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Swiggy Complaints & Reviews

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Last updated May 7, 2024
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Swiggy reviews & complaints page 23

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L
Lawu
Feb 25, 2023
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Items missing from order panipuri

Address:Mumbai
Website:www.swiggy.com

I placed order on 20th feb for panipuri n dahi bhalla papdi trough swiggy. when i receuved the order i saw panipuri items was missing (sweet chatni). when i raised this complaint to swigy support that agent said next time when you order kindly put note in the ms section to hotel. my qts here was when you order panipuri sweet chatni comes by defualt. i have been denanding full refund of Rs.72 for this order which m not getting....
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S
Saraswathi N
Feb 25, 2023
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Aavin price higher than MRP

Address:Swiggy

Since last month aavin milk blue sachet costs Rs 24 against the MRP of Rs 20. I have ordered last 4-5 times with that revised price Ie Rs 24. I raised a complaint with swiggy team to refund my amount I have paid in excess but till now no response...
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A
Anipadwal
from Mumbai, Maharashtra
Feb 24, 2023
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Shift and zone

My I'd 2307391
Add the my old zone vashi navi mumbai
Name-aniket padwal
Timing-7pm to 12am
Please urgent my shift time and zone changes...
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A
Aniket padwal
from Mumbai, Maharashtra
Feb 24, 2023
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Change the shift and zone

2month try swiggy connect from but no resolved my shift time changes, , ,
My I'd 2307391
New Zone-vashi navi mumbai
Name-aniket padwal
Timing- 7pm to 12
Please urgent my shift time and my zone...
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Sharmila Nair
from Bengaluru, Karnataka
Feb 24, 2023
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Wrong delivery of one of the items out of the full order

Order#[protected].
1. Wrong delivery of the product done after waiting for 40mins.

2. On reaching out the customer service immediately with the required photos of the wrong delivery for over 30mins no solution has been offered with asking the customer to reach out via email.

3. The solution at the point of first connect immediately was to check if the right product can be delivered which didn’t...
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S
supacity
from Bengaluru, Karnataka
Feb 23, 2023
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Rude delivery driver

Address:Bangalore

I ordered McDonalds food from Swiggy on Saturday evening, February 18, 2023 in Bangalore. Swiggy Order[protected] from McDonald's. I have done this in the past a few times and there was no problem in delivery. This time the driver called and said he was at the location. Then we found he was one kilometre away. I tried to explain to him how to reach us. There seemed to be some location issue. Each time I tried to explain he began to shout...
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S
supacity
from Bengaluru, Karnataka
Feb 22, 2023
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Driver behaviour

Address:Bangalore

I ordered McDonalds food from Swiggy on Saturday evening, February 18, 2023 in Bangalore. Swiggy Order[protected] from McDonald's. I have done this in the past a few times and there was no problem in delivery. This time the driver called and said he was at the location. Then we found he was one kilometre away. I tried to explain to him how to reach us. There seemed to be some location issue. Each time I tried to explain he began to shout...
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M
Ma2103
Feb 22, 2023
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Instamart Order Wrongly Marked as Delivered

I have ordered Honey & Sugar from InstaMart on 19 February 2023 #[protected] Order was wrongly marked as Delivered. I checked with the Security Gate for any entry relating my Flat. There was no entry.
My Husband spoke to Delivery Man who falsely claimed that he reached there and called which I didn't receive. He was not able to Name the Society but the Area only. When Customer Care Executive joined the call with Delivery Person...
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A
Aditi sah
Feb 21, 2023
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Wrong Item..bro

Address:instamart

I had order maggie of 75ruppe and got 28ruppe pack.. who will help me in this? you want to loose your cx instamart!!!...
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1
123aa
from Noida, Uttar Pradesh
Feb 21, 2023
Feb 24, 2023
This thread was updated on Feb 24, 2023
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Undelivered items refund

I have order some groceries from Swiggy instamart.
I have paid extra charges for early delivery.
But after 20 minutes delivery partner said to me that my order has been canceled.
I talked with 3 different persons in customer help section.
And still I am waiting for my order....
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V
vikrvaid001
from Jaipur, Rajasthan
Feb 21, 2023
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Order id. 159713948582 Swiggy not giving Refund

Address:65, Shalimar Bagh, Chitrakoot Marg, Ajmer Road

Order id.[protected]
I ordered Full Dal Makhani and 5 Tandoori Roti. I received half Dal Makhani in place of Full.
I shared the pics on Mobile App and I was told to rather write an email to Swiggy Support. I did it but got an reply that evidence is insufficient.
I again asked what evidence you need? I already uploaded the pics of the food packet I received.
To this Swiggy just replied that at this point they...
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P
Priyanka2305
from Varthur, Karnataka
Feb 20, 2023
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Took 3 hours and still not arrived

We have been waiting for order from 3 hours already and its not yet arrived. The delivery person is not responding and disconnecting the call. Customer care people are also not helping just saying default option we will cancel and refund after waiting for 3 hours. We can also cancel and get our mpney back but who will take responsibility for 3 hours wait time and situations. We asked for double amount refund for their irresponsibility. They...
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V
Vignesh anand27
Feb 19, 2023
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Selling more than MRP Price - Swiggy instamart

Hi Team,

Swiggy is selling product which is more than MRP, after complaining they are not ready to listen, This is the way that swiggy insta mart.

I would request you to take an action against it...
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S
Sarbani Basak
Feb 19, 2023
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Frustrating customer service

Website:Swiggy

I have ordered special chiken Biriyani with two pieces of chiken from swiggy but I got little rice with one bone and potato, I took pics and complained about it at once but they told can't do anything only can refund 48 /-. I totally disagree with this.But they say IT IS BESTCYHEY CAN DO.
Before also same thing happened for wrong items or spoiled food, I have even mail to support team but, nothing help.
I feel this is kind of...
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R
Ratish Anil
from Bengaluru, Karnataka
Feb 19, 2023
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Bag and t shirt not received

Address:Bangalore

I have joined swiggy on 31 St Jan 2023, but still I am waiting for Bag and t shirt....
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K
Kumar49795
from Hyderabad, Andhra Pradesh
Feb 19, 2023
Feb 23, 2023
This thread was updated on Feb 23, 2023
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Cheating swiggy fraud scheme by money looting

Swiggy, by placing the order they are accepting the payment and then they are not at all delivering the order, after requesting with customer support they are throwing some type of expired or spoiled food at customer's face and then customer support is saying will not give any refund or replace the order even after sharing the photos and explaining about the issue also, moreover their delivery partners also very rude as same as their customer...
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H
HsKm
Feb 18, 2023
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Received Wrong order and want compensation

Order id:[protected]
I ordered 4 regular pizzas of different flavours from Pizza Hut, Prayagraj and recieved 2 medium pizzas of different flavours instead of it.My query has not been replied to by swiggy support through mail and so I want them to please resolve my issue ASAP and provide me solution...🙏🙏...
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R
Renuv12
from Noida, Uttar Pradesh
Feb 18, 2023
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Received a bad and wrong quality products

Address:Swiggy Main Office Address: 6, AVS Compound, 80 Ft Road Ejipura, Koramangala, Bengaluru 560047, Karnataka , India

I have complained to Swiggy today itself but no one is taking any action regarding my order, why so???
Second thing you people send bad and wrong quality products also no refund. take back your order and refund my money Otherwise, I will have to take a big action because you people always ignore it???

Whyyy you are unable to process any refund???

I ordered a chicken lolipop today my order I'd is #[protected]...
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C
CanCob
Feb 17, 2023
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Account blocked suspended

Swiggy has fraudulently suspended my account with 303 wallet money, they should tell consumer the reason for such action and also refund the money stuck in there wallet....
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D
divyabonkey
from Chennai, Tamil Nadu
Feb 17, 2023
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Money Deducted from account 3 months ago Still No refunds.

Hi,
I had ordered food from Burger King through the Swiggy app for IOS,
and paid through UPI and the money was deducted from my account 2 times on 20nd November 2022 but it didn't go through to Burger King and the Swiggy said they would refund me in 3-4 business days.
I got a notification 3 months later on 17th February 2023 at 1:41 am from Swiggy saying your refund has been initiated at first I was shocked to see someone...
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