Swiggy — order placed and delivered is totally different

Address:

A2-404, Rutu Enclave, G B Road, Thane (w), Thane, Maharashtra, 400615

Yesterday i have ordered on swiggy wide no [protected], this incidence was really frustrating for us as first place it got delivered late by alnost an hour, then due to bad weather we have been charged exrra n then this order delivered is not as we ordered, it was disappointment for us as we ordered and paid for dal fry n paneer makhni but the order delivered was just dal and chhas and there is no way to raise complaint about it, we contacted restaurant but they said the pickup boy has selected wrong order.

I am really embarrased for it as the order was given for my mother in law who is 76 in age at her residence, who stays alone and she didnt get the food in time n wht she has ordered.

Regards
Parag karnik
[protected]