Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

Dear sir/madam,

Supply failed in our total block. Raised complaint directly with tneb employees. But they have checked and stated issue in general place due to some drainage/metro water work. Also they are asking for 20, 000.00 as bribe from 5 families to fix the general issue. Also they are telling timeline that only when they get money on[protected]//7:00 pm they will start the work. Hence need immediate action on this

Tneb
No 3, kadappa road, 10th street, lakshmipuram, chennai - 600099, near sarathy nagar, puthagaram

Thanks & regards,
K. Saravanan
Mob. No. [protected]

Sir, in our apartment in the ground floor a company is being running for more than 6 years by only paying the resident electricity charges and not paying commercial electricity charges.in morning they are shutting all the doors and running there office without knowing to any one. He is running his office with 5 to 6 employees with computers and many electronic devices as they are marketing security camera devices. His name is sheshadri no. 66/24, 1st main road, nanganallur, chennai - 600061. Sir please keep it confidential and don't reveale my name. Please take necessary action.

Hi,

My name is saravanan, i am a tenant for mr. V. Doss apartment. My regular bi-monthly usage will be around 500 to 600 units and used to pay around inr 2000 to 3000 as an average bill. But the bill period from 17/04/18 to 20/06/18 the consumption meter reading raised into 1600 units. Which is 4 times more than the regular billing. I have walked-in to the eb office ponnamallee and am not satisfied with the steps they have taken to resolve the issue, since the next bi-monthly bill is also been generated, the people from eb office forcing me to pay the bill and sign my acceptance in some register which i don't want. I doubt that meter reading noted is wrong or fault in the meter. I challenge that the reading is wrong and i wanted this compliant to be inquired. My service number is[protected]. Please resolve this as soon as possible.

EB:123/019/311 There was a wrong entry by the dept. personal in the above service connection no from May to June 2018. They have charged me Rs.2651, by entering a wrong reading of 620 instead of below 350 units; I have complained two times about this to the concerned AE, in Royapettah on 3rd & 5th August 2018. And finally they send electrician, he checked and he said it was took wrong reading actually it should be as below 350 unit only, Now how they charged by entering wrong unit but we paid based on the wrong unit counts, hence kindly return my extra charges money and provide the way to sort it out this issue...and this totally not acceptable.

I paid rs 4754 on 6/8/18 through icici payment gateway. Amount debited from account but bill not paid. Next day i pay amount in direct in office. Service no.[protected]. Trans no. [protected]. Till now amount is not credited. Kindly do needful. I sent below photo for information given by tneb website. I am very much depressed . I dont know to do and whom to ask. I think amount will be credited within two or three days. I was nearly eleven day but still now not credited. Kindly do needful

There was a wrong entry by the dept. Personal in the above service connection no. For the last month. They have charged me rs.18939, by entering a wrong reading of 3060; whereas the actual consumption is only 30 units for la1a tariff. I have complained about this to the concerned ae, in medavakkam on 2nd august 2018.
The last date to pay the bill was 9th august 2018.
He says that he has reported this matter to the higher ups for the necessary corrections on 6th august.
Now when i logged to my account on-line, i found dc/late fee and other charges totalling to rs.2962, in addition to the earlier charges of rs.18939.
The total amount shown now is: rs.21901;
I kindly request you to look into this matter and rectify the wrong entry.
Your early action will be highly appreciated.
I can't go daily to the concerned ae office in medavakkam, due to my health condition.
Regards,
Saravanan p
My mobile no: [protected]
E-mail id: [protected]@yahoo.com

Sir i am ramki, in kudikadu, koovathur po, 621803, tn eb line very loyar comming in my village.. So it's very degerous line... Please immediately action and declared this problem sir thank you... And some transform s can not lights... Any stafs can't take action... Please sir help our village.. Villages our india'bones... Line s crossing some trees... Some bore lines crossing government trees, cut that trees so please take actions,, i don't know fully english.. Any spelling mistake for sorry.. But take action sir... Jaihind...

We are living in rural area (Thengaithinnipatti) eb comes under viralimalai board. There was an maintainance activity on 14th aug (10 am - 5pm). But even after the maintenance period power supply was not provided. When we queried about this to eb department the answer was very lethorgic and they were cooly saying it will take another 2 days. Why these kind of problems not resolved in rural areas.. If its happening in urban area will the solution be same?? Poor answers from government officials is not acceptable.. Kindly take proper actions on this incident!!

My farming land located at villukury p. O. Under kalkulam taluk with the survey number: near to shivan temple on the right side and water rive canal at the left side. Currently tamilnadu electricity board construction & operations team is working on that place to launch a new electric-transformer / with stay wire in font of my land entry gate. This place will be dedicately given to my son, where he will build a house for himself/family which was already in plan. So kinly we request you not to keep the electric transformer in-front of our land. Moreover, this project was not informed to us before and suddenly officials are working on it wihtout any prior notice to us. This kind of process is really un fair, hurt and we are ready to come for a discussion to find a resolution on it.

Thanks and regards
B velappan asari
+91-[protected]

Hello eb team,

I am residing in viswams rajam manor aprts from feb' 2018, i am continues staying there (Means regularly using power), but not much power user. I never paid may 2018 bill since i thought less 100 units it was 0. But in july 2018 i got 210units usages. But i used only 110units. That eb guy who came to our aprts on may month instead o[censored]pdating 100unis updated as 0. Since the past units also added in my last month july 2018 billing. I have a proof that i was staying here continually. Please let me know should i fill this compliant.

Thanks,
Balaji

Address:
A3f, viswams rajam manor, sri ganapathy nagar colony, semmencheri, chennai tamil nadu 600119

Dear sir,

This is in reference to my service number is[protected]. Last month[protected] we have paid e. B bill amount rs. 3826/-. We felt and apologize to very high amount for this service.

Date reading consumption rupees
22/11/2017 2630 350 680
23/01/2018 2910 280 470
21/03/2018 3080 170 125
16/05/2018 3500 420 890
12/7/2018 320 dial completed 3826

From 16/05/2018 - 12/07/2018 have more no consumption's. Kindly give the detailed reasons for this readings. We don't know how it becomes more high for this readings 3500 - 320.

Please give the detailed reasons for this paid month[protected].

We have attached the last months eb bill reading consumption and last month eb bill receipt.

Note: kindly check and repair the eb reading meter and provide the correct readings.

Thanks,
Ranjith.

I am ashok, we are residing at 12th street, engineers avenue, sunnambu kolathur, keelkattalai.

In our street the lamp post cable is hanging very low also they made cross cable connect between the street instead of parallel.

We have informed several times to local eb and called ae ([protected]).

Yesterday the cable touch together and burst there were supposed to die more that 10 people but still there is no action and the cable is hanging very low.

Please take necessary action to fix the issue we are scared about this issue.

The online payment portal for TNEB is not responding to add a new connection number for paying the bills on line through net banking.
If this kind of online payment portal is made available to consumers the TNEB will face loss as already TNEB is said to have run on loss.
It is requested that TNEB top officials may be informed to rectify the Online payment portal.

There is a accident by a car which hit the electric post at dtp colony, karukku main road, ambattur in corporation div 7 ward 82 on 10th august early morning at approx 2.20 and we public informed the eb and they arrived and seen. Till now the same were not replaced with new cement post and with tilted post power restored which is not safe. Repeated contacts by our association and individuals made them to connect with the dangerous post and it is not safe to be like this and the same to be attended on war footing. Enclosing the photo of the post will give some insight to the tneb

Worst eb department n tamil nadu. Wat the hell u people are doing? For past 6 hrs no power n kalithirampattu (From 5pm till now) no rain nothing but power has been cut inorder to know wats the problem nd to ask wen the power wilk come i called valuthavoor eb office they dint attend next i called kandamangalam eb office they also dint attend then i called villupuram (East) eb office they also dint attend then i called villupuram main branch they also dint attend finally i called chennai branch they also dint attend the call. I[censored] people do like where should i next call in order to complain??? U are all here to help the public only know i[censored] r careless like this in case of emergency wat should v do sir.. Please do the needful for the public.. Don't irritate us.. Small children are there in everybody's house how long will they struggle?? Consider our problem sir.

ஐயா,
நான் பாரத பிரதமர் திட்டத்தின் கீழ் வீடு ஒன்று கட்டி முடித்துள்ளேன்.
அந்த வீட்டீர்க்கு, கதவு ஜன்னல் செய்ய ஆகும் மின் இணைப்பை, [protected] என்ற
எனது பழைய வீட்டின் இணைப்பிலிருந்து, மின்சார வாரியத்தின் அனுமதி பெற்று, இரண்டு மாதங்களுக்கு மட்டும் பயன்படுத்திக்கொண்டேன். அதற்க்கான தொகையையும் செலுத்தியுள்ளேன்.ஆனால் அத்திட்டம் மாற்றப்பட்டு சாதாரண நிலையில், மாதாந்திர தொகை ரூ 459 உடன் மேலும் ரூ 4086 தொகை செலுத்த வேண்டியுள்ளதாக சிக்கல் மின் நிலையத்தில் கூறுகின்றனர். சென்ற வருடம் (2017)நான் வீடு கட்ட ஆரம்பிப்பதற்கு முன்னரேகூட, இது மாதிரி தொகை எனது கணக்கில் காட்டப்பட்டு, நீக்கப்பட்டது.ஆகவே தயவு செய்து எனது கணக்கை சரி செய்து தருமாறு பணிவுடன் கேட்டுக்கொள்கிறேன்
consumer no:[protected]

Hi,

I stay at karukku, ambattur . In my area, there are frequent current cuts and it happens mostly at night . There are children, aged people and patients . And the current cut lasts for 5 to 6 hours . Please try to understand the problem we are facing . We go to work next day with tired faces and couldn't be productive .

Please immediate action to rectify the problem .
It would be really helpful if it is solved promptly.

Hello sir/madam,

Kindly explain why i have been charged cc arrears and rcfees for below shown account. I have paid advance amount in advance, still they are charging bpsc as well. Then what's the purpose of paying advance amount to tneb.

Name s. Mohamed hanifa and party
Consumer no [protected]

Request you to check twice on this issue, and provide us with solution.

Thanksbr...

Dear sir/mam,

I am S Jayakumar from chennai. I am unable to make online payment since status is showing me service disconnected and also service not live error occurs. Please kindly dome the needful and please enable to make payment through online.

Note : I have attached my eb details screenshot here. Kindly check and respond sir.

Please reply to my email I'd mentioned below

[protected]@yahoo.co.in

Thanks
Jayakumar
[protected]

I have been trying to pay my current bill for the last two days, but unable because after i enter the payment the screen starts going to the payment link but immediately it shows the following
"redirect:REDIRECT=?dHJhY2tpZHxudWxs"
request rectify the defect and have the link online so that we can pay our bills
on line and its a big inconvenience. I used to pay immediately on receipt of bill. Now i am struck for the past four days. if no relief i have to go to the office and pay.
Thanks