Symphony Limited Complaints & Reviews

• i have purchase a symphony cooler diet50i of rs.10200/- on 16th june 2016 bill no. Skws1149 at 7 pm from m/s shri krishna weighing system - waidhan distt.-singrauli (M. P) 486836 for my children’s study room approx 1400 cubic ft as per suggestion of dealer & company given catalogue advice but it can not cool the room i complain next morning of purchase 17th june 2016 both shop owner & company service center. The company service engineer...

Its been 3 Weeks, I bought Jumbo Cooler. Even on the rainy day I couldn't feel coolness, our beds are wet with sweat in the morning. And the bad fishy odour even after changing water cleaning tank, it feels to vomit. I feel bad for choosing JUMBO might not be Symphony. This product is no use for me. I cant go and fight with Shop keeper because he has nothing to do.

It would be satisfactory even if you take this product back...

The symphony cooler company i thought would be best in the market, bought the cooler around two years back and after 1st year the water motor stopped working as it could not pump the water to the body, i got it replaced, second year the fan broke, i registered a complaint with company which is in ahmadabad, gujarat. I was told the fan would cost me 1250+350 service charge. I agreed but the service guy came with wrong fan. When i asked why...

We bought a symphony storm 100i tower cooler on 8/6/15 and its not working from the same day. The cooler is not cooling. Its say that it will cool in the area of 500 sq. Feet and not cooling in the area of 300 sq. Feet. We complained about it in the company but no results. The technician come but did nothing. The pump inside the cooler is not working properly....

Hello symphony
I registered a complaint for cooler diet22i
On18 may16
Complaint no GH AN 18E16007
Technician name Harsh mob no.[protected]
But your Technician didn't receive my call since 15 days
Area compland manager
Mr Khurshid ahmed mob.no [protected] also didn't respond on my complaint

But nobody visited to see the problem after many follow-ups until 6june
I purchased...

I brought a cooler and 3 days after raised a complain on 30th march, the same was attend to after 2 months. Service engineer checked and confirmed the below reason of issue closure. "this product design is faulty and we cannot fix this issue as this product is sold asis"

Contacted the customer care regarding this and they mentioned that some one would contact me before end of the day. On three occasions with same status.br...

NOT COOLING
i have purchased cooler winter product from shop
Dawars kitchen mart jacubpura gurgaon haryana 122001
on 04.04.2016 iam living on 1st floor cooler i have purchased fro drawing room
but its not eeffective even ia opend my drawing room window and gate
i have send a complend wia msg I have got a sms and give me one number I talk this nbr but he told me what should I do and discount my call can you...

I have bought this cooler on 8th of April 2016 and now its not working. so I have asked for exchange the product but they said they will not do it. But my question is that, its under warranty time and just one and half month old.if your product is stop working after 2 months than I have to spend lot of money on its repair and maintenance after warranty time. your product is not able to sustain for 2 months and I believe it shows your product...

I bought a Symphony diet i50 cooler on 4/4/2015. On 3rd may 2016 around 2:00am IST I woke up choking in a room filled with smoke. The cooler had caught on fire and started circulating fumes into the room. I put out the fire immediately and logged a compliant with the company via sms as their website complaint system was not functioning.

After 2 weeks of continuous calls and follow up a technician showed up on 15 may 2016....

Since Last Two Year . Its Regular Complaint Lying Pending No One is initiating.
Even on Personally Calling symphony service Engineer . He Committed to attend Complaint but no one attended.The Blower is not working .
Its an Harassment to me and I shall Log a Complaint to Consumer Forum Now .Three year back Chip Changed at Sector 47 as it was under Warranty that Time by service Engineer Mr. Dinesh on Dated 23.6.2013. After two...

I have booked a complaint on the customer care call centre of Symphony but to my utter surprise, they have given the after sale service to any non-sense agencies who do not owe any responsibility. My complaint was booked 4 weeks ago but till date only phone inquiry is being made and i hope after the summers are over the Great Symphony cooler will be repairs.

It is really shocking, if you cannot keep your status....

Hello,

I am Nitin Sharma a resident of Noida Sector - 120.I have a symphony diet 22i cooler which i am using since last 2 seasons and due to some load fluctuation problem it got dead and not working.So, i thought i should contact customer support and it would be a large customer support due to big name in coolers but when called then found a same lady always picked up the phone who told me that she will send a technician then...

We have purchased air coller on 16-april-2016 from hari om electricals shop. On the same day we got to know that water is leaking and we have registered the complaint on same day. Electrician has come and he told us that water pipe is broken and it will be fixed in 15-20days. There is no response from any one from the company.
Now they are telling that company os not responsible for pipe.
We are purchasing the cooler for worth...

I have purchased symphony air cooler on 15.05.16 through zopper online portal. The product is defective. There is no cooling as specified in the details of the product. This costly product gives irritating whistle sound. I feel cheated to have purchased. Neither zopper is taking responsibility of the defective product, now symphony is taking it back....

I had purchased symphony DiET model one year back and in the last month its warranty gets lapsed. Suddenly cooler stopped cooling functionality and I lodged call with customer service. Company's executive addressed this issue and send one person after 2 days and he informed that there is need to replace Pump of cooler and it will cost Rs.250(Service Charge) +Rs.850 (Pump charge). We did that replacement and on the same day the Fan of Cooler...

I had booked an air cooler at phursungi (Pune) to sivakasi (T. N) on 02/05/16 with a request to booking clerk mr sunil for safe delivery. He assured. The same pack received on 18/05/2016 with fully broken condition. They were charged me rs.1153/-, but the actual rate is rs.569 as per their freight calculator. Now my air cooler rs.3500/- become unusable and totally my money wasted, because of booking in navata road transport. I didn't aware...

I have purchased a symphony air cooler (Diet 50i) on[protected] in lucknow alambagh location. Cooler was not cooling we went to the shop and asked to replace on same day, we got negative response from their. We called for customer care, a mechanic came and only checked water flow and said is is ok although cooling is zero in this, we fed-up. We again called to the shop and requested to replace as we were highly dissatisfied with this model,...

I made a complaint egarding my cooler(100i) on 1st May. A technician came and replaced the pump . After 2 hours my cooler started giving the same problem again. I made the complaint again, the next day and was told that it would soon be resolved. But even after repeated calls to area supervisor, my complaint has still not been resolved.in spite of repeated calls and mails nobody has made a call. I did not expect such response from such a...

Reference complaint no.: bl-ba-23d16003 date: 23rd april 2016.
Ninja model stopped cooling within 15 days of purchase (9th april 2016). Customer care given the no. [protected] (Mr. Manjayya yoga) and [protected] (Mr. Dilip). First one and half week mr. Yoga told no material in stock and he will visit once the material arrive. Later, whenever i contact him, he is telling he will visit in one or two days. Last thursday (5th april 2016)...

I purchase a brand new diet cooler at 30/04/2016 and in 5 days it stops work two time. I complain two times in symphony. Don't understand how it stops working two times in 5 days. This is irresponsible work by symphony. How can they sell this type of fool products?? We are purchasing for our facility not free to call them every time for repair. Even
Not cooling room what we expect....