TATA Capital Complaints & Reviews

I have purchased 4 product through Tata Cliq & I returned 3 of them. Just because all product are fake.
Currently i ordered Nokia 8 on 19/7/2018 & delivered on 24/07/2018. when i opened this with onboxing video, there have too many scratches on screen.
when i placed return request on same day 24/07/2018 & i send all proof to concern department through mail (electronics.[protected]@tatacliq.com). they approve return request on 28/07/2018, but still they not picked my phone & told me wait we will update you shortly.

In tata cliq return policy they mentioned we returned order within 7 days.

I have bought luna blu by westside black wedge sandals with order no.[protected] and it was delivered to me on time, but, due to size issue i have to return it by my own through courier company. The product was delivered to seller name trent india pvt. Ltd. And inspite of product has delivered i did'nt got my refund. The return or exchange services are very poor. Please help me with my refund as soon as possible.

I have purchased 9 kurtis from tata cliq on june 30 as the sale started. It was online payment. Next day i purchased zudio products and paid online. After 11 days j got a message that zudio order got cancelled n refund has been initiated. When asked no one had proper reason. From then i started calling customer support everyday to check on the status of kurtis. There was no response from them. They always promise a call but never call. No one here is willing to support. Customer support staff is pathetic.

I sent an email to their support team which was considered to be there highest esacaltion point. But sadly even they are pathetic. After one month i get reply saying my order has been cancelled and refund will be initiated

I'm so frustrated with this team. No one is bothered to help. They don't even care to reply to emails. I have no idea where else i can complaint

Dear concerned authorities,

I have taken a home loan and sales people were about to fill my pmay application, after 2 month also it has not been done. And the sales people are telling me pmay application is chargeable, and a fees of around 50000 is required, i have double checked with other companies senior legal and credit official, this benefit is not chargeable through govt or any financial institution offering loan, as this is a benefit given by government.

Next i am about to report to the seniors of pmay and the hrd minister about this false practice

My contact details
[protected]
Email id [protected]@gmail.com

Dear concerned authorities,

I have taken a home loan and sales people were about to fill my pmay application, after 2 month also it has not been done. And the sales people are telling me pmay application is chargeable, and a fees of around 50000 is required, i have double checked with other companies senior legal and credit official, this benefit is not chargeable through govt or any financial institution offering loan, as this is a benefit given by government.

Next i am about to report to the seniors of pmay and the hrd minister about this false practice.

Hello

I am really pissed off with tata capital. You guys increased my rate of interest from 8.35 to 8.70 by saying plr increased. I paid 5000/ rupees to decrease my rate of interest from 9.5 to 8.35 and again you guys increased the rate of interest and when i called tata capital for foreclosure letter i was asked to visit branch, if for every small thing i have to visit branch then what the use of running my loan with tata capital as a tata employee i am totally dissatisfied.

I have ordered Fossil analog watch worth rupees 9000 from tata cliq and this was my first and last experience buying product from tata cliq.
i received different product and initiated return for the same. they picked up the product and and didnt return a penny. they said the product have been failed in quality check. i asked for the product and they said "you will get the same product you have returned." i agreed for it and its been 32 days since i bought it and i didnt get [censored] till the date.

Dear Sir/Madam,
I am an existing customer of TCHFL bearing the loan account no 9746380 and my name is Pramod Dube who have purchased a flat at Parinee Essence, Kandivli west in Mumbai.

Against the property which is under construction, I have taken a housing loan from TCHFL for which my loan account no is 9746380.

on 29th May 2018, I got a direct message from TCHFL on my cell no [protected] that an amount of Indian Rupees 4, 25, 500/- had been disbursed through RTGS vide transaction reference no 00341427 dated 29/05/2018 against 14th slab completion demand letter raised by m/s PARINEE.

However, this transaction was not successful and the said amount was not deposited in the account of m/s PARINEEE till 5th July 2018.

However, m/s TCHFL charged me and recovered the EMI of the above disbursal amount from my savings account in the month of June 2018 with a total amount of EMI of Rs.40524/- which should have been Rs.36855/- since above transaction done by TCHFL through RTGS was NOT successful.

Hence, I request you to reimburse me an amount of Rs.3669/- to my savings account because of faulter from TCHFL.

I would highlight you that these issues are the regular irregularities in TCHFL and no one cares about customers in TCHFL.The same issues have also happened in past with me and I am not satisfied with TCHFL services.

Please look into the matter and do the needful at the earliest.

regards,
Pramod Dube
Email ID :[protected]@gmail.com/@yahoo.com
contact no [protected]

I have taken person loan from the organization however I have provide NASH twice but still they rejected due to signature differ whereas asking for manual cheque I have provide every thing with clarity.

Even I had tried to pay EMI amount via company portal but their portal is not working since long regarding the same I have raise complaint into customer care as well and waiting for resolution.

Loan Contract Number- TCFPL[protected]

Regards
Abhishek Khare
Mob- [protected]

Reg order number[protected]

I have received the faulty laptop from tatacliq on 4th of June and placed a return request on 6th of June... later I got a call from someone to get the job sheet for the same defect...
I said I don’t have time as I have to visit the service centre during my working hours ... if it is really required I may need to go get when it is possible to me .. CC guy agreed to it... later I asked him a question that it is stated that product can be replaced within 7 days of delivery, but what happens if I cross this 7 days to get the job sheet as I was out of station for some days.. later he said return registered date will be considered for return ie 6th Jun..
As per that I got the job sheet (attached here) on Jun 23rd and submitted it .. now they are giving the reason that I have crossed the return period..
Here CC acts just to escape the current situation because every time new guy will receive the call and he or she will tell you the same thing..
I did multiple follow ups from mails and calls no response yet ..
also I wanted to go through the return policy whether these things are there or not.. but there is no return policy transparent..

Here CC guys fooling us saying they will take care of the things but nothing is working out..

Really I’m frustrated with this service.. who wants to have faulty product for the amount paid...! I didn’t robbed that money from someone to waste on faulty product..

PS till now I haven’t used that laptop.

This is not a fair ebusiness ... please help me to get a good product or money back ... hope to get response at least from this..

PFA photos.

Dear Sir,

I have taken personal loan from tata capital on 26-Oct-2016, The Loan No is : 6612418.

Other Loan No: 453PS0004117.

But now i am going to preclose the loan same. I went to office to close the loan but in pre-closure letter we have pre-close charges i wondered because, when i taken loan on that time the loan process team told me that there was no charges for pre-closer you can close any time with out any charges like that..Now they are asking pre-closure charges.

I have called tata-capital customer care many times to escalate the same but no one is responding.

I sent email to loan process team one week back they also not responding.

Here below is the loan process team details,

Kiran J (Manager)
Jagadeshwar T(Loan representive)

I visited branch they are also not responding.

I dont know whom to contact to escalate the same, i am very tired to contact tata capital guys.

Dear sir, kindly help me the same so many customers suffering like this, they are doing fraud while giving loans.

They are telling lies to customers to give loans this is very bad.. no one responding.

As common man we can not do any thing thats why they are playing with customers .

We kindly request you to help me how to proceed to this issue..

I had ordered Kent Maxx 7L UF Membrane Water Purifier on May 30th.
I received my order on 9th June.
On the next day the technician came for installation and he mentioned that the product is defective.
So I Raised a complaint on 10th June Complaint #[protected].
Customer care representative mentioned me while raising the complaint that this complaint will be considered as official return request and I don't need to initiate any return request. But I didn't receive any response for the complaint for 5 days.
So i myself triggered a return request online on 15th June.
It's been around 13 days since I have triggered a return request but still the product is not picked up from my address

I didn't receive any update on top of my below email. And also i didnt receive any ticket number # regarding this.

Hope you are trying to resolve my issue and the status is in progress. If you are unable to resolve please let me know the further process of reaching next level of escalation.

Note: my hdfc pl was not yet closed. The dd which you sent was not yet reached either to me or to the hdfc bank. My tata capital emi due is coming near and i am unable to pay both emi's at the same time.

Hope you will understand the sensitivity and do the needful by resolving the discrepency.

I had a loan account no. 3090741 which was issued on[protected] with ROI 12.50%. i have already closed on[protected], but as per ROI changed i didn't get any information regarding the increasing of ROI and bank has charged me by 12.50%, 13%, 14.25%, 14.75%, 15.25% and last in year 2013 it was 15.50% without any intimation, though i have cleared all dues but i firmly believe that bank has charged more as per the actual dues..
as per my calculation bank has levied 6.91 lakhs extra amount from me because of changed the ROI.
regarding this matter i have send the written application thru registered post to your mumbai branch and jaipur branch.
i request to all kindly look into the matter and give me proper solution.

Thanks,
Radha Mohan Rawat

I ordered lg 1.5 ton 3 star (Bee rating 2018) js-q18suxd2 inverter split ac (White), but instead was delivered older model lg 1.5 ton 3 star js-q18suxd. Difference was only the number in both models. It was a lg technician who told us after installation that the ac is an older model.

Upon calling them they said they cannot do anything. I have written several email to tatacliq regarding this issue but haven't received any reply.

Very shady practice. Urge not to buy from them.

Details of the order are below:
Lg 1.5 ton 3 star (Bee rating 2018) js-q18suxd2 inverter split ac (White)
Price: ₹38781.00
Scheduled delivery and shipping charges: 0.0
Seller order number:[protected]

Hi,

I raised following concerns:
1. Why did company raised a query with more than double the requested loan's amount to CIBIL. This has impacted my CIBIL score.
2. I asked them to provide online Foreclosure facility (case id[protected]

TATA Capital is adamant and wants my physical presence for foreclosing Account. When they gave loan, I did not had to visit them. Hence, why should I visit them now? They do whatever suits their business best.
Also they are off on weekends.
I want either their executive to visit me free of cost and help with Account Foreclosure or otherwise provide me an online Payment Gateway Link. I am not going to visit them at any cost.

Please help with resolving my above concern.

Regards,
Rajeev

Dear sir/ madam,

This is to inform that myself kaushick saha, i have taken a loan[protected] in the year 2007.
This loan payed & closed for my end. But i didn't recieve any noc till dated from bank.
Also please noted that loan it's been showing in my cbil score.

Please do the needful as soon as possible to take my noc from bank as well as remove my account from cbil.

Waiting for your early reply.

Thanking you,
Kaushick saha
23a, sadananda road,
Kolkata-700026
Mob: [protected]/[protected]

Dear sir,
I took PL from Tata capital regularly I am paying your EMI but suddenly I found my Balance loan amount is Increased after paying EMI .
Same informed your costomer care as per Costomer care executive it will be resolved within 48 hours but till after 3 days Pending amount which will show in my loan account is higher side .
My loan account number is-
5684495
Name - Avdhut
Please call me my number is already with you.
If matter not Solved immediately I will post all realted documents which I have proof to show Tata capital is doing fraud against coustomer and also I will approach Consumer Court.

They are cheating customers in the name of tata capital financial services ltd they have dagamged the original documents of my loan account no 5432390. And saying that your documents are damaged in chennai floods 2015 and not only mine but many customers documents have been damaged and none of them are informed till now. After clearing the entire loan amount they are saying that your documents are being damaged and can’t do anything. So please spread this information to all tata capital customers and ask tata capital to show u r documents. I have the proofs to prove.
For any further information
My contact details cell no [protected]
Also available in whatsapp i can share the entire document in this regard

Mene tata capital se ac ke liye finance kiya rs.44889/- product wong size aane ki wajah se return kr diya kal muje massige aaya ki aapka finance process me h jabki mene tata capital executive ko cancel ke bola usne kha ki ye cancel nh hua jabki mene ac ke liye dusra finance kr diya aap se requst h first wala finance cancel kr diya jaye
Apps. No[protected]
A/c. No.[protected]
Dt.21/05/18
Rs.- 44, 889/-
With regards
Dayal singh bisht
Mob. No. [protected]
Email.- [protected]@gmai.com