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Swiggy Complaints & Reviews

www.swiggy.com
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Updated: Apr 9, 2026
Complaints 5241
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659
Unresolved
4582
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Swiggy reviews & complaints page 20

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R
Rimple dhiman
Aug 1, 2023
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Address: Punjab.chandighar.kharar
Website: I'd temporarily deactivated please I'd open krdo chla do I'd 2385372

I'd temporarily deactivated please I'd open krdo chla do I'd sir 2385372
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    C
    chhotu kumar
    from Patna, Bihar
    Jul 31, 2023
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    Address: Swiggy PATNA

    Hello sir I am swiggy delivery boy so please helpe me
    My I'd is deactivated few ago 9month so please reactivate my DE ID 623887
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      S
      Suresh Thotakura
      Jul 27, 2023
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      Hi, We ordered 2 waffles from the Belgian Waffles co in Ongole (Order Number:[protected] but was delivered only 1 waffle
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        A
        Archana Purvin Panwala
        Jul 26, 2023
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        Address: Taste Of Bhagwati, Ghod Dod Road, Surat

        Coffee was made by Stale/spoiled Milk
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          S
          Sd@1286
          from Gurugram, Haryana
          Jul 26, 2023
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          My order was placed on 25th July 2023 at 9:48 pm which was never delivered. When i asked the support team they kept transferring to senior executives who couldn’t reach the delivery boy. Then i was told by swiggy to get in touch with the delivery partner even though they couldn’t reach him. Then for two hours they were unable to resolve my issue, provide my order and refused to give refund. Instead i was advised to cancel my order with a 100% cancellation fee. Swiggy has the most incompetent staff, pathetic service, horrible delivery boys who only screw valued customers of their money and in return provide them with undelivered goods, unnecessary harassment and inefficient team from top to bottom to address any issue. Blinkit is way better with prompt service and support. This is by far my worst experience with Swiggy-Instamart
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            S
            Swati sonar
            Jul 25, 2023
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            I have placed order at 7.42pm and order is not yet delivered. My kid is hungry..why do u take orders i[censored]r not on time????
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              V
              vjk34
              from Navi Mumbai, Maharashtra
              Jul 25, 2023
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              Swiggy genie selected wrong address on map so refund money

              I ordered pickup-drop from swiggy genie, the parcel collected correctly, however, even after selecting correct drop address on app, app picked wrong location on map though in written address was also there, swiggy person went to wrong address and i had already paid money on portal, but due to wrong location drop, i had to again pay to swiggy person from wrong address to correct address so refund my money.
              orderid:[protected]br...
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              P
              Pkgoenka
              from Kolkata, West Bengal
              Jul 25, 2023
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              Website: Swiggy

              Vide order no[protected] I ordered Vegetarian Schezwan Rice from The Tibetan Flavours, China Park, Kolkata through Swiggy but received Chicken Schezwan Rice, swiggy very rudely refuse to escalate the issue.
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                P
                Pavan@143
                Jul 24, 2023
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                Please activate my swiggy delivery partner account I FORGOT MY DE ID

                My registered mobile no [protected]

                City hyderabad
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                  O
                  [email protected]
                  from Hyderabad, Telangana
                  Jul 23, 2023
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                  Hi Sir/ madam,

                  I was ordered Chicken Handi Special Biryani. I was received only Biryani rice and no chicken pieces. I was given complaint to Swiggy in their portal. They simply closed the complaint with the remarks as order was delivered.

                  Please do the needful for the negligence and take serious action on Swiggy.

                  Order ID:[protected]
                  Qty: 1
                  Item ordered: Chicken Handi Special Biryani
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                    S
                    Shanu ayitha
                    Jul 23, 2023
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                    Address: Hyderabad

                    I have ordered 1 plate chapathi and 1 uttapam for my parents but got only uttappam and chappati curry, chappathi is missing. I have raised a complaint immediately after 6 hours i got the reply as we are sorry for the inconvince and giving the refund of 30/-. I don't know whether they are favor a customer by giving a penny in the order. i have drafted another mail stating I don't want 30/- give me full refund they simply replied we will share this feedback to the all involved team.

                    My order id is[protected]
                    Complaint request number is 19356607.
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                      P
                      phani940
                      from Chennai, Tamil Nadu
                      Jul 22, 2023
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                      I have recently placed an order in Swiggy for 2937 rupees which included multiple items. Of these they did not deliver paneer butter masala and veg biryani. I have requested them to refund the money for the items they didn’t deliver. They are refusing to refund my money. Missing some items in order not only spoiled our team lunch meet with someu people not getting food but also mental agony for charging me unfair way. This amounts to cheating by taking bulk order and missing few items in it deliberately. May be this is new kind of scam Swiggy is doing along with partner restaurants.

                      My order No:[protected]
                      Ordered on:[protected]
                      Restaurant name: Zaitoon
                      Missing items: veg biryani and paneer butter masala.

                      Kindly resolve the issue and refund the hard earned money
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                        V
                        vickyb705
                        from Bengaluru, Karnataka
                        Jul 19, 2023
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                        Address: Basngalore

                        Swiggy delivered stale food. I ordered 5 quantities of Rabdi ( Sweet) yesterday and they delivered completely stale and stinking food. My wife had her Tuesday fasting and this sort of experience was really pathetic. When I complained Swiggy, they just said sorry and we cannot refund for the items. I dont need their sorry But I need refund of my hard earned money. Please help me with the full refund of my 318/- Rupees.
                        Order #[protected]

                        Regards,
                        Vaibhav
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                          V
                          vickyb705
                          from Bengaluru, Karnataka
                          Jul 19, 2023
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                          Address: Bangalore

                          Hi Team,

                          I ordered 5 Quantities of food item ( Rabdi) on July 18th 2023. As soon as we opened the packet of sweet it was tasting so badly and stinking. I ordered Rabdi because my wife had her fasting on Tuesday, and this was really frustrating to have such kind of food delivery. I did raise complaint to swiggy and they straight away denied stating that we cannot process the refund. I never expected such kind of pathetic demonstration of service of swiggy. There are many online food platforms available in the market, but I trusted swiggy for the last 6-7 years. Kindly look into the issue and help me to get the refund of my hard-earned money.
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                            J
                            J.M.Sarma
                            Jul 18, 2023
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                            Address: Hyderabad

                            Date: 17th July 2023
                            Order number[protected]
                            I have ordered cake to my Doctor friend and below are the details. Today morning, I came to know that he has not received. I don't know whom it was delivered. I request you to kindly check and let me know the details.
                            ORDER #[protected]
                            1 Item, Rs.640/-
                            CakeZone, H.No.2-23-269, Plot no 408, HMT Sathavahana Nagar Colony, Hyderabad
                            Order delivery boy KANDI MADHU KUMAR
                            VANILLA EGGLESS CAKE X 1 -500 GMS
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                              B
                              Bhavanishankar D
                              from Chittoor, Andhra Pradesh
                              Jul 18, 2023
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                              Website: www.swiggy.com

                              I have ordered today's lunch from one of restaurant in our surrounding & I received my order I noticed one item is missed in that order. I tried to contact delivery boy but I'm unable to contact him after that ( I contacted restaurant and explained about missed item they said delivery boy missed item here send him and collect order).

                              ( I Sent a mail To Swiggy About This Issue But no response. & I Received Mail Like This. )

                              Swiggy Support
                              Mon, Jul 17, 9:49 PM (10 hours ago)
                              to me

                              Dear Bhavanishankar D,

                              Our Support Representative has indicated that your ticket has been Resolved.

                              If you are not satisfied with the resolution provided, please reply to this email to automatically reopen the ticket.

                              Sincerely,
                              Support Team

                              & My Problem Is Not At ALL Solved. I Know This Is A Petty Case I Can Forget & Go But! If It Is A Bigger Product Or Very Expensive Whom Should I Ask ??. .
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                                A
                                Aditya1017
                                from Katihar, Bihar
                                Jul 17, 2023
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                                Address: Shiv mandir chowk , naya tola

                                I have ordered veg food form swiggy but they gave me non veg food and when asked for replacement or refund, they only agreed for 74 rupees coupon
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                                  A
                                  Aghil C sudheer
                                  Jul 17, 2023
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                                  I ordered my food from KERALA PANOOR restaurant near bellandur, Banglore, and i saw the status that delivery agent took my order and he was in the way in my swiggy app. I waited more than 5hours to get the food still as of writing [ 00.35AM ] the food not delivered and i chat with swiggy agent he did apologise for the incident but i don't want that apologise because my wife waited more than 5hrs for the food and she slept without eating. I want to makesure that entire team get punished .. also i want compensation for this incident because if not raised they'll do this again.
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                                    Y
                                    Yatra customer care helpline number 7318-608-496 all problem solved
                                    Jul 16, 2023
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                                    Resolved

                                    Toll-Free: 091551~49978 (Online complaint

                                    Address: Mumbai

                                    I Have made the payment for swiggy froms Google pay order I'd :[protected] the amount 188 rs is debited but order is not placed....
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                                    H
                                    Hrushikesh Rajendra Sathe
                                    Jul 14, 2023
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                                    I Have made the payment for swiggy from Google pay order I'd :[protected] the amount 188 rs is debited but order is not placed.
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