Symphony Limited Complaints & Reviews

Y complaint no. Is bl-ba-28d16019. It was raised on 28th april and is still unresolved. I tried calling the service engineer's number in the sms but it was fake. There is no type of communication from the company's end as well. There is no way to contact the customer service as there is no email id provided and the phone numbers are automated teller machines....

Have bought Symphony Hi cool 31 ltr Aircooler from Croma Kondapur brach on 12th March 2016.

From day we have identified it's cooling is not that good.

After 5 to 10 mins of cooler usage hot air will blow from it.

we have reported it to the particular branch CSD people and the service people are saying that this "item will work like this we can't do anyting "
"You might have taken the same...

I have registered a complaint no: AG-SH-7D16013 regarding pump is not working and pad replacement, two service boy came and replaced both the part. After replacing pump and pad pump, the new pump is not working. They said it could be possible there is a problem with your switch plate and need to be replaced or repaired. You have to pay 350 rupees to repair. I said just direct the pump supply or connect with other switch.
Once they...

Dear symphony, iam vamsi from hyderabd, ap, ind, i was raise the complaint by customer care num & also i am received the complaint num, i will also follo up from back 3-4 days but no respond, my complaint num is HY-SA-17D16003 & my mobile nu-[protected]. i hope that this mail is full fill my complaint satisfactorily, otherwise i will put the case in customer court .


Thanks & Regards


VAMSI...

It's been 15 days already for the service which they promised will be done within 24-48 hrs and one technician after lots of follow up visited on the 4 day and did something after which that we started facing another set of problems from the next day, then again we raised a complain and continuously doing follow up but everyday they are saying i am in a different district for service and will visit next day. And when again next day i call...

Name: sunil pankaj
Cooler: winter model
Place: lal bangla, kanpur-208007, up, india


I have filed service request for three times in last 15 days and every time it has been closed citing the reasons that i had been tried a lot of time but i could not be reached.

Whereas the real story is that i get each and every call to that specific number from which i filed the complaint but it is never...

I would like to draw your attention towards my complaint. I logged a service call to fix the water spraying issue and replacement of honeycomb pad of my symphony diet 22i cooler on april 10, 2016. The nearest so called pathetic authorised service provider called kashyap sales and service, said will try and send someone on the same day which they did not. On april 11, a guy named rahul with his phone number [protected] came with a fresher...

Recently i bought diet 22i tower cooler. Within 15 days there is problem with water pump and it has stopped working. Even after registering the complain through sms (Complain no hy-si-31c16008) there is no communication from the service center. No one even bothers to know the problem. It has been 4 working days and we are struggling in high summer heat. I regret buying the product from this company....

I have ordered a symphony winter i air cooler on march 25, 2016 on snapdeal with order number [protected], a defective air cooler is delivered on march 30, 2016 which doesn't pump water on cooling pads & also gives water level warning even if water level is proper & doesn't give any cool air. I have requested symphony service center to fix my coolers problem and they promised 24 to 48 hours to resolve the problem, it has been 4 days already...

Model no symphony coolar diet I
Serial no[protected]

Bill no 1286
Bill date[protected]
Complain no fa-jn-3d16002

Complain register more then 10 time but service not provide...

I bought this useless cooler (Hi Cool) on 6th May 2015 from Adishwar dealer in Chandanagar Hyderabad, since then I have been suffering with this pain. Immediately after buying the product it was not working properly then had to raise a complain. To my surprise no one attended me even after one week. Then I had to reach out the dealer management for help. With very great difficulty service executive came and replaced some part. After one or...

I raised complaint for my cooler service and engineer took 2weeks to repair. After repair he had taken whole charges of RS. 1800/-. and not provided the bill for same yet as he told me that he will provide bill through mail. The moment he left after an hour my cooler shut down totally. Not sure what he repaired and what he charged for. This is my previous complaint on which he worked for. Complaint no:BL-VI-12C16007; Engineer mob:[protected]....

Hi SirMam, Request you to please let me know the status of withdrawal of BGBNG[protected]. It has been submitted from my previous employer to EPF department. I have not received the amount yet. Regards Shasank...

Dear Sir, I have registered complain regarding my cooler's Pump on 18/07/2015 on customer care no [protected].The customer complain No Given to me was GH-SB-18G15003. But the service from them is still awaited. No one has visited to even check my Cooler(Model No Window 70XL). One a call was received by me regarding customer satisfaction so I told that person that No one has visited me so i am not satisfied. But I have not received...

I purchased symphony hi cool cooler March 2015 from Bhiwadi. Its motor fan is not working since July 14. I have complained in symphony customer service three times but no action has been taken there end till now. Also complaint closed without any solution or contacted us. Kindly take necessary action as soon as posible. Thanks & regards, Devesh Singhal M/933, Ashiana Aangan Bhiwadi, Rajasthan. Contact no.- [protected]....

Had purchaged a water cooler of company symphony model winter i but sorry to say that after repeated complained to custermer care no no one take care for the same on complaint made on 15th july no fa - sa - 16g15002 some eng mr dilip anand came and when we show him the cooler he said wire is not under warrwnty u have to purchged it fm market and i[censored] want to replace the same fm me i will charge for the same and he only made cleaning of water...

Dear Team, I hace purchase a Storm70 Symphony coller, after 2 months it's motor is burned after that his engineers came at my home & changed the same again a pump burned & with this body of coller is giving current . As my side i said to both dealer & Symphony mr. Ashish tyagi ( Area Manager of Ghaziabaf ) for change the same because due to this if current or fire related issue in the body of coller then who will be responsible. Kindly...

I registered on 30th May 2015 for a faulty motor in my Symphony Storm 70i. I was told that it will be attended within 24-48 hours. I got a call on the next day from local technical center that technician will come in the evening. we waited, no one came. I called on 1st June, and I was told that technician will come immediately. Again no one came. Next day on 2nd I called customer care and I was told that technician will come definitely before...

I had purchased Symphony Air cooler online through Homeshop 18 and the same was delivered on 11/06/2015. When compained to Homeshop 18 they gave me customer care no of Symphony Air cooler.I lodged complaint thrice and they are closing my complaint without resolution. My complaint No are as below 1. MZ-TI-13F15002 dt 13.06.2015 2 MZ-TI-20F15009 dt 22.06.2015 3. MZ-TI-28F15001 But they are simply closing our complaint without resloution....

I bought a Symphony Air cooler model name winter on 26-5-15 from above mentioned dealer. On 28-5-15 the pump stopped working, I called up the dealer to lodge a complaint and next day when nothing happened i raised a complaint myself on 29 may-15 on symphonylimited.com website. The complaint id was JP-AD-30E15003 it wasn't resolved till 1 June 2015 and i got the piece changed from the dealer after heated discussion...