Swiggy Complaints & Reviews

I had ordered cake from Bakers Hut and Havmor Icecreams through Swiggy.
It has been my worst experience of online food delivery so far. After ordering and payment, I was told they cannot deliver the food at mentioned address as it is very far. They refused refund of my order and forced me to cancel it at my end. After lot of arguments and numerous phone calls they agreed to cancel it from their end and refund me the amount after deducting...

Dear sir,
I have ordered some foods through online through swiggy apss on 25th dec 18 @ 9.00pm.
My order no. Was [protected] & i was waiting for the delivery. After 40 min i got a call from the delivery boy & has was saying that he got an accident and foods are flopped on the road.
He was asking to replace the order through swiggy apps & mean time i got a call from the customer care guy & he replaced the order to me,...

In a recent incident which happened on 13-01-19, i just come know that swiggy is not willing to work in dehradun anymore because after reporting of this incident to police and mayor, i am sure swiggy will have to wind from here.
Now let me tell you about the incident. My brother ordered something which swiggy accepted and was not able to deliver and forced us to cancel the order but my brother insisted that swiggy must have first confirmed...

Dear team

Today i was order to veg thalli, but chapati or partha no one provide in thali this to bad experience from your side, never suggest any body for the order

I am submitted all amount those are you charged but you gave me return nit satisfactory

I was justis if not able to you, so will to the consumer forum for justis
My order no is, -[protected]
My contact no [protected]...

We ordered food from subway, bangalore through swiggy. Fortunately i got the bill from subway. There bill is rs.362/- with delivery and bag charges. Where has swiggy has charged me rs.400/-. When contacted customer care they connected to me, restaurant. Restaurant said everything is fine. Swiggy is not agreeing. Rs. 38/- is charged for no reason. This is complete tax leak from swiggy. Careful while ordering. Always you end up paying more...

I ordered for multiple people in office and clearly placed an order for 4 veg items and one non veg as only one of the people was open to eat non veg.. What was delivered was all 5 was non veg.. 2 people ate half of it but when they realised it was chicken.. The food was not going down and they felt offended too.. After which i tried placing a complaint.. My complaint was being shut down thrice.. I asked them what action are they taking and...

I made a order online at 10 pm at night now suddenly they cancelled my order as the executive who was to deliver the food his bike is not working.
Now i ask isn't it swigy responsibility to deliver the food as the payment was made online. Why should i suffer??
No food also and the payment is going to come after 5-6 days... Why should i suffer??...

Hi,
I placed three orders worth: 227, 227, and 120 rs on nov 4, 2018. The order was placed on swiggy and payment was done via zeta app. However, the amount was debited from my account and order wasn't placed. Thus, i contacted the zeta customer support for refund. However, they mentioned that the transaction has been already settled and they need a confirmation from swiggy or refund arn for processing reversal for this transaction.br...

Hello sir,
My self vinay chouhan, soory for talk about your staff, actually i have a complaint your indore office staff and aasistant manage anis pyasi and manager operations ishan vyas and office staff aakash, he took the wrong advantage of his post. He gave ujjian's job to his family and friends. Actually i scearch about that, anis sir recurred his friend and ishan sir also recurred his brother. Is unfaire for every new capable...

Today (09/01/2019) i ordered mutton biriyani from lebanon, kelambakkam through swiggy application. But the delivered mutton biriyani was not fresh, and it was old food. From the food itself we came to know that it was not hot but it was cool and the food was damaged.
Also the food was not used by any family members because of damaged mutton pieces and rices. Please do something for us. Please kindly take action and we need the refund...

The swiggy executive named dilip kumar who is appointed in station area in kota, rajasthan is saying that the location which he has got in app is 1.7 km and the area where i have ordered using gps location is from 3 km away. He is saying that "swiggy will give me covenience for only 1.7 km and then as far i will go the petrol will be from my pocket."he is saying to mark the correct address but i have already marked the correct address. This...

On 9/1/19 placed an order with McDonald's tambaram through swiggy. Order was assigned to a man called kannan. After getting directions to my residence he called me up after half an hour and said the directions we're not correct and forced me to cancel the order. I refused to. Cancel and he started abusing me verbally and called me derogatory names. I cut the call. Action needs to be taken against third rate people like this. I have been regularly...

Dear swiggy
Do not play with the emotions of the people who trust you. Very sadly i have to say that today is the last day with swiggy coz the inconvenience i got today from your side is unpredictable and the way of your customer care executive handled it was very pathetic.
I have ordered food from relax press, the estimated time to deliver food was 47 min but after 40 min i've seen that ur delivery is still around the restaurant,...

As if have ordered the chicken shwarma as per the order was npt proper and chicken was very less in that and mayo was more and it was sweet and not even hot or grilled.
I want the refund of my amount not even justified with the quality and to my amount that i have paid
I have contacted them but they said that sorry we can't do the refund and all etc..
I have also told them for the refund but they are not doing it.br...

I am a swiggy partner.
I am not able to add "item category" and "item sub category" option in menu bar. These options are the older ones. I want to make a new category and a new sub category. I don't want to choose from older options.
Please make this a proper user friendly website. I believe many restaurants can't make desirable changes. I read many complaints and no solutions were given to them.
Add options for more...

Spoke rudely, doesn't want to listen to the customer instead he is asking me to come at his location and pick the order up
Didn't reach on location
Order is not delivered and message received as delivered
Order no [protected]
I need refund for this and also do not hire such kind of person who doesn't understand maps and is not in a good mental state
Ask him where has he delivered the order or kept for himself?...

I ordered the food on Swiggy with order id - ORDER #[protected] on Sun, Jan 6, 8:54 PM. The order was placed to a restaurant Homely. It had two items- Moong Dal Ki Khichdi and Aloo Dum, Chana Masala & Rotis or Rice. It was delivered in a sealed package. I was busy in some work so I opened the delivered package after some time.Once I did I found out that only Moong dal ki khichdi was in the sealed package. Now I went to help on Swiggy app...

You have provided delivery timings of max 45 mints still we have not received order till 1 hour. We have to eat cold food because of your delay.Would not recommend anyone to order from swiggy.

It is the worst app ever found.
It does not consider the needs of customer. We did not expect this kind of service.Such a bad experience with swiggy....

Team,

Restaurant id: 7857

By september 2016 we discontinued the trade discount. Post that there was no confirmation from our end to start any trade discount. Till june 2018, payout and our system used to reconcile. But from july onwards our system was not reconciling and that we discovered by november end. I sent all the correspondence on swiggy partner support keeping associate manager from swiggy in loop and...

Delivery guy saved my number and now he is texting me to be friends!! Is this is how you provide service??? Should we believe this # site and give our numbers?? Who takes responsibility now?? If company cannot hire a verified employees then don’t ask for phone numbers! His name is shashi gowda and his number is [protected]. This guy is texting and behaving badly! And this so called computer doesn’t have coustmer care number...