Swiggy Complaints & Reviews

I have ordered a pizza from wadhwa bakery lucknow. It was semi cooked and was stale according to me. The bakery did not mentioned the size of the pizza and when it arrived it was more a sort of mini pizza at the cost of a medium sized pizza. I would like you to instruct the restrautents afflicated to you to check there menu and try to mention specified portion of food because i do feel cheated when i order something and it is not upto the...

I have placed my order at 3:37 Pm and its been more than 1 hour I have been waiting for my food. I tried to contact swiggy delivery executive to enquire about my order he didn't answered my call. I raised request with swiggy customer care and got to know that restaurant is closed.

I'm still confused waht swiggy team, delivery executive and restaurant was doing for 1hour when restaurant was closed and if restaurant was closed...

Date: 28 Dec 2018
Order # [protected]

First Order placed via swiggy app on 28 dec 2018, got quick delivery of order with missing quantity / no of items. Reached out multiple customer care executives to highlight issue and requested for refund / compensation but they were adamant that their system doesnt allow refund.

Worst experience with food e-tailer which is not able to correct their mistake and compensate...

To swiggy [censored]heads

your ### hopless they cant even find a simple address here in chennai i ordered some desert and he couldnt even find it i was watching him on the site he was going all over the place in different directions and ended up cancelling my order

i orderd a pizza from dominos 2 of their delivery drivers found the address how come they can find it and your swiggy ### cant even find it

im...

Respected sir,
Myself siddhant sushil more, working in your company as de since 1 month at chawpatty location. There was a problem regarding an order from baskin robins ([protected]). While executing the problem with call centre de assistance everything seems fine and ethical but after some days the amount of ₹1282 has been deducted from my payout as pocketing cash and now i am in a severe lack of cash, the company should have been...

I had ordered food which the delivery boy delivered me after one hour and he comes with wrong item and then he goes back to restaurant and bring food which i see items are missing from it and i had called swiggy customer care and they said they can't give me refund of it.

First - the delivery boy is very late
Second - he brings wrong item
Third - then he brings item which is missing...

Hi app has option called as current location but never works proper, so manty times it is taking wrong location by this company is making cash out of it from customers by charging cancelation charges.

They want to make cash out of there software issues from customers. For refund they are taking more than 3 to 4 working days, if there is any issues in refund process they are not ready to access....

I placed an order in swiggy #[protected] at 11pm (27/12/2018). The app suddenly showed status : delivered but food has not actually delivered.

When i tried to call delivery executive, his phone is not reachable. I contacted swiggy help centre and even they cant reach his mobile.

The food was for my daughter (3 yrs old) as she did not eat any thing that night.

I felt swiggy is very irresponsible...

I would like to compain swiggy advertisement in tv wherein they are showing indian mothers as lazy to cook food for their family.in fact as per our custom mother has never denied cooking food for her family, please stop such advertisement which is creating bad image of ladies, indian women, and mothers. Hope concerned authorities will take action.
Swiggy advertisement also provoke children to eat swiggy food so as not to bother mothers...

Order #[protected] - 27/12/2018

The delivery man, after collecting the items ordered, was at the same location for about 10-15 minutes as per the tracker map.

When asked over phone, he replied that he will be reaching in 2 minutes. However, he was still 2 kms away from my place and the eta was changing from 7-9 minutes

After 10 minutes, the location had not changed a bit.

Calling...

Yesterday I ordered a chicken biriyani from swiggy and while I was about to eat I found that it was a rotten meat and moreover it seems like a dog meat. Really scared on it. What if my son would ate??
I can't even able to call the swiggy and complain about it . They don't have even a proper contact number. So I chatted with swiggy and they are very careless and they didn't bother about it at all . They said I'll get a email regarding...

My order was cancelled without my notice reason from delivery boy unable to reach my mobile. And a cancellation fee of 75 was charged. I have not received any call from delivery boy and received a message from swiggy informing delivery boy unable to reach my number immediately i called delivery boy confirmed he will deliver the food immediately after the call received a message order canceled and 75 is charged. Firstly without my confirmation...

We had ordered from our gurgaon address and by default your noida address was entered which was unseen. So its not our fault. Also note this noida address is comming in all systems i have particularly checked in 4-5 computers in your website.
I have been chanrged 75rs cancellation charge.
I want my food to be delivered at my correct address which was also mentioned there.
Please arrange so that i dont have to pay the...

Team sitting at Chandigarh is just non cooperative and pathetic. You people change CRM very early without even informing brand. Menu update take ages. Ms. Suchi goes on leave, dont even pick up the call for any complaint. She cant help in menu update on my portal moreover said if I do approval will come in week or 10 days from Bangalore. Is this the way people deal in professional set up. I don't think so .. .. Rest of other portals update...

19th dec i ordered a chicken wrap from fassos of rs. 306 but that order was cancelled by your supporter at the time of 7.45 he said like the money will be refunded within 2-3 days, but that was not done., and again enquired the supporter by chat more than 3 members continuously extending their time limit with their own wish. And finally, a-praveen said it will take 5-7 days for the refund. So according to your terms and condition, the 5-7...

My name is Arpit Srivastava . I ordered A thali of Worth Rs. 108 from RS Bhojnalaya kanpur through swiggy .Order No: #[protected] . Order date : 24 december;2018 .I paid the amount by applying the amazon pay cashback offer in which I should receive Rs. 100 cashback . There was not mentioned anywhere that I should pay using amazon pay balance only so I did it using phone pe . I didn't recieved any cashback and when I contacted there customer...

Hi.. I have ordered today on swiggy with cod. My item got delivered delayed and i have paid the cash for it also.. Delivery person who came said that there is been server problem so only item got delayed delivery.
Delivery person cancelled the order through my mobile saying that he won't get other order has there been server problem.
Now the cod was disabled saying that i have cancelled my order..
It's the delivery...

I have order items afghani chicken x1 and veg manchurian gravy x1 on 24.12.2018 but received only chicken in two packs but manchurian not recived by me, if see my history this is second time happen in twice month in same urban pinds food factory please make my refund as soon this is my humble request. I had made a complaint on phone but not received satisfactory answer
Thanks
Amar
Mob -[protected]...

I have placed a swiggy order#[protected] for dominos kolkata through swiggy today at 12:50 pm then called up the outlet but said they have not received any order. I have already made rs.371 payment through freecharge to swiggy.
I called up the swiggy executives multiple times through past 30 mins to cancel and initiate refund so that i can place the order again but they refused. The executives i talked to were rounak, ananya and nandini.br...

Order #[protected]
Invoice
Daspalla hotel
Road no 37
Other
Meridian school rd, siddhi vinayak nagar, madhapur, hyderabad, telangana 500081, india
Delivered on sat, nov 10, 12:11 pm
By m dathu
1 item
North indian vegetarian thali x 1
270
Item total
270.00
Gst
13.50
Delivery charges
20.00
Bill total
Paid via credit/debit...