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Swiggy Complaints & Reviews

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Last updated May 7, 2024
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Swiggy reviews & complaints page 235

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P
Prateekchaturvedi
from Allahabad, Uttar Pradesh
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bahubali thali swiggy order no. 19058624350

Address:Lucknow, Uttar Pradesh, 226016

I ordered One Bahubelly Thali from bahubelly restaurant Indira Nagar Lucknow.

To my surprise I received completely different Thali with 50% items missing from Thali.

My other other Thali which was senapati Thali. Items in bahubelly Thali were same as of senapati Thali.

Amount which I paid just got wasted.

I will never go to this restaurant & advice everyone to not to go there....
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S
Saloni Bhanushali
from Mumbai, Maharashtra
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spoilage of food

Address:Mumbai City, Maharashtra
Website:www.swiggy.com

I ordered a large pizza from a nearby pizza store. Delivery by swiggy was really disheartening. The pizza delivered to me was completely dislocated. All the toppings and cheese had shifted to one corner leaving the base at it's place. Also i didn't have any contacts of the delivery man once the delivery was done. I tried calling customer service but was left unanswered....
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Ms12£#
from Naidupeta, Andhra Pradesh
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completely messed up delivery

Address:Hyderabad, Telangana
Website:Swiggy

Ordered lunch thru swiggy from a very well-rated restaurant. Added a dessert with extra cost.

Had two problems with swiggy that make their systems, their delivery boys and their control over their delivery boys entirely suspect.
1) the delivery boy rang, claimed the dessert is not available. I said fine, let's just deduct from bill. He claimed the cost of the dessert was bundled into the total bill and couldn't be...
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S
Steephan Raj
from Chennai, Tamil Nadu
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delivering half cooked worst foods

Address:Chennai, Tamil Nadu, 600020

We ordered chicken combo and our order id is order #[protected]. Swiggy delivered the worst half-cooked chicken which was bleeding the real blood. We opened and thrown that away. They charged 250 for the food and they refunded just 104. So we spent 146 to buy an uncooked food and just throw away. Very worst response and service from swiggy. We are totally disappointed with the worst service who never care about the customer's health....
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Address:Ghaziabad, Uttar Pradesh, 201014

Hi
This is my worst experience with any online merchandise. I ordered food on 31st aug 2018.
1. Swiggy application is unreliable which usually take wrong address and no option to enter manually.
2. Swiggy cancelled order themself and putting penalty charges on customers. They don't bothered about customer and not willing to check about the concern.
3. Same time their delivery boy visit at delivery point and...
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M
Manzy123
from Chennai, Tamil Nadu
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food with received an less quantity to eaten and delivery me

Address:600100

I'm from chennai i have ordered chilly beef in red box and i have received the item less quantity with eaten and give to me what the # are swiggy doing i donno no i'm facing this issue second time. We having trust in swiggy thats what people will ordering the food in swiggy.. I didn't expect to see this kind in swiggy.. People don't do order in swiggy and don't trust to receive good food quantity. They are cheating...
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D
Dj Sunsan
from Delhi, Delhi
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they sent me wrong on unwanted subject in my food

Address:New Delhi, Delhi, 110031
Website:swiggy

I order in swiggy but in food i got some dirty hair & somthing smelly white thing on it that totally spoil & then i contact to swiggy they said we only take feedback on that & i told swiggy to arrange a call for me they said no option to call! Sir thats truly bad for me they stole us or sending garbage only.. There is no solution they denied to talk...
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S
Suyash Shewale
from Karad, Maharashtra
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about payment

Address:Pune, Maharashtra, 411007
Website:Swiggy.com

Today i order 2 veg sikh subway roll from swiggy at my near station from aundh pune but when i complete my order and go for payment option i pay by my debit card and what i see my i got message from my bank there is 365 rs is deducted from my account at 14.06pm and then swiggy app give me error message as transection failed it happens two times in today so m complainting for i dont get my order but i lost 730rs please refund me my money as...
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A
Ameya Kawthalkar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cancellation of delivery order by swiggy executive and unfair charges of cancellation fee to customer

Address:Mumbai City, Maharashtra, 400012
Website:www.swiggy.com

This is regarding delivery order number [protected] in parel, mumbai.
Order placed at 7:00 pm on 01.09.2018. Order canceled by swiggy delivery person mr rizwan patel at 7:40 pm citing not finding address, even though address is properly mentioned on the website.
Also mr rizwan talked rudely on phone with me.
Till date 50+ deliveries have been delivered successfully at this address.
However delivery canceled by...
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K
Kshitij Shekhar
from Bengaluru, Karnataka
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prank call by swiggy workers

Address:560032

Just today, i had received a call from some bloody lowlife # from your company trying to play around with me. The phone was passed on to others and they kept laughing and asking for my address and bank account details.
I am a resident of bangalore and am shocked with the atrocious behaviour of your employees.
The number was swiggy's helpline number :
+91 [protected]
I have attached a screenshot of the call details....
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Pampa Bhattacharyya
from Kolkata, West Bengal
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not getting the delivery of my food

I ordered food from chowman through swiggy on 31st august, 2018. At around 10:18 pm i received a call from a phone number [protected] which lasted for only 20 secs and cut off as i tried to receive the call. There was no information that the call was from swiggy. I called this number four times from 10:56pm to 11:43pm. Every time i got the same response that "the number is incorrect. Please check the number." while checking the phone i...
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Address:400701

Hello there.
we ordered food on swiggy from restaurant named Indian zaika which is in Airoli navi mumbai, Maharashtra.but eating the food my brother got sick.so to verify things I went to check the restaurant but the address i went to throw me out of cliff.there is no such kind of restaurant existed.there is another restaurant named sai Leela.
so basically there is two different name restaurant under one roof and both are registered...
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H
Harman Chawla
from Pune, Maharashtra
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worst delivery executives and worst customer care executives

Address:Pune, Maharashtra, 412207

Issue Description: As usual """worst delivery executive"""" and """""worst support executives""". Delivery boy discussed rudely on call and make fun of me while I shared exact address and location. He was not even close to the location at that time and delivery boy making """fool""" by saying he reached destination location, but the blind executive has not seen his location from the map. Previous also faced the worst experiences by your worst...
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C
chand104
from Hyderabad, Telangana
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refund of my money

Address:Hyderabad, Andhra Pradesh, 500081

This is worst experience with swiggy as follows.
I am here for the refund issue, which has given order as follows.


S. No

Date

Amount in Rs.

ID Numbers of Order

1

19/08/2018

140

[protected]-2

2

19/08/2018

140

[protected]-2

3
br...
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M
Mayank3531
from Bengaluru, Karnataka
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unprofessional swiggy worker

Address:Bangalore, Karnataka, 560043

I wants to lodge a very serious complaint about a swiggy service people. I have given 10 rs coin of valid currency. He is calling me at next day for saying 10 rs is not working at 10 o'clock in night and told to me, he will come to my place to take back a new note. What swiggy is doing? Is 10 rs coin banned by indian govt? You are working and doing business in india only. Just be adhere to rules of india.

Person contact number...
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A
Ashly Vivin Martin Francis
from Chennai, Tamil Nadu
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complained on executive of swiggy name vignesh

Address:Coimbatore, Tamil Nadu, 641045

The executive name VIGNESH who came to deliver the food and the bill was 421 I gave him 500 he said I don’t have change I said I my should bring change he said give me change or return it back then I went in and took 421 for that he said that 1 Rs coin is not valied I said where is the rule like that he says ur not giving tip also never long give me one Rs only then I will go then I called the Swiggy customer care and gave the phone to...
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M
Mrrinal Dev
from Patna, Bihar
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not getting cashback

Address:Mumbai City, Maharashtra

I have ordered from swiggy on 22nd august from the restaurant the delhi zaika, jogeshwari east mumbai and have paid the respective amount of rs 416 through amazon pay balance. As mentioned in swiggy's app, there is a 40% cashback amount if the payment has been made through amazon pay balance, which i did. But the worst thing is that i haven't received the cashback till now. Its been more than five days and i have also contacted amazon guys...
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S
Subham Sathupalli
from Hyderabad, Telangana
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bad quality food -horrible to eat

Address:500032
Website:Swiggy

I ordered food at valued more than 500.I complained against that food on the same day using automated option given by your app.but I dnt get any response from your end.then I had a weird chat with Mr subhadeep(assistance).he told me that he don’t found any option like refund or replace.
I’m not expecting this.i wasted more than 500rupess on an order .I got like this is very bad .Iam expecting refund or replace of same valued food...
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K
kamalika thakurata
from Hyderabad, Telangana
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the food was delivered with allergic items.

Address:500082
Website:www.swiggy.com/hyderabad/restaurants

Dear Team,

This is to inform you that the food delivered today almost lead me to hospital. After mentioning in the special instructions the food was served with peanuts to which I'm allergic.

After which when i tried to consult the swiggy team, Mr. Syed Asad was assisting me on the chat, on which he was bluntly denying any responsibility of swiggy. On the other hand he infact told that the special instructions...
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D
Dimple M Kakar
from Delhi, Delhi
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food quality and missing items

I ordered three time from swiggy in past and my luck all the orderes i received were pathetic.
I m sure u guys meant only to loot money from customers.

Its difficult to reach u for previous orders for follow ups
And chat is so hell time taking
I ordered pizza and coke from dom's pizza
I did not receive coke with my pizza anf pizza received was cold as ice

Do u think customer is paying...
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