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Swiggy Complaints & Reviews

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Last updated May 7, 2024
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Swiggy reviews & complaints page 162

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M
Minnal Mohan
from Chennai, Tamil Nadu
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payout

Address:1/382indira gandhi Street karappakkam, Chennai, Tamil Nadu, 600097

I joined three weeks before as a part time 6am to 10 am in swiggy... Till now not getting payouts at least hundred rupees in my bank account.. I didn't know whats the process going on.. Kindly take an action.. So many times I visited the hub also.. When I am going they will said any reason to me..First week I am not receiving order earnings in my app.. I went to hub.. They said this new shift it will take time to earnings show in your app......
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S
sharma nikhil
from Jaipur, Rajasthan
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refund not credited even after 8 days in my bank account

Address:88 railway housing society, Mala road kota jn, Sonbhadra, Uttar Pradesh, 324002

I have not received the refund amount in my bank account. The swiggy customer care says contact your bank but my bank says that there is no refund initiated so we can't help you out in this matter. On the other side swiggy says that we have initiated the refund. Today is 10th days but I have still not received the refund in my account. Please provide me the refund amount in my bank account....
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R
Rathorens
from Delhi, Delhi
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neither I got the food nor the money back

Address:Hyderabad, Andhra Pradesh, 500081

I ordered 1 butter chicken and 7 rumali roti at 2:40pm but when I collected the order I just got 2 rumali roti and chicken . The same was returned back.swiggy agent confirmed that she will send the right order again but next I got only chicken . So when I contacted them again they promised that they will call me back but neither I got call nor money...
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J
j vijay Sharma
from New Delhi, Delhi
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complaint about staff behavior or order cancelled by swiggy team

Address:9/319 Sunder Vihar cafe teazer, 110046

I was ordered before one hour after half an hour i'll get call thru your rider his name jatin that guy don't have manner how to talk with guest and he denied to deliver my order when i talk with customer care didn't get any resolution from there my address mentioned rz 37/216 j block rai property near shkuntla nursing home top floor but as per your rider he said my address showing on another place how is possible tell me that i am placing...
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K
Kdmulik
from Pune, Maharashtra
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cancellation of order even after confirming

Address:411043

My name is kedar mulik
I have place order from my wife's no. For order from mc donald... When i see the delivery guy was reaching my place i went down to pick up the order

Even after waiting the guy did not show up so i called him he said sorry sir there is problem with the order
You will get call from swiggy for this and he hungup
And after that waited for 25 min then got call from swiggy stating that...
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S
Siddhesh Shirsekar
from Mumbai, Maharashtra
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wrong food delivered. spoil the dinner experience

Address:Mumbai City, Maharashtra, 400016

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Address not found
Your message wasn't delivered to [protected]@swiggy.in because the address couldn't be found, or is unable to receive mail.
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The response was:
550 5.1.1 the email account that you tried to reach does not exist. Please try double-checking the recipient's email address for typos or unnecessary spaces. Learn more at https://support.google.com/mail/?p=NoSuchUser z12sor81209536wrn.17...
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S
sathyaselvaraj
from Madurai, Tamil Nadu
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cancellation fee applied

I have ordered a meal in annapoorna for rs.133 by entering my home address, the application allowed to proceed the billing and we payed.
My order was cancelled and rs.66 deducted saying it is greater than 7km.
If hotel does not deliver greater than 7km, hardstop should be displayed while typing address and payement should not be allowed. For an application issue why should we pay for?...
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S
Saurav Sha
from Delhi, Delhi
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food not delivered. swiggy executives rude behaviour

I ordered my food at 9:52pm.
The delivery boy denied my order.
I was assured by swiggy exicutive name salman that i'll be getting my food asap at about 10:15pm.
At around 11:10 the exicutive sandeep denied my delivery saying that the reaturant is closed. More over he kept my call on hold for more that 30mins. Even my call was not transfered to the higher excutive or the manager.
Later on after recalling to swiggy...
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R
Rudh007
from Mumbai, Maharashtra
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chicken delivered in veg order

Address:EON IT park, Kharadi, Pune, Maharashtra

I ordered veg kababs from swiggy and the restaurant was abhinu's kababs and biryani and i was delivered chicken stuffed pieces in the kababs. It's the month of shravan and it is very religious issue that chicken pieces being served in a veg order. I ate just a single piece of kababs and found chicken in it and had to throw the entire dish which was a waste of food. I immediately raised this concern with swiggy customer care and they were...
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S
Subham Sathupalli
from Hyderabad, Telangana
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taking too much time and unable to deliver my food

Hi have order biryani from one of outlets @9:42pm, and my ordered picked up at 9:55pm i have called him and told clear instructions of my address. Then after he didn’t picked my call and customer care too. Now it’s 11:35pm. But still it has not yet delivered and he denied to pick any calls. He don’t know how to follow maps.

I need a refund of 4 times or equal of 4 times compensation y because i’m starving...
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Corey Cananza
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

waste of time and money

Swiggy's drivers are lazy useless bums. They refuse to deliver the items to your door and instead just drop them off with the guards to your house, apartment, whatever, who of course never bother to deliver it to you. Swiggy also will refuse to refund the item. All around, a really crappy company, low quality service, lazy employees, and even lazier customer service help. Just use big basket, they have high quality service....
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C
Chan Chal
from Gurgaon, Haryana
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eat street, patia, bhubaneswar did not deliver food

On 06 august 2019, i booked food from eat street, patia, bhubaneswar for amount rs. 94/- through swiggy. Money was deducted from my bank account at 20:34:47 on[protected]. However, the restaurant did not deliver food. Further, till date, i have not received my money back.

Take actions to refund money as early as possible. Otherwise, i will take appropriate action....
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S
saeshk27
from Delhi, Delhi
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swiggy delivery

Address:Chennai, Tamil Nadu, 600062

I ordered snacks for guests at home using swiggy. The delivery time was 18-22 mins when i ordered but they delivered me only after an hour before which my guests left. I was left alone. When i raised this issue to their customer care, they never cared to even listen to me. Rather, they were sending me template messages. What is the solution for the delay in delivery, my wasted money because of it and their rude customer care reps....
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J
Jimin
from Delhi, Delhi
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price related issue

I have ordered for pizza from domino's from swiggy. The price shown by swiggy is 251and when the order was confirmed by domino's they are showing that i have to pay 351. So i wanted to cancel my order but swiggy didn't cancel my order neither helped me to cancel it. Customer care told me to contact domino's. So i contacted them and they are saying that i have to pay rs 351 and i told them that i will not pay extra amount and to cancel the...
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D
Daula's Darbar
from Bhavnagar, Gujarat
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I am swiggy partner

Address:Daula s darbar matwa chowk bhavnagar, Bhavnagar, Gujarat, 364001

I am swiggy partner
And i am unable to find add new items in menu bar
I have 250 odd items and swiggy only showing 21 apart from it i wanna fill full of my menu in it and that s an error since last night i have lots of customer hood whom always looking for the delivery scope and they all are suffering as well because they cant find anything what they like to have in it we ll surely one of the best who provide genuine service...
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Pratik Sangare
from Mumbai, Maharashtra
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money deducted from account but order wasn't placed.

Amount was deducted form my account but order was not completed.
-this happened at 01:14 am 10/08/2019.
-after selecting my meal, it redirected me on payment page where i applied amount for payment. But later it replied like "your payment for order*xyz* was not completed. Any amount deducted will get refunded wihin 2-4 days!!
And amount got deducted from my account.
-why is it taking 2-4 days to refund when my...
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G
Gvk Kumar
from Mumbai, Maharashtra
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merchant issue

Address:Sri Vijaya durga fast food and resturant, 533294

My name is kiran kumar i am from Rajanagaram, EG Dist, AP 533294

Has i want my restaurant to be online i have contacted one of your company employee named Bushan and given him 3, 500 as a registration fee and labour certificate... In June but till now he not even contacted me when I finally get his number some where and called him last week he said he forgot it and he will come in two days .. And again i contact him and again...
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K
Kavitha Ashtakala
from Bengaluru, Karnataka
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order not fulfilled

Ordered a four seasons pizza and paid for it.
The delivery guy called and said his tyre had a puncture.
Called swiggy customer care.
Not much help. Asked to cancel order as they could not fulfil.
The payment would be credited within 4-7 days.
Why do they take orders that they cannot
Pathetic customer service!
Thanks for wasting my time and friday night swiggy!...
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N
Nilesh Kumar Kesari
from Hyderabad, Telangana
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forced to cancel the swiggy order - #48262479594

Address:H.No: 12-1-331/23/B, Flat #302, Asif Nagar, Hyderabad - 28, Hyderabad, Telangana, 500028

Name: Nilesh Kumar
Date: 7/8/2019
Time: 7:44 PM

I have placed my order on 7/8/2019 at 7:44 PM. After 10 minutes of placing the order, I received a call from delivery guy who picked my order. He said that there are some technical issue with Swiggy app and he is not able to see the order on his side and requested to cancel the order. I asked the guy if there is technical error then how he is able to pick my order...
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surender singh mehta
from Chennai, Tamil Nadu
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chennai delivery boys our un trained - un professional

Address:1, Gengu Reddy Street, Egmore, Chennai, Tamil Nadu, 600008

I was regular ordering at swiggy for two years. Some out stn guest where hungry they wanted to eat light from stn on way. I ordered south indian delicacies idlli dosai.

The represntative who had to deliver i called him he is speaking slang language and was very rough.

From that time i left swiggy orders.

They should have good hr team to train them. All un - educated guys are hired and they misbehave...
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