your early convenience.
Yours truly,
Dipak...

I have placed 2 orders on swiggy late at night. I got a call back to back from swiggy that the restaurants are closing and the orders cant be delivered, the charges will be refunded. Till now i dont see the refund and on top of it the order has been marked as delivered.
1. Order # [protected] vfor 220\- rs
2. Order # [protected] for 216\- rs

Both the orders have not been delivered and has also been charged.br...

Cash on delivery is not valid for my account yes it's not trustworthy anymore
They unliberally blocked me from using cash on delivery
This is my gift for more and more orders and trust
They did it because i placed an order by mistake and cancelled it in few seconds
I regret this is what they do for customers
They have to be responsible for user friendly things of app and for few seconds i can't anymore...

I have made an order today from thalaserry restaurant whitefield bangalore through swiggy app. The order was picked up by a delivery executive named manju ([protected]). I was waiting for a long time for delivery but this guy is not coming. Finally i called him and he said he is reaching nearby. This happened couple of times and i am not seeing any movement of him in swiggy map. Then he said me to come and wait on main road and i did the same....

March 30 i have placed order from hotel sangeeth grand with order number #[protected] in swiggy using netbanking. The order has been canceled from their end with out proper intimation and i still did not get the refund of ₹.754
Even after asking again and again in the span of one month.
I what my refund to me initiated as soon as possible. Hoping some positive reply with this...

Ordered lunch today and one of the items missed while delivery. When reported online they refused refund. The support executive stated that swiggy does not refund for missing item sighting reason that they are helpless as they have to abide by system's process. They can only deliver the item once again which is useless to me. Also, they refused refund. Swiggy seems to be uncarring and interest in resolving the issue....