Swiggy Complaints & Reviews

I placed an order for food home delivery with swiggy from saffron restaurant, banaswadi on 8/8/2018 at around 9pm. The payment was already made. The food arrived and the package was completely spilled and not at all edible. So the delivery executive informed us that he would return the food back to the restaurant and provide a refund. So we agreed and waited for the refund. And then i get a message saying that my order has been delivered...

Reference : swiggy order no. [protected]
I placed order for special laddu - 4 nos 1/2 kg, mothi laddu - 4 nos. 1/2 kg and 1 no. 1/4 kg special laddu.in this 4 nos mothi laddu & 1 no 1/4 kg & 1 no 1/2 kg sweets are delivered correctly but 3 nos. 1/2 kg ordinary laddu was delivered (Not special laddu which i ordered). Unfortunately i didn't checked the package when it was delivered but later only i came to know this mistake in delivery....

Hi

I placed order an order from shawrma wala in v3s mall using swiggy app. I placed order at 5pm today and order got confirmed by 5:02pm. I waited till 5:45 for the food to be delivered but when i checked app again it showed that delivery executive has not reached the restaurant. I called the customer support and they apointed a new delivery executive and assured me if in case i receive cold food they will arrange a replacement....

I ordered mango shake on 4th aug 2018 from d restaurant CCD, HAUZ KHAS
On the first time they delivered me the stuff different from what i ordered, when i complained the swiggy customer care over chat they told me have u taken the picture of the item, if not then they will neither refund nor will canceal the order .
Then i called the customer care over phone they assured me about delivery of right items
After an hr...

I ordered food from swiggy on 5th august 2018 and one item was missing in the order. So i tried calling but they kept the call on hold for 20 minutes and just hung up without even resolving it. Then i had a chat through the app where they told me about rs.50 compensation and they can do noting further about the remaining money. I even asked how can i contact to higher authority to help me with this but got nothing. I would really like to...

I ordered 2 burgers on 05th Aug'18. After waiting for over an hour, got the delivery with a missing burger. When I asked the delivery executive, he advised to call customer care and issue will be resolved.
To.my surprise, the customer care was so irresponsible, the first executive I talked to, refused to help me and put my call on hold.and went away. After calling n number of times, I was informed that since system doesn't allow them...

Placed order no [protected] today despite being paid for it is not delivered to me all i got is a false sms stating ordered is delivered their services are third class and unreliable can't be trusted their delivery boy is rude illmannered and a lier even their customer service people couldn't do any thing about their unruly delivery boy no control on them so beware ordring thru swiggy that despite paying for it you only get a false sms your...

I had ordered food from a restaurant about 2 kms from my house and followed up with the concerned boy, mithun pan on the delay. He started abusing me in the filthiest of language which i can't even mention. This is the first such experience for me. For swiggy to maintain it's goodwill, get rid of mithun pan immediately, he language was so poor that i felt terribly insulted.

Also would request swiggy that he is never assigned...

Hi,

I have ordered for an bowl of ice cream and I have received completely melted bowl of ice cream. As much as I am irritated for spending money on something that couldn't add value to me, I am equally disappointed with Swiggy's response to this complaint. I requested for a refund as I believe that is Swiggy's responsibility to ensure that they deliver the food in the correct carrying mode. Like McDonalds and KFCs they should...

I recently placed an order with ketuz which is like 5 mins from where i stay but still by some miracle my order got delayed by more than 45 mins. I agree that it was raining a little but that in no way justifies the late in delivery by more than 45 mins. I ordered at 1.00 pm and got the delivery by 2.30 pm. I am utterly dissapointed in swiggy. I don't know what the hell the delivery person was doing for so long. I even called him a lot of...

I am very discontent customer. First wrong order was delivered to my home. Than the delivery executive brings my order which is completely spoiled i. E all the curries are spoiled in the bag and everything is spoiled. When i tried to resolve this with swiggy they are replacing only half the items. Please address my complaint. It seems these people are not worried about customers. When i tried explaining these people never said sorry once...

I have ordered from swiggy plenty of times and atleast 2 out of 5 times the food item chosen is not present at the restaurant and they try giving me other options. When the food item is not present, why do you have it as an option on the menu?! This is a complete waste of time and money from the customer’s end.

To top it all, the customer care employees of swiggy lack basic communication skills and cannot get a proper message...

Today i have ordered food (3 mushroom rice) from swiggy bearing order no. #[protected]..

Upon opening the packet, it was found the food provided was spoiled and damaged.

Have takenup the issue with swiggy cc team, where the revert from swiggy was unethical, as they said they will refund only 100 (Coupon) and balance amount cant return back.

Even have explained the quality of food that we have received...

This has happened second time that i ordered vegetarian item and non veg being delivered hurting religious sentiments of me and my family as it is month of shraavan. We did not get any apology from the restaurant (K grill) as well. Swiggy also taking it very lightly and doing this mistake again and again. I want to take action against both k grill and swiggy....

I ordered pizza through swiggy. When i ordered the pizza box, it was totally spilled. Cheese was on one side of the box and base on the other. I took a picture and posted on swiggy app help centre. My pizza costed me around rs 500. Since it was a total fault of swiggy’s delivery service. I asked them to refund the entire amount. They agreed that’s it’s their fault bug they said that they are only allowed to give 125 coupon. I was shocked....

Hi,

My mobile number is [protected]

Yesterday i ordered food from shakti, ordered for a bhel and sandwich, had special instructions written in the order if you see

Fyi also had a chat with customer executive right after ordering to make sure the instructions are conveyed to the restaurant.

After receiving the order there were absolutely no changes, i had asked for no cheese and tomatoes,...

Hi, i had ordered 2 pizzas and garlic bread from domino's pizza, bangalore, (Fyi, the order number: [protected]), on 29th, 2018 at 22:08 hours, i have paid the sum of 308 rs. Via netbanking, the order was confirmed from the outlet.
I waited for 45mins, then i called the outlet their response being careless. Then i had to call swiggy customer service, all they do is ask the restaurant in con-call and ask me to hold forever.. I literally...

They given me the code for 100₹ discount after applying that code then also they charged full amount and after that said we have closed that scheme so why showing that scheme is it my fault than afyer cancelling order they charged 75₹ i m pissed off with services and will say to all my relatives and friends about this and will ensure nobody order on swiggy thanks for giving ur services...

On 3.08.2018, as in subject we ordered super freak burger meal, spicy chicken fillet burger meal and two farm aloo tikki burger but we have not recieved a burger and french fries in super freak burger meal for which we have paid full payment.
In opinion its irresponsibility of swiggy so how can we rely on its authencity. Please resolve it as soon as possible...

Sir i am order food from this order number #[protected] from your restaurant and at that time i am giving exact location of dilvery. But the delivery boy is not able to come my loaction even he is able to explore my area to reach the destination and he is very rude so after frustration i told him to cancel my order. Please do some legal action against him
Dilvery boy name-sanjay
Number-[protected]
Location - jaipurbr...