Swiggy Complaints & Reviews

The delivery exec did not deliver my food, practically ran away with it. It took swiggy 30 mins to decide on this, and then they initiated refund of the amount. So one hour after ordering, i don't have my food, no reorder possible as the restaurant is closed, i have to pay extra to order food now as the coupon cannot be used for the next two hours.
How is this right?...

I have order sitfal rabdi from madhra dair surat first time it came in poor quality with bad food than they have replaces the same but second time i alao got bad quality food they are not refunding my amount i also offer them to collect botg rabdi boxea from my home for testing but they are not doing that also
My contact number [protected]
Name : nilay dholabhai
Email id : [protected]@gmail.com
Order number [protected]/[protected]...

On 1st sept 2019, swiggy has initiated the refund of rs 192, which i did not get till date, and on asking customer reps of swiggy.

1. Ayesha (Told refund will be credited in 2-4 days)

2. Raghav (Told me the refund is initiated will get in 2-4 days)

3. Mukul (Told me amount is already refunded and told he is the only person providing the right information and some has shared the incorrect information)br...

My building name is not shown in the map, so i have to select the building next to me and set the landmark as next to that building. I also mention the plot no. As it is unique to help the executives deliver to the correct location. However, they deliver it to the other building which has same name as mine and get mad and blame me for not entering the correct address....

Order #[protected] - the order wasn't delivered ontime and the live tracking page stated that its not live but customer service didn't even bother looking into the delivery issue properly and kept giving me random responses asking me to wait for over an hour for the food which was never coming.

Later when i asked how much longer i should wait that was when they bothered to try calling the delivery guy and canceled my order...

Hello,

This is regarding order no [protected].

An item worth rs 99 was unavailable in my pre paid order. I requested for replacement with an item of lesser price worth rs 95. Later after 15 mins, two people from swiggy called me simulataneously in confusion telling me that new item wasn't available either. When i requested for refund of rs. 99 for only that item, the swiggy executive told me he will only refund...

Firstly late deliver
And also missed order
I ordered veg kadhi pakoda with five tawa roti.
Deliver was late and the call complaint he was talling me apko lena to kadhi lelo ya ordered cencelled. Kar raha hu why is my time westing
I never again order to sweegy
I was givr u rating
0
Pathetic customer service
Band kardo isko bhi...

I reside near tippasandra, indiranagar and i noticed swiggy delivery agents who wait for their order outside leon grill, hal2, jeevan bhim nagar, bangalore tease girls who passed by.

This is the second time i noticed as i walk passed by leon grill centre many times as it is the lane which is close to my house.

This is serious issue and will not be tolerated being a girl.
Please look into it 🙏...

I had ordered butter chicken rice bowl from the bowl company in chennai. The first time i received some other order and used a replacement option. The second time again i received an incorrect order and complained. They said it is approximately the same it is still chicken only. They told me to identify the dish as i’m indian and should be aware. I requested to be transferred to the supervisor and they arranged for callback but i have not...

Order no: #[protected]
Date: 2nd september 2019
I ordered from swiggy from a restaurant called "the bowl company" amounting ₹97/-
The amount was deducted from my bank account but the order failed. Upon contacting, they said that my money will be refunded within 2-4 days. No money refunded
Upon contacting again they asked me to wait till 06.09.2019 for the amount to reflect in my account. Its 07.09.2019, but they...

I was ordering my food today on swiggy on around 3:10pm and i also paid the amount rs. 891. Then the delivery guy call me on 3:40pm, then he asked my no. Then, he called me from his personal phone no. ([protected]). And he said, he is in my location, i go outside and he was never coming. At around 3:46 pm they send me a mail that said the package has been delivered. I was waiting for more than 1 hours for the package and nothing is delivered....

Just now order sweets from swiggy.com
Set location took automatically location and my location is different. I requested swiggy delivery guy to deliver at my place, for that, i said i will pay extra also. He denied my request, after that, i got a call from swiggy. They said they can't deliver food at my place, they canceled my order. For that, they charged 200 rs... For cancellation. They did not mention while ordering also... They...

Order #[protected]. Ordered from relax restaurant and after waiting for 40 mins, receiving and entirely different order. Rather than apologizing, i was told to reorder and wait for another 40 mins for the food. I’m a swiggy super member, and when told that this is not the standard of swiggy and they’ll be losing a customer, they were like fine! Your wish. This is not what i had expected from a chain like swiggy! Hiring inefficienr staff...

Hi,

Order no: #[protected]
Date: july 27, 2019

I did the payment of rs 208 through paytm wallet (Wallet txn id: [protected] and order id for swiggy: [protected]). Money got deducted from paytm wallet but order was not placed. Still the payments screen was coming. Please find attached the screenshot for paytm wallet transaction.

So i did the payment again through netbanking for rs 208. This...

I ordered food from mcdonald's on 4 september 2019, but did not receive it, even after payment of the money. Initially, on tracking him on the map, it showed him circling the restaurant, and taking a lot of time to collect the food. I have kids at home, due to which i called him two times. He picked up the phone the first time, but switched off the phone the second time. He was untraceable and we finally had to cancel our order. However,...

I placed an order at around 9:49 pm then after an hour i received a call from the swiggy executive informing that the order has been cancelled due to some power issues. I don't understand what power issues has to do with my order cancellation. & what the hell is this power issue? If swiggy agents did not wanted to deliver the food they should have informed me within 15-20 min of order placed. They wasted my 1 hour. Who is responsible for...

I ordered a pizza from pizza hut through swiggy. I did not get the pizza but I got the message that pizza has been delivered.

I talked to delivery boy so many times but the attitude of delivery boy was very improper.

I have already made payment online and my account has been debited by Rs. 171 and I feel that I am being cheated by swiggy.

Please return my money and I will uninstall the app then....

I ordered 3 plate pao bhajis and estimated time was 27 mins. We recieved the order in just 8 mins. And the quality of food was not at all good. Bhaji was uncooked and very very spicy. It was all red and oily. We couldn't even eat that. I paid 300 for it. And in return of the complaint they are providing with a coupon of 75 for next order. it is unfair. I am not going to order from swiggy now obviously. I want my 300 back....

I ordered 10 pieces of chicken lollipop
And 1 plate chicken fried momo from fat belly restaurant at beltola, guwahati from
Swiggy and only 6 pieces of the chicken
Lollipop are there with the momos
4 pieces of chicken lollipop are missing
And they have charged the full amount of
10 pieces.. Please refund my money
Immediately.. Had a very bad experience on swiggy...

I had placed an order with swiggy on 4th june 2019 of amount rs462. The amount got deducted but the order was not placed. On contacting swiggy they said that the order didnt go through so they will refund the amount in next 5 working days. Its been 2 months since then and i didnt get the refund and my bank says that the amount is still with swiggy and i have proof for the same...