Swiggy Complaints & Reviews

Hi, This is BOOMILINGAM I had ordered 2 items on today but your delivery boy was given one time which was received by my wife that time i am on traveling and I had raised complaint for refund the amount in swiggy app after long conversations they said to refund 25 rupees instead of 180 0s that missed item

This not far the delivery boy cheated us

We are excepting proper response on this asap...

Sir,
I ordered from swiggy on April 14th. Order#[protected], from the restaurant khopcha in bhubaneswar.
I have been a regular customer of online food ordering, but this guy which was my delivery man gave me a headache, I called him 10 times in a row to make him understand my location and he made me wait 2 hour for the food to reach, he seemed to be drunk at that time and was literally everything that we can say opposite of...

Respected sir madam I Rajkamal I made request to bring dinner by swiggi yesterday but it make me sad because it's dinner was sponsored by me to my friend. Plz take the action against this kind of food .. and I want refund my money which I wasted for testless chapati was totally carbonated and veg over salted ...plz make the restaurant out of the list... My mob no [protected]

Your Swiggy order no. #[protected] for Rs. 118 is...

My i'd 451552 sudheer sutar suspended because of mg defolder he says ok. But my pending amount is not getting me sir 6700 rupees pending i not given the pancard because of that not giving pending amount but now i apply new pancard and finally get pancard but my i'd is suspended then how can i submit my pancard so plz help me i giving pancard to this some photos so plz kindly requesting you to release my amount 6700 is pending plz help my...

It is regarding order [protected]. I paid through online card for the order. Due to unavailability of another dish, I was confirmed by Swiggy through SMS that I will get the refund of the amount of second dish.
It's going to be more than 2 weeks now, I haven't receive my refund. I contacted the customer service, and after chatting with three different executives, I am confirmed that Swiggy cannot help me. I even posted the screenshots...

This is regarding order number [protected].

I had order 2 items in this order on 15/04/2019. As per the live order tracking system in the swiggy app the food was to be delivered by peter gregory murray. At around 10 pm i was delivered with the food. While i opened the package, there was only 1 item found in the cover and hence i requested for a refund of the other item over the swiggy app. The total amount paid for the order...

I ordered a white sauce pasta and singapuri chowmeen from hashtag foods tilak nagar, jail road. The chowmeen was so good but the pasta was not up to the standard and what we ordered was not got accurately there is no sauce only mix with white mayonnaise without any taste. 2 vegitables are also not there brocoli and mushrooms. Please replace or refund my order...

Sir i am a swiggy delivery executive and i have started work from 19th of march and it's been 4 weeks and i haven't got my payout yet i have made 6300 and i only got 528 sir i have been calling and calling my fleet manager and swiggy hub and other people but haven't got any reply or any help. Please do check abouty payout asap as am in need of it and without it i can't continue to work. My name is brent savio and my de of is 559369...

My order #[protected] has not been delivered on time. Waiting for the order since an hour. As i called to check the delivery guy to know the status, he said very rudely that he cannot find the restaurant when i told him to call to the customer support he started shouting in a very poor manner and his exact words were that 'this is not my problem.'

I want to know what kind of people work for you who have no sense of talking....

On 18th march 2019, i placed an order for rs.457/= through my mobile [protected] and paid from my icici bank. But food was not delivered and received a sms that order failed and refund initiated. Till today i have not received the refund.

I do not have the order id but if you browse the chat history with reference to my above mobile number, anybody can understand the situation.

I have already sent 2 mails to your...

Swiggy — bad services (Complaint)
Kritika gupta2603 on apr 14, 2019
*
I am referring to the above complaint posted on the consumer complaints website. The reason for the bad services is one person who leads the customer services team at bengaluru. He is designated as vice president (Customer care) and he quit myntra.com as a senior manager after leaving the company to be taken over by flipkart.com. This person a*u*...

Order was done on 4th april. [protected].
Mobile [protected]

When i ordered it. It showed failed transaction.so i order from somewhere else.
After half an hour i got a call from delivery guy for the order and my money was also deducted. I didn't receive that order.

Have raised the issue within 24hrs.
And many times after that too. I have received different excuse every time.
I was...

I ordered a pizza from La Pinoz jalandhar.The pizza is all messed up from inside.This pizza was not even sliced up into pieces.I did one mistake which was rating it before opening my order.My order Number was [protected].The price of order was Rs620.I want this complaint to be heard and action should be taken as soon as possible.This is all I want to say.
Thanks.
Regards....

I ordered biriyani and lime juice combo on[protected] on swiggy in kalamassery, kerala, India . And paid Rs.107 via paytm .
The food had bad smell. And the chicken and gravy were burnt. The rice was uncooked. Simply saying, never had to face food like this before. Can't even smell it.
I contacted swiggy customer care and asked them for another pack of food or refund. And they said they can't do that and exited from the chat....

@swiggy_in

I have ordered on 13th April and these people have cancelled my order after 1hour without informing me. They actually have wasted my time in between an hour.Today i have spoken with them they easily said that refund has been cancelled due to address issue. Its really a worst experience with Swiggy.
I would recommend to uninstall this app. as soon as possible.Such a worst app. with cheap delivery executive...

I received spoild food and i clicked the photos of food and talked to customer care and asked for refund but they are not giving
P.s:- i payed through paytm
I told them about food
I did 2 times mail them with the photos of food but they just saying that they will take a strong action against restaurant
I want my refund coz I can not pay for spoild food which is not eatable can you please help me...

The peas polao fish combo (the curry) was stale. I complained thru app .. Mr Giri Shankar attended and refused to refund STALE food. So I guess Swiggy wants me to put up with stale food.

I am very dissapointed. Not about the refund, but about the way your rep was non emphathizing and abruptly closed the chat head. BE RESPONSIBLE SWIGGY.

I hope you'll check my customer profile before responding RESPONSIBLY....

I ordered the food from the restaurant, "The Sukh Sagar"(sakchi, Jamshedpur) on 7th of April.I had given my home address for the delivery purpose.
Then I got a call from swiggy team that my address was given wrong and it was showing sakchi.This has happened twice with me.The team accepted that it was their's system fault and by mistake the address which was selected was inappropriate.
Then they told me my residential address...

Today 13 th april saturday i ordered one ham burger, one cgicken burger from my nearest resturant named baking sea kolkata. Id no. [protected]. Delivery executive was raju das, i added my address as patuli t block-227, opposite lakewood estate.. So he did not contact me fir my location.. But when i aclled him he started a ryde behavior with slang. His phone no is[protected]. Please take an action against him. Because he may be rude like today..in...

I had ordered cake at cake zone
Of indirangar on 7/april/19 with deduction of amount 550/- on food orderd of order number #[protected].

And had also received the text regarding the return of payment but it's been several days beyond the days given..
Still haven't received the money back.. So repay it as soon as possible.

Intiate the refund soon....