Swiggy Complaints & Reviews

I had two addresses stored in my swiggy, one home ad another office.

From last 2 orders we are facing the address issue. You can track the orders places with contact no [protected] or mail id [protected]@gmail.com.

The issue is even though I have placed the delivery address as home and the same is printed on the receipt or the order tracking screen, but the map location was that of office.

With...

I ve been working in swiggy in chennai, ambattur zone as delivery executive, i ve taken leave for pongal and suspended for taking leave on pongal, as a tamilian we celebrate only main festival pongal in tamil nadu for that reason a tamilian got suspended.. Great... My fleet manager suresh kumar - annanagar hub behaved very roud and asking me several questions for taking leave on pongal,.. After all my explanations still, he refused to release...

Ok so i have a swiggy account and super member too! I regularly order food for my sister who's residing in another city, so she's too logged into my account but today she wanted to create an account for herself in swiggy., now the problem is swiggy didn't create a new account but for worse it fused her numbe with my account!! Now, if i try to login with my number it shows already used number 6 months ago!! So where's m account now??!! Gone...

Hi, my latest experience with swiggy:
1. Ordered food.
2. Got order revised.
3. Three different executives assigned and no delivery after 60 min (Musical chairs with my order!)
4. An apologetic customer care chat with copy paste of emphatic lines.
5. A 5 min delivery assurance.
6. Order unilaterally cancelled by swiggy after 10 mins!
Yes, you've got reading it right!...

I had ordered food from swiggy but to my surprise tandoori item was missing from the parcel although i had paid for it.
Just fooling customer and making money using dirty tricks.
What the heck i[censored] r giving discount and compensating it using unethical tricks so cheap of this company
Order no.-[protected]
Registered email [protected]@gmail.com...

My order no [protected], I have bought a sweet from mansuk, but received a spoiled one raised a complain for that but no use they provided a coupon for the amount 75 which I said I am not interested in coupon I want my money back but thier customer care is one of the worst service, they are providing the spoiled food and these people are not caring about the consumer health, this kind of organization should be banned....

We have ordered 3 belgian waffles in that 2 are chocolate overload waffles and the other one is honey butter waffle and we did not get the honey butter waffle correctly without proper addons they simply gave us breads if you will not take the action we will file a complaint against you in consumer court i don’t have the picture of the food i want the solution for this with in one week...

Today we ordered two chicken zinger burger and one french fries from burget spot, kochi. But when delivered, french fries was missing. Upon complaining, i was offered a replacement or 25 rs coupon (I am wondering why 25, when the ordered item cost 85+packing/delivery charges). This is happening to me second time as i had same issue with an order with amul ice cream....

I have raised a request with swiggy to permanently delete my swiggy account on jan 2, 2019.in a confirmation email swiggy has promised to delete the account in 48 hrs. However as of today (I. E.[protected] my account is still active and they are not resolving the issue even after raising many mails. This just proves my point on how bad the swiggy services are....

Delivery boy mahendra suresh dolhare was so rude & not able to read the address which was provided correctly. He was not ready to come at address & spoke in a very bad language. This is the quality swiggy is recruiting as an executive?? They are in to service industry & they don’t know how to behave with customer & even not able to ready the address from the app.
Unsatisfied & last order from swiggy...
Charge more but recruit...

Hello:

This is in reference with order #[protected] on 16/1/2019. Order delivered by faiyaz wahid shaikh payment of which was done via net banking. I presume he is your employee? This person took cash money as well while delivering the parcel.
When i contacted the support center (I_hussain) for reason and resolution, he firstly asked me to contact delivery guy. I would like to know why i should contact the delivery guy;...

I have ordered shavarma from swiggy. After some time i got an update that my food is on the way. But soon i got a call from the delivery boy saying he is at my door step and to confirm that i got the food so he will get next order. But really i didn't got the item. He never called me back since i confirmed the order i was not able to make a call to him. His name is sidique nizam from ernakulam. I want to take necessary action against him...

Hi, i ordered breakfast at 8.10 am today and received a call from swiggy that a part order was unavailable and they told me to select other options from the list. Which i did and order was executed. However, there was a decrease in amount and the agent informed that the difference will be refunded. Firstly, the order items were missing and there was a plastic rope piece in the item. I raised a request with the chat team and they informed...

The delivery person talks in a very rude way when asked him to deliver the package at home.. He asks to get down since the lift is not working and he won’t take the stairs.. Saying things like ‘mirchi kyu lag rahi hai’.. Even after specifying that there’s just one person at home and there’s no keys.. Expecting a quick call from you guys.. Number - [protected]
Delivery guy name - ajay kumar modanwala...

Sir i have ordered two meals through swiggy on 9.1.2019 vide order no #[protected] posno 89050623 txn no[protected] and payment of rs 129/- has been paid through sbi debit card. Whereas meals not delivered due to restaurant was closed and same was informed by swiggy and it was also told that amount will be refunded shortly. Where as till ate i haven't got my money back. Kindly look into the issue and action may be taken to return the money...

The delivery executive of swiggy is very arrogant and bad behaviour. Why do a delivery executive have to grab customers cell phone. Unecessary arrogance were he unable to find the customers location which is taken by default by your swiggy app.
Are the swiggy services do not bother the delivery services were compared to others like zomato. Swiggy is worst with the delivery executive behaviour.

I have ordered many...

As much as swiggy makes its food delivery commendable in dedication and time to the consumer, it is equally threatening to encounter swiggy personnel on the road. The careless driving, without helmets and with earphones plugged in to talk to their customers makes driving risky for everyone else on the road. Most of the time, the swiggy delivery personnel can be seen zooming past all vehicles, impatiently honking at signals (When the light...

I ordered for 4 items including chapati, roti, butter chicken, biryani, when i recieved the order butter chicken was missing i called on swiggy helpline number firstly they were trying to settle down by just apologising it, is this some sort of strategy they are being implementing to snatch money of the customers and than they wasted my time and energy and just given me the coupon of rs 200 what i would do if that at 12:30 at night when i...

I have placed an order on 11th jan in domino's thru swiggy app.. I made payment thru my debit card.. Once payment was successful.. I haven't recieved order confirmation.. I can't reach swiggy support centre too.. Order value is 515.. I called domino's directly and asked whether my order has been placed.. They said no.. Still for more than 3 days it shows awaiting order confirmation and now it shows order delivered.. Even now i can't reach...

I have ordered for beef chukka but the item i received was egg masala. The order was mismatched and i need immediate actions to be taken. Yesterday i ordered through swiggy but my order was delayed for more than 90 mins. I seek tough actions against swiggy. This is for the fourth time i have been disappointed with swiggy. No actions against any restaurant....