Swiggy Complaints & Reviews

I ordered my food from KERALA PANOOR restaurant near bellandur, Banglore, and i saw the status that delivery agent took my order and he was in the way in my swiggy app. I waited more than 5hours to get the food still as of writing [ 00.35AM ] the food not delivered and i chat with swiggy agent he did apologise for the incident but i don't want that apologise because my wife waited more than 5hrs for the food and she slept without eating. I want to makesure that entire team get punished .. also i want compensation for this incident because if not raised they'll do this again.

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Address: Mumbai

I Have made the payment for swiggy froms Google pay order I'd :[protected] the amount 188 rs is debited but order is not placed....

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I Have made the payment for swiggy from Google pay order I'd :[protected] the amount 188 rs is debited but order is not placed.

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My relative was doing deliveries through swiggy delivery application and suddenly his account was deactivated, he is not tech savvy and is really scared because he thinks that he has lost his only source of income.
The incident happened on 14 July 2023
It's our polite request please help ðŸ™ðŸ¼

May 29, 2024

Complaint marked as Resolved

We received a call from Swiggy and they asked for clarification and told us that the profile will be free of any restrictions after a day. Everything has been fine after that.

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Money will be paid by my account but order can't accept.Please do something.
Name-Divyanshu Kumar
Mobile No. -[protected]
Adress-8no, Rishipuram 3, Bhopal, Madhya Pradesh, 462022, India
UPI Ref No.[protected]
Payment through Paytm (by Fedral Bank)

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All food gone out of the box I also complaint against it through app and forwarded email to swiggy issues but no comments plz initiate a refund and look though the matter.

My Order No:[protected]
Siddharth Chopra

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I registered muly complain though app and also forwarded a message to swiggy issues no refund no comments plz provide my refund
My order details
Order No:[protected]
Siddharth Chopra

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Address: Allahabad

Sir please help me my swiggy ID is temporary block I am a rider for swiggy delivery partner please help me my ID active and place support me sir I have problem to the survive money and please sir help me to the active my ID

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Address: Surat, Gujarat

Booked a delivery on July 2, 2023
Order No. #[protected]

Sent a fruit basket and 2100 cash by swiggy geni, the delivery guy delivered the fruit basket but not the money, says the money fell somewhere. And swiggy is doing nothing about it, saying they don't insure the delivery, they only connect the delivery guy with the person who wants things delivered and hold no responsibility if anything goes wrong with the delivery....

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Today I placed an order on swiggy for paratha with chole as choice of dip from Mothers kitchen Vishal Nagar Pune.
This is second time it has happened with this restaurant.
Instead of chole they included plain curd in the parcel.

I contacted swiggy and they have promptly issues me partial refund.
However the reason for this post is to bring it to their attention that such instances are happening repeatedly.
There's something wrong with the way swiggy communicates the order to the restaurant or may be the restaurant executives do not check the order properly.

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Address: Pune

Today i have received damaged mangoes..i asked for replacement and they denied it.white worms are present inside the mangoes

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Address: Shaila Towers - J1/16,1st Floor, Salt Lake Bypass, EP Block, Sector V, Bidhannagar, Kolkata, West Bengal 700091

I'll call swiggy office for this complaint but can't pick up my calls

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Address: Pune - PCMC

I ordered grossary from Swiggy Instamart worth Rs. 4854/- on date 6th July 2023 and it was prepaid done.
After placing order initially it showed dispatched for delivery, but after sometime the order status in app changed to Delivered which is not the case. We contacted the team via the help option in the app but no one resolved my issue. No refund, no delivery nothing. I even shared the delivery person name but was of no use. The delivery boy didn't come to my address as there is no record of him at the entry gate nor in the myGate app, also nothing in the CCTV camera. The delivery man did a fraud and took all my ordered grossary. Please help to resolve my issue asap and I need a refund, below are the details of the order. Also attached few snaps.
Order no - [protected] - Swiggy Instamart
Delivery person name - Sachin Rajesh Rude.
Order placed from mobile - [protected]

Jul 11, 2023

Updated by vishal_kamath I reached out to the Instamart stores from where my order was dispatched for delivery but was not delivered. There I came to know that the order was returned back to the stores. Attaching the snap of it here. Same I wrote to the swiggy support but still they have the same reply that no refund is possible. Request you to please help me in this.

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vishal_kamath

from Pune, Maharashtra

Jul 24, 2023

Please support me to get the refund, the amount is 4854 rs.

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Website: swiggy

Swiggy guy stole product lied to us took more payment even after complaint didnot receive much help,
got the evidence of him spealing
[protected]
Bijay Kumar behera

the delivery guys name and number

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Hello I ordered 2 box of aloo paratha with curd
. I received uncooked raw aloo paratha with very poor quality. It was like flour dough taste can't even eat 2nd bite of it. Aloo paratha was not Cooked it was uncooked and raw.

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Address: Jabalpur

I ordered a Thali From swiggy. I found an insect inside my food. This kind o[censored]nhygienic services is not expected by swiggy. I need compensation for all this mental agony.
When i complained the same to swiggy. They provided half the amount of the thali as refund. I need full refund and compensation for this health carelessness.

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Hi my order I'd is[protected] and I've ordered dosa from body power restaurant and the restaurant contacted me and said that dosa was not available and asked me whether I need any other items! I've opted for paneer rice but the ordered was some veg rice with paneer fry and dal this panner fry was partially cooked and i can't even eat two from that and the shake I've ordered was too missing from that and I've made a complaint immediately but the swiggy chat box hasn't responded properly. I will include images for your reference and please resolve my query as soon as possible. Thank you.

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We ordered for 4 bowls from fresh menu
So each item costed Rs 123 and the total for 4 bowls were Rs 567 and we received only one bowl.
So we went to the help section for Swiggy and they asked me send an email, so we sent and they just asked for details like order number and images
So we sent and now we aren’t receiving any message from them
It’s a scam
If there’s no more action I’m gonna make this public through social media!!

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Address: pune

I was hungry and booked order at 1.56 pm afternoon on 27.06.2023. I was waiting for order since then till evening 6 pm. called delivery agent atleat 10 times he didn't picked my calls. when talked with customer care they were helpless. when I checked status today it is showing delivered at 5.39 hours in morning on 28.06.2023. The address where it was supposed to be delivered is office address and how they delivered it god only knows. I haven't received call neither got refund for the order. thank you swiggy for such a customer centric approach.

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Address: Bandra West

We were hungry and ordered pizza through Swiggy at 7:32 on 25-06-23. The commitment was 30 min. The order arrives at 10:52 almost 3+ hours later. There was no response from them. Contacting the stores provided nobody picking up. We finally had to go out for dinner and our guests left. it was an awkward situation. We went outside to have dinner around 9:00pm and came back at 10:30. When we checked we find that the pizza guy has left and reaches us at 11:52. We sent him back. Within few min the payment was approved for refund

Their commitment showed 30 mins. They have not fulfilled their commitment as per the rules.

Swiggy Complaints & Reviews

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Swiggy reviews & complaints page 21

Delivery | My food is not delivered | 5hours

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Toll-Free: 091551~49978 (Online complaint

Money debited from account order not placed

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Swiggy delivery Account deactivated without any proper problem

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Money will be paid but order can't accept

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Spillage issue all curry out

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Spillage issue all food gone out of the box

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Swiggy ID temporary blocked

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Swiggy Genie delivery guy stole my goods

Incomplete order delivered - repeat instance

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Worst quality mangoes

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I change my IFSC code in swiggy delivery partner app

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Prepaid order not delivered

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Swiggy guy stole product after payment

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Regarding poor raw uncooked food

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Insect inside food

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Order was completely misplaced and there's no reply from swiggy side

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Food not there

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Order not delivered

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Pizza Order reaches after 3 hours

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