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Swiggy Complaints & Reviews

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Last updated May 20, 2024
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Swiggy reviews & complaints page 188

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M
Munmun15
from Mumbai, Maharashtra
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delivery boy trying to hit children

Address:Mumbai City, Maharashtra, 400064

Today my son who is 16 years old was coming back in his ricksha when one of the delivery boys who was getting late for his delivery wanted to jump the red light. His bike was behind my sons ricksha the auto guy didn’t move so the delivery boy came fought with the ricksha driver & tried to hit my son also. I am going to lodge a police complaint about this right away. The bike guys number is mh02 bb6622 it happened near inorbit mall signal...
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R
ranaajay
from Mumbai, Maharashtra
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complaining about my de id suspended

Address:v.p.o lalru teh dera bassi distt s.a.s nagar mohali, Chandigarh, Chandigarh, 140501

Hi
My name is ajay rana de id 349490
My cont number [protected]
Main about 8 mnth se as a swiggy dilvery partner kaam kr rha hu or main gold partner group main stand kr rha tha mera 2mnth phle accident ho gya tha ofduty time jis kr ke mjhe swiggy left krna pda meri id suspended hai so please
Meri swiggy se request hai mjhe ek or chance diya jae or meri id activate ki jae
Regard
Ajay rana
Email...
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Address:1282 SECTOR 21 D, Faridabad, Haryana, 121012

Swiggy people and there delivery boys are rude they dont even know how to behave with ladies.. Specially when they are alone at home,,, my wife call them last night for the order and she specially request them for the come up with change of 500 but they simply refuse her and told cancel the order but we dont have the change... And when we call to help line they also say the same language if they dont have the change then how he can manage...
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D
Drebel
from Hyderabad, Telangana
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raincoats not issued

Address:East Godavari, Andhra Pradesh

Respected sir/madam,
Iam working as a de in kakinada, andhra pradesh. Swiggy office in kakinada haven't provided any raincoats yet. Its been 3 months since we joined. Instead of providing raincoats they are asking us to deliver in rain. Which ultimately result in very low deliveries and deliveries with slow pace. Moreover, our des after delivering in rain might have a risk of catching cold and could lead to increase in sick leaves....
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D
debi660
from Mumbai, Maharashtra
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about misbehavior of swiggy boy and denied to deliver the food

Address:meghaninagar, Ahmedabad, Gujarat

Respected sir/madam,
I had ordered my food chicken burger from alif sandburg, ahmedabad on 19th april, 2019. The delivery boy named irshad ansari, contact no: [protected] was to dliver my food. But that person called me and forced me to cancel the order becase of his point of view who will order the food at night?? He just denied to deliver, but he picked up the food. He did not pay the money to the restaurant. After that he called...
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S
shivdarshan masal
from Mumbai, Maharashtra
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payment refunded

Address:Flat No. 15, C-17, Gross Point, LIC Colony, Borivali.., Mumbai City, Maharashtra, 400103

I have placed cake ordered on 7april, ordered is unavailable due to ordered cake is not available at restaurant. Still i am not saw money is refunded to my account. I have chat conversation with your representative. I want refund my money as soon as possible or today itself. Otherwise i will make complaints against your company at consumer care india. For your reference kindly find the attached screen shot. You will only provide the worst...
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P
Parthibhan Keerapakam
from Mumbai, Maharashtra
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amount not refunded from swiggy

Address:517501
Website:Consumer complaints

I had order a food from swiggy worth order rs205. My order was cancelled due to some tecnical issues from swiggy. My amount is debited and transferred to swiggy account. I never get any confirmation of my order from swiggy.
They never respond refund of money and proper response.
Pls take action on them to get my refund money.
I have submit my details...
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R
radhisinghal
from Mumbai, Maharashtra
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food received was half eaten

Address:Suncity, 122011

Hi team

Yesterday, i ordered pizza from pizza hut through swiggy and the order received was half eaten. I was shocked to see that and this has broken my trust to use swiggy in future.

I contacted the customer care agent and he provided me with an inr 225 coupon in next order. I want to make sure the delivery boy is penalized for his actions....
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H
harsin1212
from Mumbai, Maharashtra
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required an authority to add a new category

Address:5k-112, Faridabad, Haryana, 121001

I am a swiggy partner.
I am not able to add "item category" and "item sub category" option in menu bar. These options are the older ones. I want to make a new category and a new sub category. I don't want to choose from older options.
Please make this a proper user friendly website. I believe many restaurants can't make desirable changes. I read many complaints and no solutions were given to them.
Add options for more...
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A
Abhilasha Naik
from Delhi, Delhi
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delivery agent

Address:Pune, Maharashtra, 411021

I'm a regular customer of swiggy as i stay away from home... But the experience with swiggy is detoorating day by day... I placed an order waited for 1 hour for my order when i cannot the delivery executive he says i'm not gonna deliver your order??? I mean really??? Then why did he even pick up the order?. If he doesn't want to work??? I was being very polite but he was arrogant and he said he is not going to deliver the order!!! I want...
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I live in USA and I am surprised to see a receipt in my mailbox
Not sure if somebody tried to use my email by mistake
Please ensure this is corrected
Here are the order details

Thanks for choosing Swiggy, naveen! Here are your order details:
Order No: #[protected]
Order placed at: 23/04/2019, 08:39 PM
Order delivered at: 23/04/2019, 09:09 PM
Order Status: Delivered
Ordered...
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A
aniketnair
from Mumbai, Maharashtra
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account suspended

My account got suspended for no apparent reason! And i wrote them a mail and got a reply saying that nothing can be done as it was automatically suspended by the system!! This happened only after the payment page!
I tried logging out and tried to log in again but it takes me to registration page and upon entering my details it says that the number is already registered !!
Also note i am a SUPER member of swiggy....
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K
karthikkncs_14
from Bengaluru, Karnataka
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request received - order not delivered

Address:560048

Have written mail on 22 apirl 3 days back and no replay came yet.

On 17th of april i ordered from adigas and food is not delivered to me.

I enquried swigy customer care on 17th only since food is not delivered to me but no action taken.
I raised query on 18th through chat due to same issue and no action taken.
I complaint on 22 through email and no replay came.

I order food order...
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R
Ravi Vijaya
from Chennai, Tamil Nadu
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biriyani seems different and one piece with full of bone

Address:Chennai, Tamil Nadu, 600091

Ordered chicken mughal biriyani in alif biriyani restaurant nearby home in madipakkam chennai. Seems different biriyani mixed with egg podimas and only one chicken piece full of bone. Taste also differs. Oil also. Disappointed. It does not looks like alif biriyani while we go and eat direct there. My food order number is [protected]. Need response immediately....
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N
Nandinie Gowda
from Bengaluru, Karnataka
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unethical

Address:Btm layout. Bangalore, 560029

I have ordered prawns biryani from reddys paradise biryani. They have delivered the spoiled rice and uncooked prawns after waiting for hour. When i raised the concern to customer care they said they will take my feedback and pass it to the restaurant people. And no solution for us they siad indirectly to have this uncooked food and to spoil our health. After this repeated bad experience i am deactivating swiggy app and will never look back...
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D
Dinesh015
from Hyderabad, Telangana
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life threatening by swiggy delivery boy

Order no [protected].. I ordereddered dinner meal in swiggy on cod basis.. After picking of order the delivery didn't reached and taken a different route for long.. When i called he said because of another order which couldn't see (But he was right on this).. Then he came to my location and started talking about other orders and left without taking cod.. Later when he called me then only i realized that it was cod because usually i go for...
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S
Sahil Monsob
from Mumbai, Maharashtra
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refund issue and mistreatment by the customer executives

Address:Khordha, Odisha, 751024

I had ordered from burger king on 16/04/19 and in return i was delivered a wrong package. When cimplained and demanded for refund, i am being made to run in circles for the past week. No development has been made on this case and i want this to be checked. I demanded a refund but thrice they said that due to some technical issues the transaction got terminated. When i demanded replacement of that order they are denying to do so. Even if i...
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N
Niksha
from Surat, Gujarat
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not refund my money back

Address:396001

I was ordered 21 april for ice cream jar but i was received wrong product faluda so i refused to take it and my order cancelled from app after that i was immediately contact coustomer care abhisek assured me we will compsulted 180 rs my next order because i was already paid with my amazon pay balance so in second day i was ordered but i was surprised they stopped my cod account then i was chat so they told me after 5 to 6 order they will...
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Address:401 4THFLOOR SHREEJI AVENUE BHATIA SHERI BAJWADA, Vadodara, Gujarat, 390001

I am order in sharmaji pujabikhana items 2 paneer tikka masala and item 1 paneer tikka dry and my order amount is 250/- but upi (G pay) 300/- amount paid. And items 1 paneer tikka masala missing. Paneer tikka dry food is very bed. So please solution in my complain and refund my order amount. Your riders name is keyur rathod diliver only 1items paneer tikka masala and 1 item paneer tikka dry. He says complain in sharmaji pujabikhana.
br...
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J
Jasbir Singh4612
from Patiala, Punjab
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swiggy employee from patiala

Hello sir / madam
I was working in swiggy as delivery executive at patiala, punjab. Swiggy conducted a physical verification for me but the verification done on wrong address (82-f, partap nagar...) and claim that there is a fir registered against me at my local police station. I got call from my fm (Harpreet singh) and he said me to provide a noc and a character certificate but on the same time i informed him that upper mentioned...
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