Swiggy Complaints & Reviews

My food order got cancelled by default from swiggy and rs 935 was deducted for my order id:[protected] on 2nd sept. I got one message form swiggy that within 2-4 days my money will be returned but its not refunded.

I have sent mail also to swiggy support to return and they mailed me back that they with contact within 12-24 hours but after 4-56 days also i have not received any call from them, i am not sure if they will return...

I ordered 6 items from swiggy today below are the details:-

Aloo gobhi -2
Kadhai paneer -1
Sahi paneer -1
Dal fry -2
But 2 items from above were missing one is kadhai paneer and other is aloo gobhi. I tried to contact customer support they said we will pass your feedback to restaurant. I ask them to refund money but they refused by giving excuse that their guidelines don't allow them to do so. I...

This delivery boy abhijit mondal (Contact number [protected]) doesn't know how to deal with the customers. He behaved very badly with my father. I gave him the exact location but he quarrelled with us that we have him a wrong location and we had no idea how to read google map. Please don't hire this type of delivery boyz.. They are very much rude next time i will be filing this complain to police...

Swiggy needs to employ literate people to deliver food. I had ordered a pizza from dominos which is near my residential area within 500 meters. I’ve been ordering from that place since childhood now and still the delivery boy (Akshay kadam) claims that he couldn’t get my address. Numerous deliveries have been made at my place and illiterate people like him don’t know how to talk to customers too. This was completely disappointing. I’m...

I have placed an online order for sweets from bengal sweets. Thane west on 16.09.2018 of rs192.00 paid from my s. B. I acount to deliver the same at royace enclave. Hiranandani estate thane west but neithe the same was delivered nor my said amount was refunded. So refund the same immidiatly. And don't provide such poor service. R. N. Mukherjee. Advocate...

Hi this is ruchik modi ordered the food from tummy fillers, adajan, surat,
Ordered food was unhyjenic and used stalen bread in burger moreover it wasnt eatable.
So, i threw my ordered food in a dustbin
Could you please refund my money in a paytm wallet???
My mob number is [protected] also linked up with paytm.
Legal actions will be taken if my above complaint not solved


You will...

I placed an order, today, 20th spetember at 2:18 pm. I received my order on time but it was the wrong order. I called the helpline and they told me that they'll send the replacement as soon as possible, i. E. Within 25-30 minutes. I didn't get the order. Then i messaged again and they tell me that the restraunt is too far for the executive. Now they have reassigned the person. It is already 3:50. I haven't got my order yet. This is the worst...

I ordered at around 11 or 11.15 pm from chinese station on 19th of sept the order got received normally i got a call from deliver boy saying i will not come to ir door steps come to the gate and collect ur order i objected and asked the reason he gave unacceptable answer when i said so i cannot collect the order from the gate cancel my order he said i cannot do what u want to
He talked very badly and rudely so did i
Is this...

I ordered food from Swiggy today.. And first the delivery boy couldn't get my address, then he said the gate to my apartment isn't open(it's always open), then he misbehaved with my security guard and shouted at me for asking him to deliver food at second floor... Never expected such unprofessional behavior from Swiggy... Moreover I tried calling Swiggy customer care, No response obviously....

I placed an order today. Due to network issue my phone was not reachable. I called delivery executive through my landline explained him the address. Waited for him on road for 10 mins. Suddenly he got my order cancelled. On call he misbehaved with me. How can you cancel my order after i called you and explained my address? I contacted help from swiggy app. After telling the executive that i called delivery executive. He is not ready to listen....

Items from my order were missing.. I called customer service and spoke to one of the dumbest and laziest executive IMTIYAZ. When I told him my problem, first he said THE RESTAUTANT HAS CLOSED FOR THE DAY (this is at 16:30) ... When I confronted him .. then he says THE ITEM IS NOT AVAILABLE.
then I asked him what should I do when you're customer service is pathetic ... He asked me to order somewhere else and take a refund for the...

My order i’d [protected], the packet was delivered half open and in total mess. Cant even imagin eating such unhygienic food.
It’s also seems some content in the packet was missing, the taste of the food was also not same as compared to what i had ordered earlier.
Please get it rechecked if at all order got exchanged.
Packet is laying with me in same condition as it was delivered to me, please ask somebody to collect...

Hi on the 17th of september 2018 at 8.38 pm i placed an order for mamushroom manchurian (2plates) from fresh bites. The restaurant confirmed the order and the delivery guy was suppose to pick up the order and delivery. How ever i waited till 10pm almost 2 hours and dint receive the order. I received a call from swiggy from a guy he said his name is jaydev with employee i'd 1804 (Not sure if its right) he said he will deliver it or will compensate...

Ordered 3 times at exactly same time 2 were deleivered and third was cancelled after waiting long saw email from swiggy that order was cancelled no reason explained felt so embarrassed in front of guests had to order again and was immediately accepted this has happened many times i given more than one lac rupees orders and still no courtesy to even inform this blunder act done today...

Sir i have received wrong item. I placed order from swiggy website. I received very salty aloo paratha & wrong item given i ordered for tea they have given me coffee. After placing order restaurant tell chaat is not there so i told them to give aloo paratha in place of chaat. When i contacted support & told them they are not giving compensation as i got tea & too salty aloo paratha. I request to take strict action against swiggy. Kindly refund...

I have placed my order on 16/09/2018 id-[protected] and this application showed me order delivered but i never received my order. the customer care guys do not pic-up the calls and those on chat provide wrong information.the delivery guy was very rude and said he cannot help. i had to make my dinner myself.i want my money back and will never use swiggy again. you guys are bunch of cheats and using fraudulent means to make money this is totally...

Hi,

I ordered food through swiggy app and made a payment through my sbi internet banking for inr280, on completion of payment got a message from atom technologies reference no. Igaejehaj8 that payment is successful and my sbi statement reflects the same.in spite of making the payment still by order was showing pending payment. Kindly refund my amount.
Please contact me at [protected]@hotmail.com and care share the evidencebr...

I had placed an order through swiggy for chicken kabab biryani paying rs 185 on 14th september 2018 however was delivered chicken tikka biryani. I noticed the same on opening the order received and immediately contacted their customer care via chat and notified the same and requested for an immediate replacement of my order to be replaced with the actual order placed or a full refund however was offered a mere rs 50 coupon which i mentioned...

We ordered some food from swiggy and waited for almost one hour. After calling the person who was the incharge for our delivery we got to know that he went towards sector 16 though our order was to be delivered at greenfields colony, faridabad. On calling him he told us about the address issues and was saying to cancel the order as soon as possible and refused to deliver our order at the required address, he was really rude and was shouting...

It's really shame to tell you that swiggy delivery people are driving so reckless and didn't care about the life of commuters around them. One of the delivery boy drove at a demon speed today and couldn't control his ride when he found no place to move ahead in a small street which lead to an accident causing head injury to my father. We afraid to go on the main road because of this thing and now it again happened on a very small narrow street...