Swiggy Complaints & Reviews

I had placed an order through Swiggy at 1.30 in the night from pizza hut. I waited but I wasn't able to see any movement on the order though it said it had been picked up. I eventually assumed that it had been canceled or was unable to be delivered because it had happened to me before, again during midnight.
Since I never received any call from Swiggy or from the delivery partner I thought there was some issue because otherwise...

Sorry I am so sorry sorry I am so sorry
Hello sir please help me
My de id 2192328
Galat language se baat kiya tha iske liye I m sorry ab se Aisa nahin hoga aage se Aisa nahin hoga I am really really sorry please maaf kar dijiye Mera ID open kar dijiye Mera Idea active kar dijiye main bhi ID number 219 2328...

I order a combo and it’s not in a good condition so I just request to take back all the things but they are not taking all and refunding me 50 rs. It’s like give one good thing to sale offer combo with damage items and sale one with attractive price....

Date:12/02/2023

My swiggy order #[protected]

They are serving food inside a plate which has an advertisement of tobacco patient being shown with cancer which is so gross. It was so pathetic to see the food plating, would make anyone puke. Even after attaching photos, their support is telling me that photos aren’t a proof of the same. Please look into it before i have to involve FSSAI into this....

This is the second time I’m facing this issue. Swiggy delivered food late and also not giving any kind of compensation in return. I’ve attached the screenshot for your reference-
* Chat with Swiggy rep
* Order details
- Order Placed on 3:29pm
- Estimated delivery time was 34 mins
- Order Received on 4:14pm
Chat rep didn’t help me also disconnected the chat without resolving my issue....

On 12/02/2023, 12.15 pm I ordered Butter naan and other side dishes.
While opening the parcel it is observed that main dish was missing.
I called the man who delivered the parcel he told he was not responsible and asked me to call the customer service, customer care told that I am lucky and I am eligible for 30 rupees coupon since one item was missed. I was really hungry and the people in swiggy were playing like anything.br...

Please note for above order made for Biriyani Life restaurant, one item missing which Mango Cheese Cake Sundae. I have been trying repeatedly to contact both Swiggy customer care and Biriyani life but without success. Both of the nos. are not available. Please do the needful asap

Regards
Tandrima roy...

Ordered food on 9-feb-23. Delivery boy was standing at the wrong location and refused to come to the correct address. Told him that I am cancelling the order on which he started throwing expletives. I wonder, what would have happened if the phone was answered by a female member of the family ? Not sure if at all, any action will be taken by swiggy in this regard....

Ordered a sadnwich and a toastie from subway on 7/2/2023.
Recieved the sandwich but the toastie was missing. Chatted with swiggy, they asked me to mail them. I did, and after 24 hours, the said "evidence shared with us doesn't match with the claim raised; hence unable to close the dispute in your favor."

Basically, Lost 120 rupees, and would like to be refunded the same.
request number:
17920573
order...

The idly which I got delivered was not at all fresh, we were not able to eat that, which they are charging for 125 and still cannot provide customer a good standard food. I raised a complaint to Swiggy and they responded below
“I see that you raised a complaint regarding the quality of the food you received. Since the restaurant is solely responsible for the quality/preparation of their dishes, I'm afraid we won't be able to compensate...

I am unable to log in to my account. A message says number was used in the last six months. Reinstalling does not work either....

I placed an order on 18 Oct with one of the restaurant which the restaurant didn't confirm for some time. After calling customer support they tried to reach the restaurant but no one answered the call at restaurant. I couldnt wait any longer so I asked them to cancel the order. Now on my next order I am getting a cancellation charge of 869 for no reason. Need it removed....

After 2 hours of me placing an order, customer calls and asks me to cancel and promises me of a compensation along with the refund. After I accept to cancel they rejects of giving any compensation....

I ordered an Oreo milkshake from Swiggy- order no:[protected]
The shake was not just poorly packed but also had an unwanted hazardous object that I had proof of. I provided the same through mail but the response was pathetically disappointing. I am unable to upload it here due to the size limitation...

This is very dissapointing that i have cheated i just received the order of 33 rs and after which when i complaint they just keept my chats on hold i want my refund amount and tlk to an agent rgently my order no. was #[protected]...

I ordered my food at swiggy but ordered item is not delivered and irresponsive...

I had ordered food at swiggy and it is not delivered yet...

My swiggy order I'd: ORDER #[protected] ordered from Vasista's Sri Lakshmi.
I ordered from swiggy on 21/01/2023, where i totally ordered 2 item 1qty Chicken Fried Piece Biryani, 1qty South Indian Thali. Where i received only 1qty Chicken Fried Piece Biryani alone, when i contacted swiggy regarding this, they said they will investigate and will resolve, Then I contacted Vasista's Sri Lakshmi via phone, they said check with Swiggy for...

Per order income is very low payout is very low I am asking the centre I choose bike id he makes me cycle I think I don't this company is fraud employees is very good nature but I don't know what is this how is this I am confused only my rate card is low per order income and swiggy blocked my id permanent please activate my id swiggy de id 2287284...

Maine aapni id kisi aur ko di thi kyu ki vo garib tha uske paas koi kaam nhi tha mai bhi bimaar ho gya tha maine usko kuch din id chlane ke liye de di id mujhe nhi pta tha aisa krne se id block ho jaati hai mujhe English nhi aati hai I am sorry for conversation in Hindi swiggy ne meri id permanent block kr Diya hai mai aapni galti maanta hu mai is baat ke liye sharminda hu meri id activate krdi jaaye aage se ye sb nhi hoga de id 2287284 swiggy...