Swiggy Complaints & Reviews

On 26th jan 2019, i have ordered multiple items from meghana foods. Order number is [protected].
After some time i got message that order delivered, but not delivered, i contacted customer care and they told there is some technical issue and connected with delivery boy. He ased to share my location and i shared. After some time delivery boy mobile was switched off.
Again i contacted customer care, they simple told delivery boy...

I was told that i will get my refund within 24hours but it’s been three days everyday i have to chat and ask for refund and tell every detail everyday to their new executive after 3 days i got refund and that too was lesser than the amount that i should get.
I need that strict action should be taken regarding this.
I was told that i will get my refund on 25th and i got on 29th. I got ₹228 instead of ₹248
Everyday...

I want to bring to your notice that a certain delivery boy of your lucknow facility named nitya nand singh was assigned to deliver me my order. His conduct with me was beyond poor. He spoke rudely, unrationally and looked drunk. Please take the required action against such people who are just degrading the name of your company.

The order number was #[protected]
January 28, 9:57 pm

Pratyush
[protected]br...

My order Id is [protected]... I ordered the item on swiggy. Even though I didn't get any delivery, the order was marked as delivered. I complained this issue with customer care executives but they are not even responding in a proper way. They are lying to me that the order got delivered even though it is not. When I show them the screenshot as evidence, they dropped my conversation in the middle....

Aaj mene swiggy se rs. 531 food order no.[protected] kiya but khane ki quality bhut hi kharab thi
Khane me mitti jaisa kirkiri bhut hi jiyada tha i think jo chef ne coriander food me use kiya hai woh wash kiye bina hi food me dal diya jish ki wajhe se pura khane me mitti jisi kirkiri ho gaya hai biryani ka test bhi bhut hi jiyada kharab tha. So swiggy plz check this restaurant hygienic food level and plz refund my full money back...

I placed an order today at 1:55 am. At 2:07 i get a message from swiggy that order has been dispatched. At 2:15 i call up the delivery boy and he says it will still take time. At 2:20 am the delivery boy says the food is fallen on the road and i will send you pictures because a rickshaw fellow hit me. How can a parcel which is wellnoacked in aluminium foil placed in a and come out of the bag and rolling on the floor and tear up with all the...

Hi
This is dharmendra/priyanka
I ordered last night two times to swiggy first order at around 10:15 pm, after one hour 11:15 pm swiggy delivery boy informed me that he can not deliver due to bike problem. Then swiggy executive told me we will deliver by auto but still till midnight 12:00 they informed me that your order is not possible. Then i order to other restaurant after 12 midnight, after 15 min when i called to boy they...

It's unfortunate to write such a mail to you. My wife, jayanti had ordered food on 26th jan'19 @9.15 pm and was expecting to deliver order within an hour time by @ 10.15 pm. But, the order is not delivered till 10.30, so called delivery boy and he said, it will be delivered within next 10 mins. But, order is not delivered till 11.30 pm but it was wrongly updated in system as delivered. After conversation with your customer services, they...

I ordered from swiggy (Order number #[protected]) but when i call delivery boy to tell him the right way to reach my address he didn't picked my call after that when he reached on the wrong location then he is calling me from there and telling me to come there and take the order when i told him to come to right location from. Right way then in a very rude manner he refused to deliver the order... Such an unacceptable behaviour from a delivery...

I had ordered through swiggy, and some # delivery boy from swiggy picked up the order without even checking the address. And while on the way he gave me a call saying that i cannot travel more than 6 kms, as i will not be paid.
I do not know why the hell did he picked up the order as the first place, when swiggy customer care contacted me he told that the order will be delivered. And after some time i again got the call from the customer...

Hi sir
My order no [protected]
I ordered my foods in nearby madurai.. My ordered confirmed in swiggy. Without my knowledge my order was cancelled. I called to the service person he not properly answering with the lathagic way. Due to this cancelled i was penalty for rs 75. If you reverse my penalty i will continue with your service..
Kindly reply to this mail

Thanks and regards
Ameer john m...

One of my neighbor ordered food from swiggy and the delivery person while going back stole my helmet. This incident happened on 25th jan, 2019 at around 8pm. This was complained to the swiggy people and they promised to return back the helmet the same day but not yet done. This happened at chokkanahalli, bangalore. There is cctv footage to prove this incident.

The person who stole the helmet later called and apologized and...

I had placed an order for a chicken tikka biryani yesterday however when i received the order the raita was all spilled over and also the chicken tikka biryani ordered had a bone price in it and that too just a bone whereas a chicken tikka biryani is supposed to be boneless. I contacted swiggy to get the order replaced however was denied the same and neither the are ready to compensate or provide a refund for delivering such an order and...

Order no: #[protected]
Order placed at: 26/01/2019, 09:11 am
Order delivered at: 26/01/2019, 10:07 am
Order status: delivered
Ordered from:
A2b veg
Kamaraj nagar, kumar nagar, tiruppur, tamil nadu 641602
Item name quantity price
Mini idli 4 ₹ 320
Onion rava dosai 1 ₹ 110
Ghee masala dosai 2 ₹ 250
Item total: ₹ 680
Gst: ₹ 34
Order packing charges:...

Dear swiggy

Yester day i ordered food through netbanking even my amount got debited. But some how i received an sms it say ""dear customer, we have refunded rs. 1207 for your failed payment against order id : [protected] to your bank account/card. Updated balance should reflect in 4-7 days""... But i didnt received any refund i paid for cash please i request you to processes it as soon as possible...

Restaurant id: 7857

Trade discount was discontinued after september 2016. Till june 2018 the credited amount was matching with the statements sent by swiggy. From july onwards without any intimation and correspondence and confirmation from restaurant owners they started applying trade discount and which got revealed in december. I escalated this to swiggy poc (Funniest part is they change the poc every now and then so no one...

Hi i hav my swiggy account with the name kimi and cmid[protected], i have ordered food yesterday. Details are given:,
Order id [protected]
Evergreen sweet house rabri n malpua, 109rs

Anf order id [protected]
Dilicious - plain rice - cost 135

It was not cooked properly and burnt i reqyest for refund on customer care but i didnt get any resolution they were offering me 25 rs coupon. It is...

I have done 3 transaction (Details mentioned below) on 16th/17th january 2019 which were failed. While the amount has been deducted from my savings a/c i have not received any refund for the same. I have written a complaint to swiggy at [protected]@swiggy.in on 24th january. I have not yet received any communication from swiggy nor any refund.

16th january 2019: order no - [protected] - rs105
16th january 2019: order no...

My complain is against order no # [protected].
This order was delivered after one hour instead 30-40 min expected time by a short temper delivery boy, when it comes to payment 500 rs given by house lady against 170 order amount. He refuses to take it yelling i donot have change. Rs. 200 was arranged by lady with neighbor and offer to delivery, but he lost his temper and started yelling you people want to eat free and created a scene...

Today i ordered breakfast at 8:45 am n it showed 41 mins to deliver which was still late but ok but till 10:20 it was not picked only even the delivery person was so rude that he didn't bothered to pick up the call and answer
Pathetic swiggy is going day by day i m using it since 6-7 yrs now but i think i should stop using it

Lame services swiggy...