Swiggy Complaints & Reviews

I have received expired item from swiggy instamart. Instead of accepting they rejected this. Item is having rotten smell

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In order no[protected] I ordered 12 coffees from A2B worth rs.620 which was not delivered.

I raised complaint in Swiggy app and uploaded photos. I was offered a coupon of rs 130 through chat which I declined and asked to escalate the issue. I was told someone from Swiggy customer care would reach out to me. I did not receive any call

Please settle this undelivered item related payment made in my original payment method.

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I ordered food from MCD and after a while the order was delivered to me but i didn't received the order so i called the delivery person he told me i hanged it outside the gate but it wasn't there so i raised a complaint and after that the support person took me into con call with the delivery person he started telling me come to jamalpur i will show you. What if he comes to my place and starts harrassing my family. He was threatening me literally in front of the support guy and then he disconnected the call. Delivery person name is Rajjab D Shaikh

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Swiggy has been repeatedly not delivering orders after 1.5 hrs as well. On a cll when I asked for a simple escalation to fix this issue as having spoiled food would cost my health. If order is cancelled it's a loss to restaurant. A simple demand supply issues is to be fixed which company is not doing since 6 months.
And harassing over call is another problem 45+ min i was on call and agent didn't even bother to help Or raise an issue.

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With ref. To order no.[protected], dated 30/04/2023.
I ordered a food item from a restaurant using swiggy platform. But they delivered a burnt food which was not edible ( even it was black it colour) so i complaint it on swiggy and shown them the picture to the delivered item also and asked them to either replace it or refund my amount. But they refused to do any of that and said that its not their responsibility if i received bad quality food and they can't do anything about it.
Even I email it on swiggy customer care and on food issues email id But all said the same thing and moreover they said they can't do anything but told me to give a star rating to that restaurant But they will not do anything regarding this issues.

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Address: Madinaguda

Without my permission changing my jone one place to another place so please don't they process for some money i am suffering lot of problems with swiggy...

May 15, 2023

Complaint marked as Resolved

My mobile number is 7702627456 my store is miyapur please

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Website: Swiggy

I have placed an order yesterday but when I received the order 3 paneer patties were missing and I ordered masala cheese khari but what I received was plain khari . Order id[protected] .
When I chatted with swiggy they said they will get back to me in 6-8 hours through email. Today they replied saying that the problem lies with the restaurant so they will not refund any money.
I replied to them that I want refund but they didn't replied till now. I have also attached the email.

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Address: NA PAM MOUT GOUN CHARAIMORIA

Website: Swiggy

If you don't give me the incentive, I won't benefit. Give me incentive

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Address: Delhi ..

Sir meri id abhi tak opne nhi hua hai plz sir meri opne kr dijiye plz mujpe reham kare ..me sach me sir paresan hu sir me apni femliy ko judh bol bol ke aaj meri id opne ho jayegi ..magar koi faida nhi h sir ..kyu ki swiggy support time meri help nhi kr rhe h ..plz sir meri help kr dijiye ...sir aap meri id opne kara dijiye .. depression etna ho rha h sir man to kr rha h ..apne aap ko maar du ..kyu ki mere pe koi or rasta nhi h sir ..plz help me ..sir ..sir me rent me rhata hu sir delhi me ..magar rent ke pese na dene ke kran or jada problem ho rahi hai Sar please meri help kar dijiye main Sach bata raha hun jo maine galti ki thi Sar main use Galti Ke Liye mafi Mangta hun swiggy supporting se...DE id 6269797..
City Delhi ..last working day ...2march

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Address: Noida sector 45 school force India

Sar meri id block kar Diya usne meri galti kuchh bhi nahin hai kabhi galat location Diya agent ke dwara order cancel hua talent Laga Di id block kar diya 🥺🙏

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Address: No.21 Raja shanmuga nagar 9th street

Peyout issue

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I have ordered my food on swiggy on 30/04/2023 and paid via upi online payment and my order was not delivered to me but the status is showing as order delivered.
I tried reaching the agents they arrogantly told me to mail them which i did and they did not responded to me

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I had placed an order which I tried to cancel but they had charged me the the order amount as a cancelation fee. I don’t think that this is how the cancellation of order needs to handled

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Address: Swiggy Pushp Vihar Chirag Delhi

Website: Swiggy care

DE..id...6269797..city name..DELHI...Sar Meri swiggy ID black list ho gaya hai please Sar meri ID ko Open kar dijiye aapki Badi Meherbani Hogi per galti se meri ID black list ho gai hai deliver mark let hone ke Karan main swiggy company se Anurodh karta hun Ki aage se main kabhi bhi Bhool se Galti Nahin karunga kripya mujhe ek bar fir se ki company mauka Dene Ki madad Karen aapka Bada Upkar hoga please help me sir Mere pe kuch bhi Nahin Hai ...

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I ordered early morning and they took more time in delivery than it was s
mentioned so later I canceled it. They mentioned that refund money has a bit issue but it will be done soon.
Later they sent messages that money was refunded but it was added bank into my bank account. Their helpline was if no help. They cheated and stole my money.

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Dear Team

My amazon account has been debited on 10th April for Rs 139 and qon 27th April for Rs 199. However, no order has been placed and comments mentioned in payment "Swiggy business account". I have never registered for any business with Swiggy business account.

I have contacted Amazon and got reply since payment has been initiated by merchant, refund request has to be initiated by Swiggy.

Request help to get my funds back and also want to understand the transactions underwhich my account is being debited regularly.

I have tried to find out some customer care number of swiggy or contact details but unfortunately nothing found.

Regards
Anil Kumar Sharma
[protected]

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I've ordered 4 items from instamart today at 6PM. Delivered in time. But I see only 3 items are there in the package while I'm opening. Missed items cost rs.85. Please refund it or send me the item which is missed. Even in bill they sent has 4 items but didn't received:(heaa

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As I ordered food on swiggy I got less quantity of food and the rice also not cooked properly and not got salad and waste of my total money the food went to the garbage so i raised an issue in swiggy app as I said total issue they are offering me with just 41rs coupon and I did email also till now they are not responding I want to raise complaint against swiggy and I need my money back noww

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I have not received my refund since 27 days.
I have contacted Swiggy customer care and they informed me refund has been issued and i should contact the bank.

I have called the bank branch and no refund has been issued to me on that date.

This is a case of fraud and scam and no refund has been done. Just fooling the customer.

My bank branch is not able to find any pending transactions or refund on my account.

Kindly look into the matter and issue refund.

Order number[protected]
Transaction id[protected]
Amount to be refunded -400

Date of transaction 30/03/2023

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May 9, 2023

Complaint marked as Resolved

Resolved

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On 17th April I got hair in my soup I have already raised complaint 3 times. But I didn't get refund or replacement from the Swiggy because of the my order is not marked as delivered in their system but I given them photo of bill and soup immediately. Its been almost 10 days still I did not received the my money back.

Swiggy Complaints & Reviews

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Swiggy reviews & complaints page 21

I have received expired item and it's having rotten smell

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Item not delivered in order

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Threatened by swiggy delivery person on call

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Repeatedly Delayed delivery resulting in spoiled food

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Burnt ( Black as coal) food was delivered.

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Without my permission changing my jone one place to another place

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Missing items and different item

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Don't get incentive

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Did booklist

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Swiggy food ID delivery partner

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Mahendran

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My order was not delivered and the payment was done

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Cancellation Amount is huge

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My ID temporary deactivate

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Money not refunded and no help

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UNauthorized debit to my amazon account

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One Item not received

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They are not responding to my issue

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Refund not received since 27 days

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Refund or replacement not received

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