Swiggy Complaints & Reviews

I had ordered food from hungry ullu and i told them in special instructions that to not to put tomatoes in the pizza but they did. I clearly mentioned that if i receive tomatoes in the pizza i won’t accept the order as i am allergic to it. When i contacted swiggy they just apologised me and said that they can’t help me with my order. Like really is this a joke that i order food pay the amount and have to throw my food, like seriously...

Ordered # [protected] chinese for dinner from uncle's chinese, koregaon park, pune via swiggy and in very first spoon of soup found a big worm. Their after no one could have that food at all and have to go to bed empty stomach. Tried to raise complaint on the app but it said its having some error try later. Tried to call the customer care but even that was on hold for long as all customer service representative are busy. It's so ridiculous...

Dear sir,

I have did payment of order number #[protected] on 1 feb 2019, 11:28 pm on swiggy. Swiggy itslef cancelled the order and initiated the refund of 142 rupees on 1 feb 2019 but still now i have not received any refund. Moreover,
Kindly provide me the details of my refund. If i didnt get any response from your side, then i am officially filling complain against for un professional& financial fraud against swiggy...

Hi all,

"customer service proves to be one of the most important keys to the success of the food industry. A lack of customer service makes the customer feel unwelcomed and disengaged to the service. People will come for the food, but will come back again for the service."

Very disappointed with the kind of service provided. Swiggy should focus more towards improving customer services then marketing strategies.br...

Your order #[protected] has been cancelled. We have initiated refund of rs 240.0 to your account and the same should reflect within 2-4 business days.
I had placed order from crunchy restaurant for an item. They call me and say it is not available and i need to exchange for something. This is not the first time the restaurant has done. It is happening frequently a d blames on the server. The restaurant in charge behaves badly and is...

Order no:

[protected]
Restaurant:

Maa trinayani
Swiggy track your order

Item name quantity price
Chicken mushroom soup 1 95
Hot garlic chicken (Dry) (8 pcs) 1 150
Chicken fried rice 1 110
Cart subtotal rs. 355
Delivery charges rs. 20
Packing charges rs. 17
Grand total: 392
Delivery address:
2/63,
Pratapgarh,...

Hi, i had manually entered another add for delivery, but automatically two add gets merged i donno how which i cannot see on my screen nd person reaches sum wer else to deliver, this had happened twice, yest wen delivery person had reached sumwer else he called me i explained him where to come he refused to come which was 5 mins from store nd than executive had called i tried to explain to him but without informing me he cancelled the order...

Three different times in same day my amount got deducted from account but order was not get placed.
i keep contacting swiggy customer care but they are just asking me to wait and wait and wait...
please help me getting my money back to my account.
115 rupees three times on 6 feb around 8.15 to 9.15 pm.

my contact :[protected]
ARSHAD
kishan bagh
hyderabad...

Sagarbhai working as delivery boy in swiggee harassed me and my wife on race course ring road rajkot gujarat on 7th feb 2019. His bike number plate is gj 03 hc 7602 (Mahindra centuro). I need you to take an action from my side as this is also not good for your company's reputation. Please contact me in case ([protected]) kishan sakhiya, or else i will have to report to police on this matter....

My order detail is as follows
Order no: #[protected]
Order placed at: 02/02/2019, 08:31 pm
Order delivered at: 02/02/2019, 09:52 pm
Order status: delivered
Ordered from:
Marine drive
Hotel marine drive, ecr, periya
Mudaliyarchavady, bommaiyarpalayam, puducherry - 605104

Even after one and half the person didnt come. And i got sms saying food is supplied. Also one person...

I ordered a salad from subway. Out of the six vegetables i selected, only two were present in the salad. The container was almost empty and there were only few cucumbers and olives, nothing else. I expected the container to be full like always. I demand a refund as i paid rs. 245 only to get a few slices of cucumber and olives. This is the worst possible instance of lack of responsibility....

Today i have ordered and order at 1pm from my own mobile.in which it showed me the address i put, which is correct.
It showed me the delivery guy was "delivering an order nearby" for about 20min. I had called the delivery guy then. He was shouting at me and claiming he had called 20 times, but i didn't even receive a call. He was very very very arrogant the way he was speaking. He claims that i put the wrong address for which he was...

I scheduled this order to be delivered between 3.45p. M to 4.15p. M but the order has been delivered before the scheduled time. And i specifically asked to provide a spoon but it was not there as well. It would be better if you improve the services and read the customer's instructions provided for the order. Unlike uber eats, they refund the amount if anything is missing in the order....

We had ordered some sweets from ganguram through swiggy on wednesday (6th february, 2019) (Order#[protected]). At the time of ordering we could not modify the address, and so manually put our office address unitech, gate 2. After 5 mins we saw that our order has been picked and we got our delivery boy's name and mobile number. We called him immediately and told him the address. He agreed on that. However after some times we got a call and...

When i ordered food from swiggy they say it cannot be delivered and i need to cancel it and they will charge rs 75 for cancelling the order. I said either deliver it or refund me the entire amount but they refused both the things and they cancelled my order this scamming me for rs 75. They guy i talked to on swiggy his name was k sandeep. They did not even deliver my food and took rs 75 because i made an online payment. They say they are...

On the 30th of january, i placed an order with swiggy for "belgium waffle co." in jaipur. The payment was made online and i did receive the success of transaction prompt. However, the retailer denied receiving it and swiggy thus asked me to ask my bank to get a refund about the same. Yesterday, received a response from my bank, that my payment has successfully gone through and the retailer has claimed to receive it.

Sr#1-[protected]-...

Hi
I am restaurant owner of dwarkaa food factory (Swiggy id: 95235).
Just bringing it in to your notice that our restaurant was got live by swiggy on dated 18th jan19 and on 28th jan19 it was got inactive just after 10 days by swiggy with out any reason.
Have sent 10 reminders to partner desk and support desk but no reply from swiggy side.
Even i cant tak to poc bcz it says my nos. Are not registered.
Also...

On 16 january 2019 i booked an order, it cost rs. 198/-. I made online payment for this. My order was not placed but amount deducted for that and a message shown, if any amount deducted will be back within 2-3 working days. After that i made next successful order for same items, it also cost rs. 198/-. I've complained 4 times to refund of my money....

The restaurant name is "biryani knights". I been to this place and their is no restaurant. I searched whole location and didn't get anything then i placed the order from swiggy. I called the delivery agent and asked where is the restaurant instead of the address he said its too far away. I said ok and waited for the food gets delivered. I asked the delivery agent i nerd to visit restaurant, since i need to a water bottle. He said wrong address...

Your company is not available in my city even though it is a municipal corporation. Moreover, the ads are just too much. After every three or four minutes, that disgusting ad strikes in. It is beyond the limit. Please try to limit your advertisement as it is highly undesirable to see the same useless and nonsense ad every three to four minutes. It will be really nice of you if you limit your ads on youtube and other website.

Regards...