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Swiggy Complaints & Reviews

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Last updated May 7, 2024
Complaints 5052
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645
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Swiggy reviews & complaints page 22

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D
deepticham
from Gurugram, Haryana
Mar 8, 2023
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Expired/bad quality product delivered

Address:Gurugram

Order date 8 March 2023 - Order ID [protected] - Bad quality product delivered - INR 160

Order ID [protected] - expired mother diary curd two packet - INR 68

When we contacted customer care for aforesaid expired/bad quality products, they said they can’t help about it and they can’t replace/refund the amount. This is strange they deliver bad quality/expired product and don’t even refund/replace....
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Address:Delhi NCR, Gurgaon, Haryana

Order date 8 March 2023 - Order ID [protected] - Bad quality product delivered - INR 160

Order ID [protected] - mother diary curd two packet - INR 68...
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S
Simranbelani
from Pune, Maharashtra
Mar 7, 2023
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Refund not received - swiggy.

Order number[protected]
Ph no. [protected]

I cancelled the order at very initial stage but entire amount deducted as cancellation charge. No help received from swiggy live agent. Pls initiate refund...
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Kaleeswaran N
from Saint Thomas Mount, Tamil Nadu
Mar 6, 2023
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Expired product delivered

This complaint is Reg order[protected]. I have ordered for an ice cream and it tasted bitter. Immediately I have seen mfg date and it was 10.t months old and was nearing shelf life in the next 15 days. Immediately I have raised complaint in swiggy with screenshot. But even though swiggy accepts that it's pretty old product it argues that it is within shelf life. I tried educating them that shelf life is good only for products where storage...
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A
Astral_Runner
from Kolkata, West Bengal
Mar 6, 2023
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Chocolate Momo

Ordered Chocolate momo and received it in awful condition... The outside layer was extremely hardened and it smelled of medicines... It seems as if it was made long ago and frozen for a long time... Could not eat at all! My money has been wasted completely! Immediate refund needed!...
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C
chitharth muthu
from Puducherry, Puducherry
Mar 6, 2023
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Activate my ID

I want to work at this so I can live what I dream of or I would have die my family is going through a lot of problems I have to work 1433605...
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C
chitharth muthu
from Puducherry, Puducherry
Mar 6, 2023
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Reactivate my ID

I want to make money by this job so I can live what I dream of or there is no choice but to die so please activate my ID...
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T
Tanvi Panwar
from Delhi, Delhi
Mar 5, 2023
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Cancelled my order and tried to deliver my order at an incorrect place

Website:www.swiggy.com

So, yesterday I ordered a Birthday cake from Consent Cakes(Munirka) on date[protected] from SWIGGY. I entered the correct address (JANAKPURI). However, their customer care and delivery partner told me that I typed my residential address for delivery and went to Chhattarpur (My residential address) and not to the correct address which should be (Janakpuri). I even have the proof of everything in screenshots with me. But they are denying. Later...
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Order ID #[protected]

I ordered lunch from Swiggy on 26 Feb 2023, First time the order was not successful in swiggy app though Swiggy took my money INR 1032/-. It was a successful GPay transaction.
When I tried second time, the order was placed successfully; once again, I had to pay INR 1032/- assuming I will get back my first transaction.

Now, Swiggy is not ready to pay back my money for my first transaction...
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8
8360368814
Mar 4, 2023
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Harassment complaint

Dear Sir/mam

All the time i get unnecessary calls and messages from your company for joining.I am cut the call Many times but they harassing me again and again kindly please resolve my isssue ASAP.I am Mentally harass by your company by get unnecessary calls from your company...
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K
from Hyderabad, Telangana
Mar 3, 2023
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Order #136804924418049 - Wrong items received in instamart

Hello Team,

The above order I have placed from instamart, placed cornitos and Goldflake king 2 packs, but I received wrong items.

Please check attached images for reference and do needful.

Regards
Satya...
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P
Preety Jha
Mar 2, 2023
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Got a non veg food when I ordered a veg food

Address:Kakinada

I ordered veg Paneer biryani yesternight
from Swiggy (RR durbar restaurant) and I got a chicken curry along with that...I am pure vegetarian and I ate that curry thinking it as a veg curry.Then I came to know that it's non veg by my friend.My religious sentiments got hurt.
So, i kindly request you to look into the problem and compensate for the same.
Order id #[protected]...
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B
Bhawna Wadhwa
Feb 28, 2023
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Unable to login swiggy account

I am unable to login to swiggy application with my registered mobile number [protected]

Getting an error message as a mobile number has already been used in the last 6 months.

All my payment methods are registered with this number and having a swiggy one membership and I have tried uninstalling and reinstalling swiggy app and even I have performed factory data reset on my phone still the issue is same
br...
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A
abhisheksri523
from Noida, Uttar Pradesh
Feb 28, 2023
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Illegal transaction by fraud swiggy user

Address:Noida

There were two fraud transactions made from my paytm wallet by another fraud swiggy user.
No OTP received on my mobile and money got deducted.

Kindly look into the matter for refund.

Unauthorized transaction:
Your swiggy & Paytm mobile number : [protected]
Transaction ID / RRN:[protected] & [protected] (file attached)
Transaction date: 28th Jan'23
Transaction Amount: Rs....
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S
Shivakumar Chidurala
Feb 27, 2023
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I am not receiving payouts

Website:Www.swiggy.com

My ID 2399776 single day also not received payouts I am working on 19th Feb
And also refer friend bonus amout on 26th Feb also not receiving yet pls resolve problems...
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D
DanielArunkumar
from Bengaluru, Karnataka
Feb 27, 2023
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Cheating person

[protected]
Vinod
This person is cheating people and asking money and makeing abuse bad words with on me will ordering food on Saturday...please see his profile and make good decisions
** I WILL TRUST and I am waiting for good reply

*Because this type of stupid fellow taking advantage and cheating people's by talking...
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N
Nishad020903
Feb 26, 2023
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Not initiating refunds for missing items

I ordered 8 items and 1 item was missing. I got solution as an appologise mail. That are telling that they will take care for future orders. How swiggy can expect future orders from me? I need ma immediate refund for the missing item....
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Address:d-23, ivt estate, wagholi pune

Food not delevered, want my money back, and apply some panalty for not getting proper food at night...
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R
reavhajay1
from Navi Mumbai, Maharashtra
Feb 25, 2023
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Package delivery 25/02/2023

I had ordered for icecream on 25/02/2023 11:40pm. I received a call from the call centre, the delivery boy is unable to connect my number, but the call centre is able to dial my number, even after explaining my complete address the delivery was not done, i asked the call centre person to cancel the order and refund my money to which the person denied, neither he was ready to share the escalation matrix for swiggy. Neither i received the order...
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L
Lawu
Feb 25, 2023
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Items missing from order panipuri missing

Address:Mumbai
Website:www.swiggy.com

I placed order for dahi bhalla papdi chat and panipuri through swiggy on 20th feb. item from panipuri was missing (sweet chatni). i raised this issue to cs teamnif swiggy tgat agent said next time mention what you kike in your ordrr whike placing the ordrr. my qts to him was sweet chatni and pani comes by defualt when you order panipuri. i demanded Rs72 complete refund for panipuri which they are not giving...
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