Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

Everyday morning and evening Buses are not available in palladam to udumalaipettai. Evening people are facing rush issue and people are traveling in footboard dangerously. Please console the problem

Sir 02.07.2022 andru Nagapattinam to hosur ticket book panna Sunday nit 03.07.2022 ku porathugu.but cash recive panitanga.but ticket book agala.so ennoda cash refund panna help

Today (July 5, 2022) I booked ticket from Chennai to Nagapattinam on July 8, 2022 in ULTRA DELUXE bus timing (20:00) around 07:10am. Amount Rs.395 has been debited from my account but ticket was not booked.

Today 05.07.2022. early morning at 6.41am bus no TN 58/59 2066 not stopping at thikathir office stop. More than 6 ladies and one male are standing and trying to stop. But the simply ignore us. Kindly take action against the driver and conductor

I wrote a mail to tnstc with the following content but no proper response from them.

Dear sir/madam,

I booked a ticket in tnstc.in website on 16th, June. Payment transaction was successful. Tnstc website said "Ticket booked", but I didn't receive any ticket details to mobile number or mail id. When I approached bus conductor on journey date, even he confirmed that no ticket has been booked in my name. When I enquired in toll free number, there is no OB number registered against this transaction. Also, no details available in booking history under my account in tnstc.in website.

I already contacted tnstc customer care number, whats app number, toll free number. They couldn't retrieve necessary details, hence they directed me to write a mail to this address.

Note: SBI Bank has confirmed that transaction is successful when I enquired in bank's customer care.

Ticket booking details are as follows :-

Booking website: tnstc.in
Mobile number used for booking: +91 [protected]
Mail Id used: [protected]@hotmail.com
Name: Iruthayaraj S
Journey place: Coimbatore to Bangalore
Journey date: 18th June, 2022
Booked date: 16th June, 2022
Booked bus: 2230 AC Sleeper Seater
Seat: 7UB

Bank transaction URN:[protected]
(Screenshot attached)
Mode of payment: UPI (Phonepe app)
Amount debited: Rs.870

Please help me to get the amount refunded.

I travelled on 28.06.2022 Tuesday in TN 39 N 0039 Route No: K.13 from Tiruppur to Kangeyam at 11.30 am . ( Kangeyam branch). The conductor who was on duty was very rude towards lady passengers. He answered very rudely when he was enquired about the stages. He made few lady passengers including a pregnant lady to get down from the bus saying that this bus will not stop in particular stop. But when i observed it was stopping in the particular stop where those ladies wished to get down. Ladies were treated very badly. This may be due to cashless travel.
The same day I tried calling the branch manager on his mobile but he didn't attend. Also there is no response for my SMS.

Respected sir my sincere thanks for providing free bus service for ladies. But due to few lady passengers we cannot enjoy it heartfully. This is happening regularly in bus number 28 and 14 sirumugai to Mettupalayam bus.The lady passengers throws their bags and says that is their seat.The male, the old, the handicapped and the women who carries children are not allowed to sit. The people who says they have registered the seat by throwing bags speak very bad language and the drivers and conductors are not bothered about that.Just have a check of this matter which happens daily and take immediate steps.Thanking you.

In chengalpattu depot route number 129k not coming asigned route in every Sundays, kindly take action and resolve the issues

I am not sure whether the driver is drunk or he is feeling sleepy..he is switching lanes and driving like a drunk man…and also the sound systems in the bus is too loud..
Both driver and conductor are using beetel leaves with some other pan leaves….
I dont know wat else to say.
Bus details : Chennai to Velankanni(ecr)
Boarding point : Palavakkam(ecr)
Boarding time : around 4.15 to 4.30 in palavakkam

Note we r really sacred of how we gonna reach our places safely.

Please do take some action.

Frequency of 8b or 38c is less i have to wait atleast 30-45 minutes daily for these buses kindly provide more frequency.

On 29.07.2022, I have booked tickets from chennai to kumbakonam in SETC sleeper seater. Amount Rs has been debited from my account but ticket was not booked.TNSTC reference ID is : OB17735355 Please resolve this complaint and refund my amount as soon as possible. TNSTC username: charunivi2 Regards, Nivethidha.

Im waiting for bus at thanjavur new bus stand morning 08:30 am to 09:00 am no bus arrived new bus stand to medical college roate old bus stand bus. As i am going to medical college.Then I pay 150 rupees for the auto. road side flex bus timing mention the 8.45 am bus departure time but no bus arrived the bus stand. . many peoples are waiting @ bus stand. what purpose of flex metion the bus stand ?So kindly take action on them,
thanjavur.

Tnst app I ticket was not booked but money is debited from bank account
OB reference number:OB17555645

I had booked a ticket from bangalore to madurai for june30, 2022.amount go debited from the aacount hut the ticket was not booked.Please refund the amount.Bank reference Id:[protected].

Government bus service from Hosur to Denkanikottai (bus no.40 at 4:20pm)did not stop in college Of Poultry Production and Management bus stop for the boarding of students.We swayed our hands to let the driver know our presence but inspite of seeing us he did not stop the bus.Also we have very few buses here and this made us wait for another 1 hour.We are having exams and this act led us to frustration.Please take necessary actions.Thanking you.l

I am here to complaint against a TNSTC Bus driver for rash driving. I was on a two wheeler with my father who was riding. We were on the left most side of the road, riding. This bus driver was unnecessarily honking coming behind us with high speed and almost about to hit is. He honked at us for like almost 10-15 seconds, being behind us nearly at 5-6ft distance with that speed and he didn't apply the break as well.

These kind of things makes the two wheelers nervous. I mean where else should we go?

After this happened, we tried to ask him why he's doing like this by waving our have. And he was mocking at us as if it was our mistake.

This whole scenario happened near a bridge that comes before Attibele Toll.

Later, when we reached Attibele I saw the bus and I make a video of the bus to get the vehicle number. I will be attaching the same here. The driver saw me taking video of the bus and after a while he was following us from behind at 5-6ft distance and made me get even scared with that kind of behaviour. He didn't pass us for a while even after we slowed down. Later we stopped and then he passed us.

I request the concerned departement to take necessary actions against such drivers and help safe driving.

Vehicle number: TN30N2145
Date the effect occurred: 29th June 2022
Time of incident: between 11am-11:30am
Location of the incident: Near Attibele Circle, Karnataka

Today morning I travelled by bus from ulunderpet to Villupuram ticket cost RS 33 but 7n afternoon returning from Villupuram to ulunderpet ticket cost rs 37 .when I asked bus conductor no reply .I had shown morning ticket also but he didn't reply and went away.kindly take action against bus conductor for taking extra amout.

Hi sir i am Senthil, night time from trichy to thanjure no bus. All bus going to mannargudi, thiruvarur, velanganni, but they not allowed thanjure passanger . we are waiting 3 hour, and i complaint to the timekeeper, but he nevermaind.

26 june 2022, i was travelling to madurai to tuticorin bus stopped one hotel near melakaranthai opposite hotel ramesh. Name nellai aaryas hotel one of the worst hotel ever they cheating passengers like a pick pocket theief please don’t stop that hotel thery misbehaving passengers foods are worst quality and quantity.

Hi sir/ madam
I am surendhiran i am comming from coimbatore to kallakurichi, after reaching to salem, i have to take another bus which is from Salem to kallakurichi i have waited over 30 to 45 minute after that one bus came over there and i have asked him whether it's going to kallakurichi or not he didn't reply then i have asked him again he said that we will go through kallakurichi bus stop but he. Said that he dont want kallakurichi passenger and he is talking rough
Again why you talking like this he said that use that private transport then only I came to understand that he is working for private transport also..
Please take sevier action on this please.

This is serious issue public transport is working for all we are paying money you people need to give proper service

I have photo of that person if you people are genuine please raise a complaint against that conductor teach proper lesson
I believe in rules and regulations