Swiggy Complaints & Reviews

I ordered 2 pizzas at around 10 pm, the order was delivered by around 11:30. When we opened the box, we found a congealed lump which could not be consumed. The boxes had been carried vertically so the pizza had spilt through the sides. When i reached out to swiggy, they made the usual assurances and after a long drawn conversation offered a refund but by then most restaurants had shut and we had no food. I requested swiggy to replace my order...

Order #[protected], two egg biriyani's were ordered form the biriyani smoke house via swiggy. Online payment for the two was done in advance and i received only one biriyani. The delivery boy claims no responsibility and swiggy clearly denied any refund. Hours of chatting with the chat bots on their app and no resolution. Please act on the same. Refund for one egg biriyani amounting to rs 223 is expected....

Swiggy is charged extra amount for packaging and separate gst for that purchase, while in bill got from restaurant has not mentioned about those extra charges. When i contact the swiggy customer care there is no proper response from their side.

Kindly take this has serious issue because most of the people doesn't know about this extra amount collecting from the consumers...

Today we are booking a order through swiggy to a1 chettinadu hotle, order id[protected]. I am giving my address is in clearly, and also talk to the pick man also, swiggy customer care executive and order pickup man mr. Venugopal mob no.[protected] will comes with con call, they are telling our place and hotel around 5 to 6 kms. So both are forced to cancel the order and immediately i received one message, from swiggy you will charge rs.100/-...

Dear sir/mam
I ordered from lasker biriyani house, chicken biriyani via swiggy food apps, and after delivered it, i found that it was wasted. And bad smelling from food, i wanted to talk through but there was no executive in that time while the time was 11:20pm,
I was not helped in any way, they did not give me the balance, and says i will give you a food coupon. But that the time is 11:43 pm,
Tell me one thing is this...

Order#[protected].., order from burger king, on 16/august/2019.. I haven't received the order. The delivery boy marked it delivered. I had done the payment through google pay already. I neither get the food nor the refund. The swiggy executive also didn't help much. The delivery boy didn't deliver the order and i have the recorded phone call. Its so unfair. I lost the money and faith on swiggy. Kindly help me...

I placed an order for a thali and it was showing in my app that i can avail 50% discount upto inr 100. All the t&cs were met, however when i placed the order and put in the coupon code (Swiggy50), the order somehow got placed without the coupon code and i did not get the 100 discount.
I immediately called the customer service and that guy had no clue about this discount. He told me that i do not have such a discount available for...

It has been 2 times i am suffering by ordering from swiggy. First was from dominos the app did not show pick up of order for 2 hours after 2 hours i received order and food was too cold to eat. And today i ordered from subway. That order kept me waiting for 1.5 hours and finally i didnot get an order and now i am left without having today's dinner. This service of yours is very poor and harassing and not acceptable. I will rate the swiggy...

According to the advertisement, you are supposed to get 50% discount on first 5 orders. I had ordered my food using code binge50 which was displayed on the top and i added it. Now, i'm supposed to have 4 more 50% off coupons but i see none. Upon asking the customer support, they said i used binge50 instead o[censored]sing order50. I argued upon my point as first 5 orders are first 5 orders, whatever coupon i applied. The support executive said that...

Yesterday i had given swiggy order and placed order from swiggy through phone pe the payment had done money debited from account. But order was not received and amount was not refunded.

This is due to carless of swiggy services.
Previously also i placed order but it was cancelled. But amount not debited.

I can't understand how swiggy can play with customers. Without any intimacy to customers cancell the...

I had ordered food from swiggy which they had edited after 20mins and confirm it then cancelled it after 90min due to non availability and make me wait for 2hr with no resolution just refunded my amount when i had ordered the part of it from some other resturants and that food has been wasted due to swiggy cancelled my order after 1hr order no-[protected].
Cont no-[protected]...

I have ordered biryani from swiggy, order #[protected], i have paid money online, i have not received the order from swiggy but order status got updated as delivered, when i tried to call customer care, they are not receiving the call,
Online there is no way i can talk to customer, they have only gave their customer care number. This looks like big time fraud.

Please help me to get my money back...

I was order from jumboking and when my order place i was seen the tracking detail immediately it was shown that my order place at colaba where i m reside at navi mumbai i was immediately request for cancellation my order before confirming my order of that particular restaurant, but that customer support executive told me that don’t worry your order will delivered soon at your place how can anyone couldn’t see that where the order place...

I hv ordered chinees food from swiggy. By order no. Your swiggy order no. #[protected] for rs. 195 is expected to arrive in the next 33 mins
Food qty is very less like half dish. Along with chinees food salad is also coming but hear i have received only manchirian and chinees bhel witgout salad and packets seems like opened hephaserdly wraped by zometo cello tap. I m very dissatisfied with swiggy....

I have ordered gulab jamun but not delivered. Please find below the order details:

Order no: #[protected]
Order placed at: 15/08/2019, 01:27 pm

Ordered items:
1) vegetable fried rice with white sauce 1 ₹ 155.71
2) curd vadai 1 ₹ 81.43
3) special limited meals 1 ₹ 155.48
4) gulab jamun (1) 1 ₹ 69.29

The 4th item is missing and not delivered.
br...

Hi,
I want to complain about swiggy, i was ordered in caffee day through swiggy. One of the item is garlic bread, after 30 minutes delivery boy called me asking for replacement. Then i spoke with restaurant person, he said about the unavailability of the item.
But in swiggy i can still order the same item.
So after knowing the certain information also, they are happy to take the orders and ask for the replacement.br...

Hi team,

I have been receiving message to my mobile number regarding swiggy p artner and service delivery person information.

I inform i havent registered with you with my number[protected], and this number is not with anyone else and i am only using this number from last 4 years.

Please find the messages as i am receiving
Hi kallemgari anveshgoud,
We would love to know your feedback...

I ordered something on 9 aug and the amount was debited from my card but the order was not accepted. Then i asked for a refund then after 1 day they instead of giving me a refund they again debited the same amount from my account. I have statements of my account showing this fraud.
I tried to chat with their customer care but they responded after 3 hours and within 2 mins they closed the portal. And response was that the dealing person...

Hi guys. There was an attempt o[censored]nauthorized transaction done on my bank account. I have received otp for two times and the order was done from swiggy. I have not ordered food from swiggy. I just want to know if you can help me in tracing that person who was trying to make unauthorized transaction. If you guys can suggest us who to trace the person....

I placed an order in swiggy on 14th aug, 2019 at 12:10 noon. The delivery executive assigned with was a guy named chanchal with swiggy registered mobile number [protected]. At the time of delivery, he kept on asking me for exact location and i guided him for more than half an hour for the same. But, he was not following my instructions and kept on roaming here and there. After half an hour, he instructed me to come to his location to collect...