Swiggy Complaints & Reviews

I had ordered my food at 9.20 and mistekely address was my residence address and i wanted delivery at office address i tried to cancel the order they asked for assistance (Executive priyanka) and she said she will change the address. But after 30 min delivery boy calls and says he can't deliver the order and he said me to cancel the order i said i have already told executive agreed to new address so iam not going to cancel, u cancel if you...

Hi,

I understand in this digital world many things may go wrong and some transaction may get failed due to technical reasons.. But here at swiggy customer service after all proof first they said yes you paid but it will take 24hrs time. Then after 3 days they are saying you didn't paid. And they are not replying me and simply closing tickets. I want my money back or the super subscription which was charged 129rs. Kindly review...

- April 23 2019 at 12:16 PM
- Swiggy

- I order Veg Penne Pasta from Truffles Church Street Bangalore from Swiggy and got the food on April 23 2019 at 12:16 PM with order ID:Order #[protected]

So once i received the food i started eating.But having a couple of spoons later i realized that it is Non Veg Penne Pasta. I'm in office now and i'm not at all feeling good and i feel very sick.

From...

Hi
This is madhu pathuri. I ordered chicken fry family pack in anjaneya restaurant in benzcrcle, governorpet, vijayawada. And the problem is they are not packing butter non and iam asking ur person he said they are not packing that one i dont now sir he said to me. Pls clarify this...

Madhu pathuri
[protected]
Venkataramana trust hospital
Benz circle, vijayawada....

My order #[protected], i made an order on 27th march 2019 for rs 420, when i made the payment through netbanking first time i got a message that payment for unsuccessful, then i again paid it for rs 420 and received the order.
Also got a message from swiggy the payment will refunded to my bank account in 5 to 7 days. But after a weeks time nothing has been credited back to my bank account, then i chatted with swiggy customer care and...

While ordering the food in swiggy it is showing that food will be delivered in 32 minutes but even after 1 hour also it was been not getting delivered,
This was the fourth time i was facing this issue with this swiggy food delivery app
For example today i ordered food at 1.05pm and it shows that it will delivered in 32 mins but at present the time is 1.36 and still it is showing 22mins does it mean 31 minutes for us is equal...

I ordered my lunch from swiggy and it took a longer time that the mentioned eta to be delivered. Then when i checked the order, i was given an entirely wrong order. That too after waiting for so long. When i complained about this on their chat, they just say they'll process a refund or i'll have to wait another 34mins for my correct order to arrive!! How is this fair? And the representatives on chat are just hopeless. They are not even genuinely...

I have made payment of rs.115 on 30.03.2019 order was failed but payment was deducted till date no refund has been made.

Payment gateway atom technologies has confirmed that the payment was successful but order was failed but no refund has been initiated

I am repeatedly taking the matter continuously but no refund has been initiated from the swiggy....

This about swiggy manipal, karnataka. Off late, all orders are delivered really really late. All of them exceed the eta at least by 20minutes. If we begin a help chat, it takes forever for the customer representative to respond. The customer has to wait for the order plus wait for so long to even get a response. Chats are closed without proper responses and resolution.
The service is just going downhill by the day. No action is taken...

Sir
I order rs 404 paneer butter masala your delivery person did not deliver my order due to few long distance
I urged him to give my order but delivery person was not agree. Then i called costumer care to refund my money till now my money not refund
Sir further i am requesting u to refund my money my registered mo no is [protected] up kanpur pin 208011...

Date: 21.04.2019
Time: 10:00 pm - 11:00 pm

I ordered a dish from swiggy app and a delivery executive (Amrit singh - [protected]) was executed to deliver the food at my place - i was sure that i placed the order at correct address but instead asking the address the delivery boy refuse to come at my place. I was not feeling so well so not able to deliver the food and that's the reason i gave him multiple calls to deliver...

Order id [protected]

Customer executive say sorry but didn't respond well how can u say to customer to adjust even ur mistake

I ordered chicken frybit full but i got dum biryani half.

Who give us our money we lost money due to u

See my chat mobile no [protected]

U must respond to these type of problems
Not by apologies
I am suffering due to low portion...

My location and address are correct and easy to find, but most Swiggy guys call on my phone unnecessarily even after finding the house. When asked why he called, each person gives some lame excuse that comes to his mind. Recently a guy gave me a tough time by calling me 4 times when I was not in a position to answer as I was driving in thick traffic. People at home we're ready at the door to receive the order, but the guy kept calling instead...

I had received very cold food and my order was delayed and i received in 1 hr . Earlier to that while it was showing late i had called customer care and had told them to make sure food should not be cold and they had promised that i will get warm food for sure, but when the food arrived it was totally cold and not even warm
After that i waited on swiggy chat to contact any executive more than 13 14 hrs an executive was assigned and...

Order number [protected].. I ordered crispy chilly baby corn... The food i received was uncooked and raw... It was completely unedible... It was ordered for guests... The entire food was unedible and had to thrown away.. I was humiliated in front of my guests because of swiggy.. I demand compensation for this mental torture and humiliation... I took up with swiggy customer care and they said that this will not be repeated in the future and...

First time i have booked the order but first time itself i got bad impression on swiggy. My order no is [protected].

I have provided address correctly but these swiggy illiterate delivery boy not understand (Might by drunken)

If possiable check the status where went wrong.

In future we will never order from swiggy.

Note : have illiterate staff then only you will grow....

Swiggy order no. #[protected] for rs. 211.
Ordered 3 spicy shawarma from madurai muniyandi vilas, trichy.
The chicken inside is totally raw. When crunched it was smelling and not cooked at all. How can they pack and send this to a customer. This is highly irritating since i have ordered it for my guests. Need refund for the same. Do reply as soon as possible....

I ordered food from swiggy on 12th april, 2019. I recieved completely different food and was not even properly cooked also. I started chatting with swiggy regarding the issue and they said they'll refund my money within 5-7 working days. Usually these type of companies refund money within 24 hours but i waited. I chatted with swiggy 2-3 times but everytime, they just apologize and close the conversation. I have attached all the screenshots...

I ordered food last night. Delivery executive took 200 rupees instead of 375 and told me that order has been cancelled from my side and its on discount. Then he asked me to cancel the order. I did not do so because he was such a corrupt man. I denied him and got to know that he was earning money like this day n night. Then swiggy executives asked me about the situation and i told them the whole truth. Then they charged the whole amount on...

Hi,

Wrt to the above subject, i would like to bring to your notice that i still haven't received my refund for the order placed on 5th april, wherein there was a missing item, yet was charged for that. Order was placed with nagarjuna chimney for 4 mutton biriyani, but got only 3, yet was charged for 4. So, please look into this and have my amount refunded at the earliest. Besides, i was also assured that my amount would be...