Swiggy Complaints & Reviews

I have order one pastry, by mistake i have putted incomplete address, still they have accepted order and debited money as well. at the time of delivery they are complaining your address is not right, I strongly want to understand while accepting order why they don't verify whether this address is reachable or not / valid/ incomplete or incomplete, without any validation randomly accept it and not ready to refund.
if they get wrong...

I placed an order for someone's birthday at mid night.. And due to technical glitch from your end the order was placed twice and same my payment was deducted twice for the same.
I did not bothered that, but then the order that was delivered was a complete disappointment and embarrassment as the entire cup cakes were ruined and i made complaint for the same.
However another disappointment they refunded me only one payment and...

This is really unacceptable that i got a non veg meal instead of a vegetarian meal i ordered and i am allegedly harassed. I'm ardent vegetarian and never had non veg ever in life and this restaurant almost ruined out my purity by doing this. My family has followed this culture from very long time and they never let me have it when i was a kid and i kept on maintaining this culture. How can you send a non-veg food to a pure vegetarian. This...

I cancelled three order as they were showing more time to be delivered
So i cancelled the order
But when i again gone to place order it says that my account is suspended
Is this is the service you provide to customers
I had been hungry because of you
Are you guys making me fool
Why my account is deactivated
I will not leave you and your company
I will surely register complaint...

Hello,

I Just wanted to bring you some notice who all working for swiggy specialy social media agents, Names are # Neil, Saurav, Surya, andy, snash, syed, sujeet and sharon.

Now let me explain you the story # Order id [protected] on sun 11 Aug 23:38 hrs food delivered time 12:00.

I have ordered food from near by place, after some time delivery boy came and provided food... I have checked the...

I had ordered 2 rolls from swiggy and made full online payment against it. They delivered 1 roll. On complaining and escalating the issue, swiggy repeated my same order. The delivery of this repeated order was again incomplete like the first time. Also, the delivery was not packaged and sealed.The swiggy escalations refused to provide further help.
order no. [protected]...

Please check if the delivery time is shown to be 50 mins then it should not be cancelled by that time even if the restaurant packed early. My order was placed by a friend who was not with me at the moment, where it was showing 50 mins... I called the delivery boy at that time and he said he had been waiting 20 mins to get through. My friend was unable to receive call due to some reasons. I called at exactly 45mins and he took 5 mins to come...

Since last 2 months i am getting unwanted calls from swiggy. As somebody has registered my number which i am using fromnlast 12-13 years and they registered my number without any verification. And now on daily basis i am getting numerous calls from them regarding marketing and orders. No matter wether i am busy at office, driving, sleeping. They continuously make calls today on 20th aug they irritated me and i had an serious argument with...

Yesterday i ordered from homely restaurant via swiggy and this incident has happened for the third time.

I ordered two kadi pakoda and paid 97 bucks through card. I ordered at 7 pm, and after waiting for an hour, i got the message that my order is delivered, but it did not deliver.

I called the executive, and he said "maine to gate pe deliver kardiya koi mila tha", # that was all lie, because when i was...

Today i have ordered some food from swiggy website version after deduction of discount for new users coupon. Here at the time of registration delivery address and home address given but food not delivered and charges for non cancellation imposed. Behavour for the delivery boy and custormer care was rude and improper. This type of incidence happen e very day in our locality …. Sode times i think they deny order because of distance, product...

I got a bad quality food in which they offered me a 225rs coupon though i wasnt satisfied buy that as my whole order was a sum of rs 400 and plus when i tried to order again they blocked my cash on delivery option. And when tried to contact them they suddenly closed the chat and said some parameters were taken into account which blocked my account. Was it my problem if they failed to serve me better? Then why the hell they blocked mine? Worst...

I made a order with a order number #[protected], the order placed, i didnot changed to my new address, bez of that i inform them soon, i informed them soon for the cancellation, swiggy made a delay in the process, as that swiggy support executive made delay on typing back the message, i informed soon as that time item is not dispatched from the shop, even swiggy charged cancellation fee of 45 rs even i informed soon, i am unhappy with swiggy...

I ordered a meal for me, but after two minutes i canceled my order just because of a geniune reason, but after that i am trying to order meals but i am having problem of cancellaton charges, its above 150... I cant pay that money.. I canceled my order within two minutes and i am a regular customer of kakkar kitchen, nd from same restaurant i had ordered. Please dont do this kind of things, if delivery boy came to my house with the meal and...

I have ordered a red velvet cake (Order #[protected]) via swiggy application. The cake has been delivered to me around 11:15 a. M. Today i. E. 19.08.2019. While eating the cake my colleagues have noticed that the base of the cake was stale and a bad odour and fungus like thing appeared. My contact number is [protected] and the cake was ordered in my name (Vipin kumar)....

I have ordered the egg biryani from faasos through swiggy, but what i recieved was chicken biryani, when contacted swiggy they have neither replaced it with correct product nor refunded back the money, food is wasted as i cant eat chicken and the money is also wasted. They should refund money in such case and its a pure loss for customer who doesn't have any fault....

My Swiggy order no. #[protected] was not delivered by the Swiggy delivery boy. He reached our home and said that the order stands cancelled and demanded 300 rupees to take the food for which I had already made payment through paytm. He was extremely rude on phone while I tried to explain him my delivery address. I have already uninstalled the Swiggy app because the service is horrible in Bokaro. If you make the payment prior to the delivery,...

I have placed order from swiggy and my order had not been delivered so i want to complain about fraud thing is going on in swiggy, and there is unsatisfied answer given by their agents so i need to do claim against swiggy i have proofs of payment i had given to regarding company but there is fraud done by them i need indian consumer complaint help me to get through this!...

Order no. [protected] on 11th august at 8:30pm and received update at 9:15 pm... It has been delivered. We had try to contact person but his number is switched off. Very immediately we had contact to swiggy customer care via chatting. They didn't gave any proper response and again & again they start investigation.. It's been more than 7 days and refund was not proccess. As we had already paid rs. 145/- via account debit. Pls share your email...

The delivery man scolded us!!! And behaved rudely!! As we were not able to take his call when he called us for address, we already clearly shared our address, landmark, location & other details on the app, he has no audacity! To scold n behave rudely n use inappropriate language towards us! Their customer!! This shows unprofessionalism! He was very unprofessional n inappropriate towards his customer, n we r not satisfied n unhappy with ur...

I had placed order for a waffle with ice cream by paying rs114 on swiggy app from baskin robbins i've creams. Restaurant had delivered just an icecream to me. I raised my concerns with customer service team and requested for a refund and they offered to pay only 75/- in coupon form or a replacement order in 24 hours. If i'm not at home then how do i opt for replacement order. Also i deserve full refund, if they didn't serve me for products...