Swiggy Complaints & Reviews

I was ordered a swiggy on pondicherry.
That was at night 10:00 pm

And they get delivered the quality less food.

That food contains bug which was delivered.

I called them.. They were told that they will processe refund... (I didn't get refund)

MY concern is.. They don't care about quality.. And didn't take any action on hotel.

And I wasn't took my dinner that...

I ordered food from swiggy on 31 dec 2018. Order summary is #[protected]
Restaurant:

Puran chand ambala wale di hatti
But this order was not delivered and the company is not refunding money also.
I added that complaint on their chat profile also but no step has been taken. I ordered food for 410 rs which i want to be refunded. The name of the delivery boy is charan jit and his mobile no is [protected]...

Today i ordered ref [protected]. The address given in the order is as follows 301, world trade centre, brigade gate way complex, bangalore 560010. The delivery boy says the gps of the location shows as esi hospital rajaji nagar about 3.5kms from the address given and he cannot come and deliver it to the address given in the order. He marked it as delivered and i lost my food and money.

Same thing happened to my order ref [protected]...

I ordered from burger king in bengaluru. one of my item was missing. when i talk to swiggy customer care, they just offered me 30rs coupoun. when i told them that my missing item is worth 90rs. they replied that they cant do anything, they just can offer me 30rs coupoun.
order id : [protected]
customer care call person name : sourabh mandal
chat support : AH_g.kranthibabu...

31 december, i ordered food items from beijing restaurent in kolkata. The distance between restaurant and my home is approax 2 km, takes 15 minutes maximum by bike. But delivery boy didn't reach our home citing wrong address. I checked the address and found it is right address. Delivery boy didn't reached our home and we have to cancel the order. Earlier same thing happened with another delivery boy of swiggy. After this incident i decided...

I have placed an order on 31 Dec 2018 on order no [protected] and paid money and my order placed for different items . Food oder confirmed and received food after the promised time but also the food was not as promised, it was like an mini tiffin but the price i paid is for regular tiffin items. Regarding this i have tried to make a complaint through call but not connected( several times tried) and made complaint through there chat but they...

I had ordered food from swiggy on friday at 22:38 my order was cancelled but the money was deducted from icici account of rs 462 my order no. Was#[protected] i recevied payment alert from swiggy that your payment was completed any amount if debited from bank card account will be refunded in 2 to 4 days but till now i didn"t received my cash in bank account so please transfer my cash in my b/ac as soon as possible...

I've ordered food from swiggy and they delivered it incorrectly. Instead of the items i've ordered i received a single veg biriyani which i didn't order even. When i called the customer care, initially they told me they will donate full refund with in 45 minutes, but it's been like 2 days, i don't even see any status updates. When i called them today, they said they will only refund 400 rupees instead of 1150 rupees i've spent. Attaching...

On 1st jan 2019 i ordered 2 masala dosa worth 117rs at 2:38 by payment through online means in afternoon... But then the app closed unconditionally nd i was unable to log in then it said tooo many devices signed...in then i went to the restaurant from where i had placed my order then they told me that my order was cancelled so i got nothing... Nor food neither my 117rs i want strict actions...

I had order domino's pizza from swiggy but after waiting 3 hours i did not get my order and got confirmation for swiggy that your order is delivered.
I had paid 406 rupees for that, i had discuss regarding that issue to the swiggy help guy he is not co-operating with me
My order no is:- [protected]
Mob-[protected]
[protected]@gmail.com...

Dear team

Yesterday i order from app and at the time i mentioned my residenc add for delivery at the time of deliver your delivery boy asking me for far distance and cancel my food order... As well as company charge 75 cancellation charge on order of 87 rs..

It is my first order and if this type of mistake are caused by your system how i trust your company

I send you attachments of delivery instructions...

Today i am order on swiggy. I am order gujarati thali from hari om centre restaurant ahmedabad.in this order i am found insects. And food quality is very poor.
I am complainting for this against in swiggy help services but no one is responding me for that.
Here i am attaching photos of this food please found it and help me and i want you should strictly action against restaurant as well as swiggy. And help me in that...

I had order burger on 31st in mcdonalds through swiggy, in place of veg i have received nonveg burger. Immediatly i have complained and called mcdonalds but they had told its responsibility of swiggy. I have complained swiggy but not getting any response since 2 days. Nor i have received any replacement or refund of wrongly delivered food. Its very serious matter....

Yester day i have food ordered in hotel buhari but not delivered and i had contacted your representative mobile number no responses so i have claimed refund amount of my prepaid amount of rs.1199 thor.net banking drawer bank hdfc bank ltd the have offered gift voucher i have refused gift voucher only refund the money but still not received the amount with in 48 hour not refund the mount i will take the legal action pls...

I placed an order on 23rd december, 2018, and the order got cancelled, i even got a call from swiggy that your order was not picked up you place your order once, we will cancel the old order and refund the amount within 2-4 working days, till now i didn't received my refund money... I am also attaching the screenshot message of swiggy which i have not yet received. Plz process with my refund amount soon....

Order no. [protected]
I ordered on the swiggy app for the restaurant fattoush on bannerghatta road in bangalore at 8:55pm on jan 1, 2019 for the amount of rs. 422. My payment was through paytm. I ordered a shawarma and a tangdi kabab. The delivery boy, mr. Manoj kumar missed bringing the shawarma. The first time i contacted the customer service and put the delivery boy on call with them to complain regarding the missing item, all they...

Cheating, harrassing and being rude... Swiggy cancelled my order without my concern is my knowledge and then no refund was given... Due to which i was forced to starve for a day without food...

When i placed the order with the swiggy app the food item whichbi selected was available but after confirming the order they denied to send the order and then without my approval or replacing the order they just blindly canceled the...

Hi sir,

I had made an payment from my app however, on call they says I will get an refund in 24 hours and on chat it is 5-7 business days.

When I had conversation with swiggy person he says I will in 3-4 working days.

Now its 7 days still I haven't received refund.

Now they are saying to have a word with my bank however, they are also not providing me transaction details of what...

I have ordered around 171rs of 3 items. Swiggy called me and there is not available of one item so they exchange with other and they confirmed that rs5 will be refunded to my account. Exchange item is less value. But while receiving the order they said i need to pay extra 53 rs. Since my coupon is not applied by swiggy. I called to customer care. But they said i need to pay the amount. Totally waste of money......

Hotel nagarathaar porur chennai. I'll submit my hotel documents on before april month 01.04.2018. But still my restaurant is not added on swiggy. I'll put many complaint mail but nobody should give an proper response for me, before sometime i;ll go swiggy office also i will meet some persons but he is just said we will add soon we will add soon but still he did'nt added please anybody contact and help me. [protected] my contact number....