Claimed

Swiggy Complaints & Reviews

1
Last updated May 7, 2024
Complaints 5052
Resolved
645
Unresolved
4407
Quick Links
Statistics
Share
Contacts

File a complaint to Swiggy

Having problems with Swiggy?

File a complaint and get it resolved by Swiggy customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Swiggy
Customer Service Contacts

Swiggy Phone Numbers

Phone
+91 80 6746 6791
1516
872
View all Swiggy contacts

Swiggy Website

Swiggy Head Office Address

Tower D, 9th Floor, IBC Knowledge Park, Bannerghatta Road
Bengaluru
Bangalore District
Karnataka
India
560029

Swiggy reviews & complaints page 27

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
Mr.K.Roy
from Kolkata, West Bengal
Jan 8, 2023
Report
Copy

Super zone close

Address:Birati, shibachal,PS Nimta, Kol- 700051

Dear Support,
I'am requesting many time through google form for close my super zone in my swiggy de id, But till now no any update provided me so please added super zone in my id due to many suffering for long distance order under 10km in cycle how can they give me such a long distance in cycle and earning issaue.

MY REGISTER NUMBER-[protected]
SWIGGY DE ID- 2077673...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Flash Fitness Studio 108 Vandikkara Street Chalai Bazar, City union bank,second floor

I have ordered my food today at 10:14 am but they have given the reply at 10:50am that the food ordered was nt available, what a irresponsible answer, My kids were suffered of hungry nearly 50 minutes, is it swiggys customer relationship maintaining ah?...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Gopal0777
Jan 7, 2023
Report
Copy

Deactivated my account

Iam working in as a delivery partner past 6 months now my account was deactivated permanently i have not done anything the customer only said to do that I followed only the customer instruction please help mee...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bhaskar90
from Lucknow, Uttar Pradesh
Jan 6, 2023
Jan 6, 2023
This thread was updated on Jan 6, 2023
Report
Copy

Swiggy canceled the order after 20-30 minutes after order accepted by them and not providing any compensation.

I have ordered "Cholla kulcha" from lunch box and swiggy had accepted my order : order number :[protected],
After waiting of 20-30 minutes Swiggy canceled the order by claiming that order is out of order at vendor side.
As per there cancellation policy if any user cancel the order then Swiggy will take all 100% money even after 1 minute only,
but if Swiggy cancelled the order there is no compensation policy .
then...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
Divya Joy
from Hassan, Karnataka
Jan 5, 2023
Jan 6, 2023
This thread was updated on Jan 6, 2023
Report
Copy

Missing and damaged items

Address:Bangalore

I had ordered some grocery items and some items were missing and some damaged. When I contacted customer care on the swiggy app they say sorry and it will be handed over to some team but nothing happens coz this is jit my first experience... They are fraud...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sachinsavailable
Jan 5, 2023
Jan 7, 2023
This thread was updated on Jan 7, 2023
Report
Copy

Charging wrong prices

Dear Swiggy, I ordered some panjiri two times today as is visible in the screenshot below. Soggy charged me basic [protected]@Rs 1450. When I checked at the restaurant the basic selling price is Rs 1160 . I am shocked how is Swiggy charging Rs 300 extra as base price....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
V
vaibhav bubna
Jan 5, 2023
Report
Copy

Phenyl kind of smell in milk products

Address:Delhi krishna nagar

I am a frequent buyer of groceries from Swiggy Instamart. I have logged a complaint to Swiggy few months back that the milk smells like phenyl a lot of times. at the same time when I buy the same Amul milk from outside it does the smell like this. I made a complaint to maintain hygiene in their store where they keep these groceries but have not received any positive response on the issue yet. Today itself I asked them to resolve this hygiene...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rattanshah
from New Delhi, Delhi
Jan 5, 2023
Report
Copy

Nutraj walnut inshell 1 kg

Address:276-D, pocket-C, mayur vihar phase-2, delhi 110091

Yesterday I bought the above mentioned product and after opening i found its stale and not smelling good and the taste is also not good....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sarkar@R123
from Guwahati, Assam
Jan 5, 2023
Report
Copy

De I'd temporarily deactivated

Address:Guwahati

Please actually my id I request sir...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
Yrao
from Malkajgiri, Telangana
Jan 4, 2023
Report
Copy

Did not get roti

Website:Swiggy.com

They did not give roti...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
LalitaLalita
Jan 4, 2023
Jan 4, 2023
This thread was updated on Jan 4, 2023
Report
Copy

Kharab khana baje, refund nahi diye

My order number was[protected], khana khrab tha, hum kha nhi ske, usme se bdboo aa rhi thi or company ko jb mene complain kri to 6-8 hours wait krne bola, swiggy ne na hi khana vapis krwaya na hi koi refund diya, mujhe mera refund dilwaya jaye...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
vinitaA08
from Gurugram, Haryana
Jan 2, 2023
Report
Copy

Refund for 2 orders

I have placed two orders from Swiggy on 31st Dec 2022.
1) Order of Rs 726, order has been cancelled by swiggy & they have confirmed that refund has been completed & payment has been credited to the account but as per the statement attached no refund has been received. I would request swiggy to credit the amount as soon as possible.

2) Order of Rs 1093, Order has been placed by swiggy amount has been deducted but order...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nona7856
from New Delhi, Delhi
Jan 1, 2023
Report
Copy

Paid for alcohol not delivered

Ordered online liquor in swiggy. Did not deliver. Refused refund....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nona7856
from New Delhi, Delhi
Jan 1, 2023
Report
Copy

Alcohol delivery not done

Ordered online liquor in swiggy and did not deliver. Payment done in advance and liquor shop say they have received back the parcel. Swiggy refuses to refund the amount and not ready to give the product even if we take the delivery by self....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sarthak Barot
from New Delhi, Delhi
Jan 1, 2023
Report
Copy

Money deducted but order wasn't placed

I have placed an order on swiggy and paid using my upi id but my money got deducted and my order wasn't placed. my registered phone no is [protected] please look into the problem. ping me on my email id [protected]@gmail.com for further updates....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Santhosh24
from Mumbai, Maharashtra
Jan 1, 2023
Jan 4, 2023
This thread was updated on Jan 4, 2023
Report
Copy

Someone using my mail id for swiggy

Hello,
Someone from Pondicherry is using my email id to order food from Swiggy. I am regularly getting the order summary from Swiggy. I have been using this mail id for the past 8 years. Since the order summary did not contain any phone number, I could not contact the other person who also has the same name Santhosh. Recent order no I received from Swiggy[protected]....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
J
Jahnvi pandey
Jan 1, 2023
Report
Copy

Food spillage issue

I never find swiggy as supportivs as zomato Or any other food delivery app so I searched for the other options to raise a complaint against my issue with food I ordered today. I ordered a pizza and received in very poor condition so I wanted to contact swiggy help support but all I found is a chat section with some templates and no response even after promising that they will get connected within 6-8 hrs. Now where should I go to file a complaint....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sumit09876543
from New Delhi, Delhi
Jan 1, 2023
Report
Copy

Wrong order delivered twice and no resolution.

First I ordered crispy chicken momos and mutton club sandwitch, but I received Veg crispy momos and chicken soup which was a waste for me. Then they replaced only Sandwich with soup, and again I got another order. I contacted customer support and the agent asked me to wait and she'll be transferring the call to her supervisor and disconnected it, then other agent came and did the same, tried further contact but unable to get anyone....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sebby
from Indore, Madhya Pradesh
Dec 29, 2022
Report
Copy

Missing order item want refund

Order no[protected]
One items of Rs. 57 was missing now swiggy deny to give refund for it....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ayush1233
Dec 28, 2022
Dec 29, 2022
This thread was updated on Dec 29, 2022
Report
Copy

I am complaining for my missing order

I have ordered from swiggy instamart but i have not received 2 item that is ashirvad ghee and surf Excel detergent 2kg and swiggy told me that they were unable to refund my money.please refund my money...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy