Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

Since yesterday night, there is a high voltage fluctuations in the colony. When we called tneb, they mentioned that someone will come and there is no update post that. The location is race view colony, guindy in chennai. Kindly request help here as we are not able to use any equipment. The complete colony is impacted due to this voltage fluctuation here

Our consumer no. Is [protected]. We have three phase connection. But the first phase is not working since more than a month. We fear that electronic items would be spoiled. I was told that if i am routing the first phase connected electrical items through second or third phase, there is a chance for spoiling of electrical appliances being used in our house. Hence this complaint. E

Thanks for your best service. Always i used to receive my bills 03rd of every bi-month from your respective department on mail/message. Previous month and this month my bill recd on 07th. So, my bill amount is too much amount (500 units slaps crossed) for 508 & 510 units due to late entry and processing. Since, your department mistake. I am facing burden as a single consumer (No rental portion).

Kindly i request you to revise my bill amount within 500 units and avoid my extra bill amount or adjust my amount in my next bill and acknowledge.

Note: (Last bill time also we went out of station 5 days and this time also we absent in our house 3 days)

My service no is[protected] name: p nagaraj residing at no. 6 kandan kollai, tirur post, tiruvallur dist - 602025. As per my eb meter reading i have consumed only 480 units during the month of july & august 2018. But the bill is raised for 600 units based on the last month consumption. This is incorrect. Why i should pay for extra 120 units which i have not consumed. This is costing me dearly for no fault of mine. The tariff changes when the reading crosses 500 units.in this case i am over charged and losing more money if i pay now. Please issue amendment to the meter reading immediately.

Sir, i have made several complaints about the same problem so far, but still it is not resolved. I am living in nilamangai nagar, adambakkam. Of late, again, there is frequent unannounced power cut in our area, especially at night and low voltage. Once power failure occurs it is not rectified immediately. This problem is there for the past several years and has surfaced again. Due to this students are not able to study and people are not able to do household work or sleep. I request action to be taken immediately such that this problem does not occur frequently unless due to major unexpected problem.

Ever since the new digital eb meter[protected] has been installed we are noticing excess billing compared to any time before ever. As retired people it is beyond affordability to pay huge percentage to just eb from our pension. There is something seriously wrong and needs to be checked and if required meter to be changed. This time the bill is rs 9000+. Previous complaints to eb have gone unnoticed. Ours is an individual residence and we have only 1 air conditioner which has also not be working lately. This is leaving a big hole in our pockets. Would appreciate if things can be checked and corrective action taken asap. Thanking you and anticipating quickest addressable to this complaint.

Dear sir/madam,

My board number : [protected]. We gave a complint for excess bill amount. We dont have freezer, fan, electrical stove, geyser, weekly once only using washing machine. Not using iron box self.
We are sing 40v tublight only 3no. One tv and this unit cost coming above rs.500. Already govt. Giving 100 units free.. How its possible. I given compliant on 15/07/2017.. But still this issue not rectified. But they closed the complaints. I given written complaints also.. Till they not taken any action. Next im moving to consumer court.

My name is jay my father in low kaliyaperumal i m stay in tirupur veerapandi puliyankadu

In my home past 2 days no eb in my house i said the eb line person he is not properly response in my home last month same problems he came 2 days after and i pay 100 rupee but now it self same problems

That office contact number also not taken i entry the line book also plz take a response to me

Sirs,

The meter reading in respect of electricity service connections no.[protected] and[protected] were uploaded today by seeing on online. The meter reading in respect of service connection no.280 is shown as 13030 as per the meter reading taken on 18.8.18. The used units 1540 and the charge is as rs.8644 in the column status it is shown as `door lock.`. The due date of payment is 7.9.18. As per online showing, as on 13.6.18, the meter reading is 13030, used unit is 1540 and the amount is rs.8644. That means it may be presumed that no unit is consumed and the amount is nil. The meter is fixed outside the house safely and the staff can open the door and find out the details. But simply said that as door lock. if the staff who came for taking meter reading on 18.8.18 can easily find out the details. I feel just they have uploaded the same meter reading taken on 13.6.18 again on 18.818 as per on line details. If the staff actually taken the meter reading in august, i need not pay the same amount of rs. 8644 and it may be lesser only. When the staff comes for meter reading again after two months, he will calculate
The amount between the meter reading as on 13.6.18 and as on date of next reading that is four months reading and the charges also heavy accordingly.

Like wise the same was happened to the meter connection no.[protected].in this case the meter reading as on 18.8.18 and 13.6.18 are same. The reading is 5520, used unit 290 and amount is 500 on both dates as per on line details in status column shown as `door lock`.. Both meters are fixed in the same place cove
Red safely and can be easily seen by the staff.

So i request your good offices please look into these two cases and modify the actual amount of payment to be made. We are regularly paying the charges in time. The due date is 7.9.18. I am expecting a favourable reply for immediate payment in the due date.
Kannagi street, new perungalathur,

Hi,

I feel ver bad about tned service and i am very angry.

Eb service no :[protected]
10 months before power spark happend because of rain in our street main box because of that our house 3phase power cable was burned and damaged. So eb team fix it through temporary connection using some normal single phase wire (We bought and gave it). And we submitted request letter to change new power cable connection. Every week i am visiting eb office and requesting them to resolve it but no response from them. Still we are using temporary connection and because of that we are facing more issues so i requesting to take this has major complain and do favor for us.

Thank you.

Regards,
Yuvaraj venkatesan

Line man is not coming to make ready the eb line of our home. We have calling from yesterday morning. His replying that i can come i have personal work i wil monday morning only... He is not alotting his additional line man. His words are so rough to hear.. Unnecessary words are using with us.. We have given concern respect to him but no respct from him. We are from alr layout, shakthi nagar, pongalur, palladam, tiruppur district, line name is mani

In kurinjinagar only around 20 house power cut has happened exactly at 10.10pm. The same moment has happened day before yesterday exactly at 10.10pm and power came next morning 7.15. So i called the below no and got the reply like

[protected] - not at all picking the call

[protected] - power flow is fine from our end for all area so u have to contact that area focal guy and he has given the no as well

[protected] - may be some transformers gone and it will look next day mrng.

As per my knowledge transformers issue may happen but how its gone exactly at 10.10pm and if so why the issue has not resolved over the night. For this incident lots of people gets affected mostly small babies..
Kindly take care the necessary action if it is not transformers and ensure it will not happen going fwd...

It is informed that meter reading was done in some houses on kannagi street perungalathur ten days before in the august month. But in some houses, no meter reading was taken which is confirmed while seeing on online for payment no information about payment details. Now when, the metering reading is taken by your staff in left out houses we have necessarily to pay higher charges because the reading may cross the slab limit (I. E. Abover 500 and above 100 units cases) for no fault o[censored]s we have to pay higher charges. We are paying our electricity charges regularly in time. So request you to ask your staff to take meter reading immediately for early payment by us. It is for information that we have contacted over phone to your office many times in this regard.
Thanking you

We refer to your online bill due for payment on 20th aug 2018 which is exorbitantly high exceeding double of that of our normal monthly bills.

Being the last day we were advised by your office staff to pay the bill in full and claim refund, hence we have paid the bill in full on 20/8/2018.

On scrutiny we find the following:

1. The fixed charges claimed is rs 140/kw where as it has to be much less than rs 70/kw.

2. Welding surcharge of 15% is shown, where as we have no welding power or activity, which is to be reversed immediately.

3. Our average consumption was around 500 to 600 units every month now past the four months the meter reading exceeds 1200 units, we strongly feels the meter is defective and hence to be replaced immediately.

4. In the interim our consumption should be assed at the average consumption level and billed accordingly.

Kindly refund the excess billed amount immediately.

Service no.[protected]

My self Mr.Prabu, Electricity bill suddenly increased the month of August to my house

Normally we used to pay the bill below Rs 1000/- only but this month I had pay Rs 7400 /-

I don't know, why there is sudden change in the bill despite using as same as last month, So please look into this and resolve the issue as soon as possible

Dear sir

Iam residing at maraimalai nagar, paramanur, chengelpet taluk, Kanchipuram dist,

Here power cut frequently without information and power shut down with out standard time,

How can we stay in the home, Phone calls for complaint also not attend

there is no proper response and public service in this department
kindly take a look on to it.

Respected sir/madam,
for past one month there was a frequent powercut in our place Minjur. without any reason there is a powercut in our place. we find very difficult to lead our day to day life.. If we call to our Minjur EB office, the employees keep the phone engaged and did not respond. If we go inperson to the office, then also there is no proper response. I request take the complaint seriously and rectify it as soon as possible.

Respected sir/madam:

I am k. Sathish from keep anbil (Village), lalgudi (Taluk), tricky (District) pincode: 621702.

Subject:
I have raise complaint regarding in our street we are facing frequent power cut. This problem continues for a long time. On the street to the side will be electricity but ours there is no electricity in the street. We have informed to the connected person but still not resolved.

This makes "kids" are more difficulty.
They are struggling to sleep always.

So kindly rectify the plight situation.
Thanking you sir.

We are experiencing low voltage/ voltage fluctuation problem in hour house at 29/ 2, nair iyya pillai street, royappettah on 28.08.2018-royapettah.

Kindly do the needful at the earliest

1. [protected]-

2. [protected]-

3.[protected]- 3 phase service - voltage fluctuation
4. & 5- — [protected] & 133-these two services are already switched off as fire broken out due to voltage flucuations at second floor.

Regards,
Jamaludeen
(Retired se/ vigilance)

My house now in ramanathapuram districk S.P pattinam .EB no=B-368. is now family settled in chennai. now not using the power in my native house. in this month bill amount is 5540. what is reason? now house not using power. for consumer message also not came to me.Now he is telling for past 2year for this amount. past 2year what can doing for reading taking people.main reason is careless of EB peoples. please try to solve the problems