Swiggy Complaints & Reviews

I live in USA and I am surprised to see a receipt in my mailbox
Not sure if somebody tried to use card or email .
Please ensure this is corrected
I am not the person mentioned in this order ..Never knew anyone with that name ..Here are the order details

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Greetings from Swiggy

Your...

I ordered donut at 9:58 pm ..it's then 10:30 i try to contact delivery partner and restaurant ..they both keep on blaming each other ..then i raised help & support ticket they took it lik 45 min to solve the problem and it was 10:36 pm still my order was not delivered.. i mean you guys giv time to customer and then you delivered so late.. i can understand if you delivered it like 10 mins late but it was lik 1 hour 45 mins to dilever the order.....

Dear Sir,
Order id [protected]
Date[protected]

Order Assign 11:20
Reached pickup location -11:26
Order ready time show -11:29
Order received -12:20
And Delivered order at 12:32

I wait at restaurant atleast 57 min, i resived Coustomer care person call 5 time but not my problem solve, Raise Ticket there without any valid answer there show conversation mark closed order...

I found a small cockroach-like insect and a maggot-like insect in my food... I already had some of the food If something happens to me who will take the liability? I would like you to take strict action...

I am swiggying for more than 3 years. I order food on 24 th March 2023 @ 8:32 with order id ORDER #[protected]. The order was meant to be delivered in 20 mins. Since the delivery patner is moving in wrong direction I tried to call him. The call was picked by some lady and disconnected the phone after asking about the delivery. So I have to chat with help desk and they has given assurance that the food will be delivered in next 20 mins as...

This may be a very basic miss but has increased a lot in the recent time where the online food delivery apps are becoming negligent in getting the orders fulfilled and simply replying to the consumer complains with a generic response stating that you can rate the restaurant if an item is missing or incorrect. But they fail to take any responsibility of the food being delivered by the delivery person.

I have all the details...

Hi,
On mar 5 2023, i orderd food on. swiggy, after so much delay about 40 minutes and swiggy not able to find delivery agent, they asked to cancel the food, so i did so meanwhile i placed new order, but they are charging cancellation charges
after about more than 1 hour they are delivering old food, if i dont took i need to pay cancelation amount, as they asked to cancel and what will i do with old cold food on top of that...

Yesterday i have forgot to logout when our city has been closed for orders at night. In morning everything was fine incentives was credited but at evening message came that money has been deducted for unusual login attemp i requested manager that i forgot to logout but he argued with me and blackmailed me to termination of my account for 4 days please help me...

Hi Team
My swiggy ID is D8111829.
Recently I have resigned and would like to rejoin but could join via Swiggy delivery partner app. Please assist to rejoin with temperory ID...

I would like to report a fraudulent activity on my personal email id associated with your app. My email id, [protected]@gmail.com, has been used by someone else without email verification. To deactivate that I am not able to log in to that account without associated phone number, which I do not know. The fraud person is using my personal mail and name to place orders on your app. As per the invoice, the fraudster’s name and address is AKHILA,...

Dear Sir/Madam:

I have ordered online from a Chinese Restaurant name Chopsticks at Mettuguda, Hyderabad, Telangana

Items Ordered: Price per Swiggy - Actual Restaurant Price
1) Chicken Corn soup 140.00 105.00
2) Shangai soup 168.00 126.00
3) Sing. Ckn Fried Rice 245.00 184.00

Total: 553.00 415.00

Swiggy delivery fee, plus tax extra: 62.15
Total swiggy bill:...

I have placed an order with Order ID #[protected] on Swiggy. I have waited for almost 2 Hours to get my order delivered. Even after waiting for 2 Hours my order was not delivered to me. When I have called directly to the Restaurant they told that my order was already handover to Delivery Boy 45 Minutes earlier. When I have talked to customer care she said we are unable to connect with Delivery Boy.
It means that Delivery Boy assign...

This is in reference to my latest swiggy instamart order #[protected]... the chat service is highly pathetic & noncustomer friendly. Inspite of me waiting for the order for more than 50 minutes, no proactive calling from their side, just to let you know I am a Swiggy One Member, they are taking their privileged members for granted. Blame excuse given that instead of x delivery partner assigned, y delivery partner took my order & never...

I want to change my shift from full time to part time because he gave very low MG in my area that why i cant earned more than 250 with the login time of 9 hours
Its not good for both o[censored]s
I raise a request on swiggy application but he can't hear my voice that why i here to register a complaint
I just want to change my shift from full time to part time that it......

I am from Dindigul.I have placed an order for food on 22bd march 2023 by 1.40 pm.
My delivery partner has picked up my order and he didn't respond to my calls .Soon my order has been cancelled without any prior notice.i have been charged with cancellation fee....

Disappointed by a product refund needed was order two quality of tender coconut event two product also in bad condition getting bad smell can't drink such a water and not received free item also in parcel need resolution over on this...

I just logged in to my friends phone through my contact number in Swiggy.
Now I can't change back to my number as it is showing number already been used in the last 6 months.
I need to get back my Swiggy account. Orelse permenantly delete my account....

So, today (19.03.2023) I ordered a chicken whopper from Burger King via Swiggy. I paid 120 INR as I am a Swiggy One membership holder. The order number is[protected] and had ordered the food before 8:00 PM. This burger was ordered from Burger King outlet of Kavanur, Tamil Nadu. When I opened the package, It was without any box. I have ordered whopper before several times and always there is a outer box and inside there is a burger. But...

ORDER #[protected]
Ordered a big paneer wrap, pizza mac puff, french fries and chocolate shake.
Chocolate shake and pizza mac puff were missing.
And paneer wrap and french fried were cold and stale. I immediately complained to the customer service. They told to resolve the issue within 6 hours. But after 6 hours they closed my complaint. After that i repeatedly complained to swiggy through various platforms but they...

On[protected]. Order No. #[protected]. Order was cancelled against my approval. Its mentioned that address was wrong. Delivery person mentioned that he cant come to my location due to road repair, and the route was provided by Swiggy only. He did not agreed to reach my nearest location that also declined. If any road repair and not able to reach, without my consent order is cancelled. Swiggy can't follow alternate way to reach my order....