Swiggy Complaints & Reviews

As i had ordered the below
Xtreme chicken whopper 1 ₹ 309
- large fries + pepsi mini can ₹ 110
Chicken tandoor grill 1 ₹ 239
- medium fries + pepsi mini can ₹ 90
Spicy crispy chicken 1 ₹ 59
Bk grill chicken 1 ₹ 89
Item total: ₹ 696
Gst: ₹ 31.03
Order packing charges: ₹ 29
Delivery charges: ₹ 35
Discount applied (Freedel): - ₹ 139.4
Grand...

My order no #[protected] on 17 jan 2018 got cancelled by - mcdonald's (Seasons mall, unit no f22, magarpatta, hadapsar, pune-411028). But till date i didn't received the cashback of that order. When i contacted swiggy regarding the same, they are saying they have made cashback of that order to my card. But i still haven't received it. So they are not giving me my cashback....

I ordered ice creams from lassi shop through swiggy. Order number #[protected] at about 11.45pm.
The delivery person told me he can't come to my exact location and called me to the main road which is 550m from my place. He kept me waiting there for 45 minutes at the main road till 1.02 am and then too he didn't call me. I called him 8 times and he told me he's on the way.
It was when i called him the 9th time,...

Just now I received food from swagath grand habsiguda through swiggy .It's not like swagath biryani it's taste like local 70 rupees biryani .My suggestion is don't book food in swiggy .It's really really very bad IT'S A FRAUD .Now I got experiance I never book food in swiggy .Swiggy blames swagath grand I THINK please take action on swiggy they are doing scam .They are playing with people's health...

Hi i ordered food from swiggy. I received bad quality food. My order item chicken biryani is having too much salt in it that i am not able to eat it. I complaint this issue to swiggy support but they do not help. My order id:[protected]. Kindly refund my biryani amount & take necessary action. I contacted customer support but they are not giving refund & they do not care about my concern....

Suspecting swiggy delivery man in our area (Ags colony, kottivakkam, behind hotel star biryani, ecr), my residence is in first cross street, it is a junction. I am watching him past 3 months, he used to scan my residence from 2nd main road and he will take right to reach till 3rd main road, again he will take u turn and return via my residence and he will move towards 1st main road and after few minutes he will return from 1st main road till...

I had placed an order which amounted to inr 400 however i had a coupon which i was entitled to redeem for order inr 299 and above but unfortunately even after ordering food for inr 400 i did not get the discount and on top of that the customer care were least bothered to resolve the dispute and kept me waiting with the hope that my money would be refunded. Also the approach of the customer care was not cordial and he was utterly unprofessional....

I have paid the entire amount to swiggy and have not received the order. Now the app is showing that the order is cancelled. Now as a customer the app is not have any facility to complaint about it. Will take the same to senior authorities. You guess are making fool of people. The delivery boy was over drunk and was telling me that he will not get paid because of it. He promised that i will receive my order within half an hour,...

I ordered food from apna punjab restaurant in btm 2 layout amounting rs 247 including taxes n delivery charges... As soon as i ordered it was confirmed by the restaurant. I wanted to cancel the order as soon as i placed it., there was no cancel button anywhere... I immediately called the customer care and one who answered the call was rude... He said 75rs cancellation fees will b charged.. There should b atleast 2 minutes buffer to charge...

Yesterday i placed an order from urban tadka, to my home in andheri east poonam nagar. The delivery boy got lost of the way and after 1.5 hrs @11pm night they said that delivery boy is saying that he will not make the delivery because it's too far but the fact was he himself didn't have any idea of the path and got lost., my ordered got cancelled. This was very unprofessional and unethical....

My account has been suspended by swiggy as they feel i have violated their refund policy
Moreover i have 608₹ in my swiggy money and i am unable to use.
Also i am unable to contact customer service and when i speak to them on chat they simply deny servicing me. Executive name is gautam

I am really nit happy with the rude behaviour of a known company and i am penalised for nothing and i have lost 608₹.
I...

I have placed the oder of dal makni (Black dal) and butter nan the naan which i revived were burn and was not able to eat it the whole one one naan was wasted and i did not expected this kind of food from evergreen sweet this was first time i orders and i got this kind of food and if this kind of food is being prepared i don't think so i will ever oder again from her or let any one else oder...

I ordered food from swiggy, the food packaging was very bad. Totally unhygenic and when asked customer care executive to replace the food, they asked me that the restaurant has been closed. Worst experience ever, food panda is way more better in everything. Atleast, they understand customer's suffering and then send the food on their behalf if they make any mistake. Not like swiggy people. Uninstall swiggy....

I have ordered food from swiggy on 22nd dec which did not get successfully placed. Despite contacting [protected]@swiggy.in multiple times, i am unable to get the refund.
I have shared the screenshot of the amount deducted and asked them to reply multiple times.
Here is the screenshot attached:

Infact according to them my number is not registered whereas i am able to login to their website.
The complaint id...

So i called up swiggy to inform them to cancel my order they took time to pickup the phone call which lead to the restaurant accepting my order and when asked to cancel i was asked to pay 75rs as cancellation fees, she (Divya) put me on hold and cut the phone later, this needs to be shown to people. People are easily being cheated like this. Utterly poor😒...

Today ordered food from paradise hyderabad through swiggy. Boy delivered in tampered condition. Another instance last week in which roti item missing from veg family pack which is ordered through swiggy only. Requested the swiggy care to refund the amount. As of now it is not been done. Every time facing several issue with swiggy. This to be taken on serious note and understand the public concern who is ordering food when they are in hungry....

On dec 3rd i have tried to order food online at swiggy but the transaction was not successful but money rs.504 got deducted from my account.

On dec 4th swiggy support acknowledge the failed transaction and they agreed money will be credit to my card with in 5 to 7 days.

On dec 15th i have contacted swiggy support because i haven't received the refund. Swiggy support asked me to contact the bank. I have contacted...

I would like to bring to your attention that swiggy although on their website claims to allow cancellations, doesn’t say that the cancellation in the first 5 mins is free, there’s is a charge of 75 rupees levied. Also, there is no way a user can cancel the order without calling or chatting with them, hence there is a delay of the person availability at their end, there should be a cancel order button provided to the end user just like...

I wanted to cancel my order placed in swiggy for rs 835, within 5 mins of ordering when contacted the customer care via chat they said i would have to pay the whole 835 as per cancellation fees.
The firm charging for the whole fees of the order that too 835 is really disturbing and is unfair. Even if a minimum would have been charged it would have seemed fine but certainly not the full amount.
I will have to pay the whole amount...

Ordered 7 tacos from taco bell (547 taco bell (Order #: [protected])
Ordered was received without paprika sauce and was very different from the item actually displayed. The same item given at taco bell is very delicious and tasty but this was just a prototype for that.
Kindly help with this issue
This was my first order with swiggy and now after having experience like this i don't think i can make a order again till...