Symphony Limited Complaints & Reviews

This is regarding SYMPHONY which reders the worst kind of service and HAS NO VALUE FOR ITS CUSTOMERS. Being a reputed brand (i doubt why ?) we bought a symphony cooler NINJA on 9th MAY 2014 from RELIANCE MARKET, VKI, JAIPUR. Since the day of purchase we installed it, and saw that it is not cooling at all.Water is not evenly distributing in the honeycomb pads. if we talk about its cooling than, a normal handfan can also blow wind better than...

Dear Sir/Madam, I have purchased a Jumbo cooler vide model no- ACODE045 & Sr. no- 03A0211C76072.Cooling pump, switch, motor may be damaged. On 12.04.2014 (Saturday night) an uncontrolled and unavoidable situation create due to one part of fan broken in running condition of cooler and cooler sleeper from trolley due to broken piece of fan heated the cooler body by heavy force and imbalanced. It is the blessing of god that situation...

hi,

i have booked a complained to Symphony customer care at date - 30 April 2014 but did not get any response yet.
Complaint no :- JP-MA-30D 14023
My Symphony cooler Model no :- Diet 22 T
Problem :- water pump, Cooling Pad, Water tank rubber.

Customer care provide me a number service engineer, Manish khunteta[protected], this guy never pick phone,

I am very tired to...

Hi, I have bought a symphony air cooler one month back and the cooler is not working. I have registered my complaint on symphony website. They have sent me a complaint number and the phone number of the person who is supposed to come and check the cooler. but no body is answering the call since many days. They are least bothered. Whenever I try to register the complain again they send a message saying this complaint is already under consideration....

I purchased a symphony diet 22i on 29th april, 2014 from dee dee enterprises meerut. Its hardly been two days and the soft panel had stopped functioning. It's disturbing because I have put in a lot of money in it and it stops functioning properly on the second day itself. What do I do now. I can lodge a complaint now as it is 3am right now but it'll be the first thing I'll do in the morning. Plz make sure replacements of the non functioning...

I have booked a complaint on 24.04.2014 & I got a sms from Symphony mentioning my complaint no. as BL-DS-24D14011 and also mentioned That Mr Murlikrishna will attending my complaint within 24 hours. But he has not shown up so far, I have called him several times but he has shown no interest to attend my complaint when my product is within guarantee period. Should I need to go to consumer forum to get the matter resolved ? Its not even...

Complaint no.: ND-AT-18D14007. Assigned employee Mr. Virendra (mob. no. [protected]) calls me on the 2nd day after service request at 9:05pm. Is this the time to attend a customer? Finally he came after 3 days of registering service request and refused to perform the service of the cooler by saying that it is our job to do it. He refused to clean the fan as well as the internal components. Also the MRP of drain plug of Diet 22i as quoted by...

I had requested a service call to Symphony winter Air cooler as pump is not working.
The service person from symphony said pumps need to be replaced and there NO warrenty will be given for the replace pump.

I want to know how could sell spare parts like pump with out any warrenty. When you have given warrenty for the first year on pump why are you not giving any warranty on the new pump....

I bought one Symphony air cooler on 6th April 2014. Some issue is there, it pumping out the water when run in cooling mode. I register complain twice (complaint Id: PU-SD-7D14063 (on 7th April) and PU-SD-10D14006 (on 10th April 2014)) but no one is responding....

My cooler has some or the other problem every year, though i use only for 3 months a year.

The service logging mechanism is amazing fully automatic and there aftetr they will automatically close the ticket. i raised again same thing happened again and asked me to raise another ticket...trust me i called up to the mobile number that came thru sms somebody will say we will com today.. no body has turned up even afetr 10 days..br...

HI this is wasim akram . i have a mobile symphony w70 but after using three month its touch pad is not worinig. i went to customer Service Mirpur 10. they inform me that they will fix it by 30th oct. but when I call today they infrom me that come to 6th october then they will inform me it is ready or not? my question is it the way to deal with customer? you need to know how essential a mobile today and you are killing my 15 days...

My complaint no. is BL LN 27H13004 ON 27th august 2013 is still be attended Nobody from the company contacted me yet. Now will it be fair enough to mention that SERVICE AFTER SALES Sucks!!!! They don't give a damn about their products after it is sold. Any suggestions? vivekanand m desai [protected]...

Dear Sir We purchased three coolers around 3-4 months back of Rs 40,000 approx. Till now we have faced many problems such as water leakage (8-9 times), water pump fused ( 1 time), cooler motor burned (1 time) etc. Many times this problem has been solved by the customer care service provider of your company, but the problems continues. We have also talked to Mr Anil Garg, gwalior many times but still much effort not yet been made in...

I HAD PURCHASED GEYSER MODEL ESSI 3KW SR NO 12A[protected] FROM RONAK ELECTRONICS ON 3RD AUG 2012 .
PERFORMANCE OF THE GEYSER WAS VERY GOOD AND SUDDENLY PROBLEM APPEARED ON26TH JULY.

COMPLAINT IS REGISTERED TO RONAK ELECTRONICS AND THR EMAIL TO SYMPHONY CUSTOMER CARE. CUSTOMER CARE NO AND EMAIL IS USELESS AS THIS IS NOT USERFRIENDLY.

ANY HOW SERVICE PERSON CAME TO ATTEND THE COMPLAINT AFTER A LOT OF FOLLOWUP...

respected sir / madam,

sir humne ashoka sales corporation kaiser ganj, ajmer se 19-jun-2013 ko symphony company ka cooler purchase kiya tha, 25-jun-2013 ko cooler band ho gya, service center per phone krke service man ko bulaya to unhone btaya ko aapke cooler me lage hue parts duplicate hain, is bat ki jankari humne dealer ko di or service center walo ki taraf se bi yehi bat dealer se kahi. per koi jawab nahi mila or na hi...

I purchased Symhony Cooler Diet 22i on 28th May, 2013 through Star CJ. They delivered defected cooler. Its Fan is not moving and water is leaking from the top of it. We are not able to operate it even for a day from the date of its purchase. From that date I have approaching Customer Care service through mail and SMS but all my efforts went in vein till date.

It has its service center at Baltana near Zirakpur (Chandigarh)....

I purchased a Symphony Cooler for my resident on 22-May-2013 and Fault occurred in that on 6-June-2013 and I logged a complaint and today is 21-June-2013 and till date problem has not been rectified. The Service Engg. has already come to my place 3 -4 times, and everytime he finds a new fault and ask for the change for which Part has to be replaced.
Now I want if sooo many faults are their in Cooler, Company should give me a NEW COOLER....

We were facing water dripping problem with newly purchased(17.03.13) symphony diet22i air cooler, i logged a complaint in symphony web site and after follow up several times company's service engineer has come and did some job and in his presence cooler speed completely come down and he told due to electricity voltage fluctuations it was like that. I shocked after listen his answer whereas at the same time other home appliances are working...

i bought a symphoney cooler model storm70i from surabhi jayanti market jaipur on[protected]. but it dont work proper too much noise from motor & no cooling . i complaint about this to dealer & service center of company & complaint no . is MAH-18E13013. but no proper response given by company. the man manish khunteta who come for complaint he says that i send it to my supervisor . but no body come. i complaint for...

This is in regards to my servicing of Symphony air cooler HICOOL model. My complain# is ARM-30E13001. My Symphony cooler pump was working fine but my cooler needed servicing from inside as it was very dusty from inside and I don't know how to open and clean the cabinet. So I called symphony[protected] for cooler servicing on 30/5/2013. A technician from Symphony Mr. Anil(MOBILE: [protected]) was assigned to handle this complain. He...