Swiggy Complaints & Reviews

I am a loyal swiggy one customer.
Now many times I have faced things like broken egg, stale and expired items sent, wrong items sent...
Since last few times it's taking long time to get refund for the mistake swiggy made.
Now this time they have really crossed the limit ...on March 17th mrn i placed an instamart order with no.[protected].

I ordered two spinach and received a big bunch of methi.I don't...

My order no is [protected] and I placed an order on 17th march in the morning.
Swiggy sent me methi instead of palak(spinach)...I ordered 2 spinach so they need to refund me 37+20 = Rs 57

I have to throw away this methi which is the wrong product Swiggy sent me as im allergic to it and this is not what i ordered.I dont want it...

I repeatedly wasted lot of time chatting and emailing them and they just...

Ordered cheese dosa for dinner from Madurai Idly Shop, waited for an hour for food and then I get spoilt potato in dosa. Horrible experience, how does these restaurants get lisence I wonder. They should be ashamed of themselves. They are deliberately sending spoilt food to customers and they just get away with it. Swiggy on the other hand just get away with it saying this they will look into it. Swiggy just don't bother about what gets delivered....

I waited for more than 2 hours for the delivery.
Why offer midnight deliveries when you can't even fulfill it
Deeply disappointed...

My my I'd temporarily deactivated i couldn't understand...so please 🙏 🙏 activate my I'd.i want to start my duty...

I've given right location. Delivery partner called me and told me that he is at location. I asked him where are you but he was not telling me his location he was only repeating I'm at location. I rechecked my location and asked help from customer care. He initiated conference call and on call that delivery partner was shouting on me and telling me I delivered order and asked him when I told you that you are not at location then how can you...

Super daily recently changed app name to insanely good and it is maintained by swigy. After migration it stopped daily milk delivery supply.so i request my amount refund to source. It's been more than one month no action taken from them. Pl do the needful...

Its been one hour I didn't recieve my parcel yet...

I had ordered breads on SWIGGY and to my surprise I received food already eaten by someone.I shared the pics with SWIGGY & demanded entire refund of the order which they denied.They are offering coupon of Rs 39/- whereas the bill amount is Rs 197/- .I am attatching pics of the same.Since the food was already eaten by someone I completely disposed it off & informed the same to SWIGGY.Still they are denying the refund.Since issue was completely...

Today I ordered few products from Swiggy Instamart out of it I received rotten potatos, Have raised a complain regarding this and Swing Instamart support completely denying to prove any compensation or return/exchange of product.

This is very bad experience and i think i will not be able to order anything from Swiggy Instamart....

I order items worth 884 rupees and it got marked as delivered by the rider, but it wasn't delivered. Since Swiggy doesn't have a customer service number, I tried to contact them via the Help option in the Instamart Lite app. But it redirected me to the main app of Swiggy, and then it showed an error stating that the page is broken. I then contacted Swiggy customer support via another order from the main app of Swiggy (since I could not contact...

Firstly I received different items and after raising a query in the swiggy app they closed the query saying the image is not clear and write to [protected]@swiggy.in, I was so furious already with different items recieved and after writing back to back emails with images they sent a request #18168563, again there was no response is been three days and still no resolution, this is so pathetic and decided to take it social forums as so l this is becoming...

I have not received refund of Rs 198/- (Rupees One Hundred Ninety Eight only) as per subject line Order ID dt 20 th Feb 2023. I ordered grocery items online from swiggy's instamart for Rs 444/- and paid full money in advance. After confirming the order, Swiggy informs one item worth Rs 198 /- is not in stòck and assured refund innabout 07 days to my bank account.Following are the details..

Order No [protected] dt 20 Feb...

I ordered 2kg biscuits from swiggy worth 440 rupees but received 800 grams.

I raised the concern to their support team and added all the picture proof and after all of the verification, they gave me a food voucher for rupees 78.

From the order, I have lost almost 220+ rupees and also it took my valuable time as well. I had called and mailed multiple times but they are saying that the issue is resolved.
br...

I have place an order through Swiggy Instamart with Order#[protected]

Two items in the order are not consumable due to expiry.

Item1: 24 Mantra Organic Unrefined Safflower Oil
Expiry date - 02.03.2023 (Item already expired)

Item2: Kissan Juice Mango Squash
Packaging date - 27.04.2022

Allaching the images of the product with this mail....

I have received my order and one of the items was found missing.
Missing item details:
Kissan Juicy Orange Squash
Please deliver the same.

I raised complaint on Swiggy Instamart and they suggested to email on their registered email and they have not taken any action.

I certainly understand your concern and apologize for the unpleasant experience that you went through with your last order....

I had placed an order on 7th March 2023 at 9:03 PM from Royal India Restaurant (Salt Lake). Swiggy Order ID[protected] amounting to Rs. 835.

However, due to a sudden medical emergency at my home, we had to rush to the hospital and as such I had to cancel the order at around 9:17 PM while I was on the way to the hospital.

I reached out to the customer executive and also further to a senior executive via chat...

Hi sir, yesterday (8/3/23) i ordered food in raghavendra tifiins through swiggy
app i received worst food and there no restaurent bill also and that food is not from raghavendra tiffins that food from road side tiffins i complaint to swiggy they said we cant do anything you just give feedback to the restaurent please take action on swiggy...

My order[protected] was delivered and more than half of the items are missing.
1 Lassi and 1 Mawa bati are missing from the order.

Also the delivery partner refused to give me the bill upon delivery.
I have a video camera at my front door. Let me know if you need any evidence to support my claim....

I had placed an order on 1st March on Swiggy through UPI in the amount of 2491 INR and it got failed but money was deducted from my account.

I immediately had a chat with Swiggy customer service agent, and they said it will happen in 2 hours, but it didn't happen.

Today is 8th March and I still did not receive the refund. in last 7 days I had chat with 6 Chat agents and 3 emails sent to [protected]@swiggy.in with...